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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Ironing service
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Massage services
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Spa/wellness center
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Street parking
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Special diet menus - on request
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Private beach area
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Pool bar
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Wine/champagne
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Sun umbrellas
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Fruits
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Shallow end
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Yoga classes
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Thermometers for guests provided by property
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Tour/class on local culture
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Beachfront Accommodation
Outdoor Paradise: Enjoy the outdoor swimming pool, lush garden, and relaxing terrace at Cayena Beach Villa.
Gastronomic Delights: Indulge in delicious meals at the on-site restaurant and unwind with a refreshing drink at the bar.
Seaside Serenity: Immerse yourself in the beauty of Guachaca Beach from the private beach area or balcony with stunning sea views.
Experience the ultimate beach getaway at Cayena Beach Villa. Book now to secure your slice of paradise!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
LA TRANQUILIDAD
SERIA BUENO QUE EN LA DESCRIPCION DEL HOTEL COLOQUEN QUE NO SE PUEDE INGRESAR AL MAR DADO QUE ES PICADO ADEMAS DE MAR ABIERTO Y NO SE PERMITE NADAR EN EL.
ADICIOALMENTE QE LA CARTA DE ALIMENTOS SEA MAS VARIADO
O lugar é lindo, perto do Parque Tayrona, na frente da praia, com bastante área verde e seguro. Os hóspedes tem acesso ao hostel ao lado, que tem uma boa academia, mais opções de comida e bebida.
Minha experiência não foi boa no geral. A região tem um constante problema com falta de energia (isso parece ser bastante recorrente pelo que ouvimos), e o hotel não conta com um gerador. Então, durante o dia ficávamos sem luz SEMPRE e somente na primeira noite tivemos. Por isso, o ar condicionado nunca funcionou, nem mesmo os ventiladores, e as luzes oscilam muito. O calor foi tão insuportável que tivemos que sair do hotel um dia antes porque era impossível dormir, carregar celular, etc. (perdemos o valor de uma diária).
Além disso, somente uma das recepcionistas era empática com a situação, a outra nunca estava disposta a ajudar em nada. No café da manhã, a mesma coisa, atendentes sem a menor vontade de estar ali.
Por conta da falta de energia, as bebidas também nunca estavam geladas.
Em resumo, é um lugar lindo, mas o hotel parece estar abandonado ou mal administrado, com funcionários desmotivados e com muitos problemas de infraestrutura.
Las instalaciones y la ubicación
Habían veces que el aire acondicionado no funcionaba porque la capacidad electrica bajaba
The staff were amazing. Such an amazing jungle beach paradise.
Had a lovely 3 night stay & it exceeded my expectations. Room was huge! Bathroom was huge. Balcony was also large. Breakfast was included and was great!!
Nothing!!
Eccellente eccellente stupendo
Le migliore stanze della Costa !
Reception super efficiente !
Il posto più pulito e elegante della Costa , servizio 10/10
Reception super attenta a tutte le esigenze ,
Posto meraviglioso
Todo estuvo perfecto, las instalaciones son muy agradables, la habitación es perfecta
El hotel es sencillamente hermoso, las instalaciones y el personal lo hacen más ameno y cómodo aún.
Aunque el hostal está al lado, no me pareció que generará algún problema, incluso se puede disfrutar de esas instalaciones por lo que hay un buen balance entre la música y el descanso.
El desayuno es bastante rico y hay bastante animales como monos aulladores, murciélagos y cangrejos
Todo fue increíble, solo hay problemas de electricidad que no son nada graves
Es un hotel adecuado para parejas que buscan descanso y desconexión. Es tranquilo, rodeado de naturaleza , bien ubicado en ina zona donde tambien encuentras otros lugares para aquellos que buscan también algo de diversión y otras opciones gastronómicas. Personal muy atento y amable que siempre estuvo dispuesto a servir.
La comida es rica sin embargo cuenta con Opciones gastronómicas limitadas en el menu
Las instalaciones de la playa están desaprovechadas y poco atractivas/comodas siendo un hotel mas “exclusivo” que los hostales de la zona.
The hotel property is situated in a very remote, green, and peaceful area where you truly feel disconnected from busy everyday life. It is an ideal place to relax, slow down, and recharge.
The bed and pillows were extremely comfortable, and the semi-outdoor shower was a very enjoyable and unique experience. Another pleasant surprise was having access to the adjacent resorts and restaurants, including the ability to use their pools and dining facilities, which added extra value to the stay and was not something we had expected.
The property itself has a calm and tranquil atmosphere with a lot of natural beauty. With stronger hospitality standards, better consistency, and more attention to maintenance and guest engagement, this resort could become a truly exceptional experience.
The hotel has a lot of untapped potential, but several aspects of the experience need improvement. The staff interaction felt minimal and lacked warmth or genuine hospitality. Service was limited to very basic phrases, and even during check-out there was no inquiry about how the stay had been. Overall, the atmosphere gave the impression that the staff were disengaged and not particularly motivated.
The cleanliness and general maintenance of the resort were also below expectations. Given that the staff often did not appear busy, greater attention could be given to maintaining and cleaning the facilities more consistently.
There was also a noticeable inconsistency in service standards. For example, one staff member prepared fresh coffee properly using the French press, while another simply poured pre-brewed coffee into the French press, which defeated the purpose entirely.
Breakfast service was similarly inconsistent. On the first morning, we were simply asked, “Is eggs fine?” without being offered a menu or informed about available options. On the second morning, the same staff member additionally offered pancakes, which made the experience feel unstructured and unclear. It often felt uncomfortable to ask whether other options, such as an omelette, were available.
The owner or resort management still has considerable work to do in order to turn the property into a truly memorable hospitality experience. As a frequent traveler who spends nearly half the year staying in hotels around the world, I have experienced staff in budget hotels who were significantly more engaging, attentive, and hospitable than the team at this resort.
Perfecto pulito ottimo servizio
Alta qualità .
Grazie Daniela
El dasayuno deberia ser variado, no siempre el mismo, la ubicacion esta bien.
El no poder ingresar a la playa.
La habitación,la cama,las instalaciones
The room was spacious and exceptionally clean ! We had access to next door’s hotel that had an amazing restaurant and pool, on top of the beautiful pool of the Cayena hotel.
The only little thing we didn’t love was a lot of leaves in the pool. But that’s it, everything else was great !
Das Personal ist wahnsinnig freundlich und hilfsbereit. Die Massagen waren fantastisch. Genauso wie die Lage direkt am Meer und im Dschungel zugleich. Toll auch, dass das Hotel mit nur 10 Zimmern sehr klein und individuell ist.
Durch das Meer und die salzige Luft sind ein Paar Installationen (z.B. Duschen, Wasserhähne etc.) etwas verrostet und die Jahre gekommen.
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