Illa Cozumel

Hotels
8.6 (811 reviews)
Calle 2 Norte, entre 15 y 10 , Cozumel , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Garden
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Inconsistent cleanliness
Insufficient breakfast options

Categories

Cleanliness
8.25
Some reviews mentioned issues with cleaner bed linens and towels, indicating room for improvement.
Service
9.02
Overall positive feedback about staff interactions, though one instance of unprofessional behavior was noted.
Location
9.26
Frequent mentions of excellent location near amenities and a quiet environment.
Room Quality
8.4
Some rooms described as needing maintenance; therefore, a solid but not perfect score.
Amenities
8.74
The facilities were appreciated; however, breakfast options received mixed reviews.
Value for Money
8.6
While many guests appreciated the value, there were indications that some amenities were lacking given the price.
Food and Beverage
7.75
Breakfast options were criticized as insufficient, impacting the overall experience.
Overall Experience
8.81
General satisfaction among guests, with some specific critiques but overall a positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:23

Property Description

Luxurious Amenities and Comfortable Rooms
Experience comfort and luxury at Illa Cozumel with air-conditioned rooms, flat-screen TVs, and private bathrooms. Some rooms even feature a terrace for a relaxing outdoor space.

Relaxing Outdoor Spaces
Unwind by the outdoor swimming pool or take a leisurely stroll in the lush garden. Enjoy the serene ambiance and soak up the sun during your stay at Illa Cozumel.

Convenient Location and Connectivity
Located just 1 km from Cozumel International Airport, Illa Cozumel offers easy access for travelers. Stay connected with complimentary WiFi throughout the property.

Book your stay at Illa Cozumel now for a perfect blend of luxury, comfort, and convenience.

Important information:

Please note you must pay the environmental sanitation fee of $31.12mxn at the check in.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 811 reviews
Cleanliness: 8.25
Service: 9.02
Location: 9.26
Room Quality: 8.4
Amenities: 8.74
Value for Money: 8.6
Food and Beverage: 7.75
Overall Experience: 8.81
S
Sokhna • solo_traveller • be
10
Zeer goed
Pros:

Locatie, vriendelijk personeel, goede faciliteiten

2026-08-08 • via Nuitee
N
Nobantu • solo_traveller • us
7
2026-08-08 • via Nuitee
B
B.M. • couple • nl
9
2026-08-07 • via Nuitee
L
Linda • family_with_children • nl
10
Geweldige plek!
Pros:

Eigenlijk alles! De kamers waren prachtig en comfortabel de tuin was betoverend en het personeel was ontzettend gastvrij. Vlakbij het centrum. Helemaal fantastisch! Het beste plekje van Cozumel, zonder twijfel.
Onze tips voor het eiland: doe een boottour om te snorkelen en ga naar buccanos voor een niet-cruiseschip stranddag. Heel mooi rif ook daar.

2026-08-04 • via Nuitee
S
Stephanie Victoria • solo_traveller • ch
10
2026-07-25 • via Nuitee
E
Evelina • couple • ch
10
A true paradise on the island. Antonio welcomed us with great professionalism, kindness, and genuine hospitality, giving
Pros:

Beautiful property, fantastic room, and highly professional staff.

2026-07-24 • via Nuitee
M
Maude • couple • ca
10
Peaceful stay in Cozumel
Pros:

This property met all our expectations and beyond. It was a lovely, relaxing stay. The place was super clean, we had no problem and the he staff was so lovely.

Cons:

Nothing it was great!

2026-07-21 • via Nuitee
J
Juan Diego • extended_group • mx
10
2026-07-21 • via Nuitee
M
Mosconi • couple • it
9
Caldamente suggerita
Pros:

Molto apprezzata la disponibilità di caffe e frutta per la colazione, ottima l'aria condizonata e bella struttura in generale. Ottima manutenzione. Posizione centrale

Cons:

Niente

2026-07-20 • via Nuitee
A
Anaite • solo_traveller • mx
8
Cómodo, silencioso
Pros:

Es un lugar pequeño pero cómodo, hay facilidades y desayuno sencillo

Cons:

La recepción es muy pequeña e informal

2026-07-20 • via Nuitee
D
Danya Isabel • solo_traveller • mx
9
2026-07-19 • via Nuitee
A
AFAF • solo_traveller • fr
10
Établissement digne de ce nom.
Pros:

Tout

Cons:

Rien

2026-07-18 • via Nuitee
L
Lydia • couple • ch
9
2026-07-16 • via Nuitee
I
Isabel • solo_traveller • gb
9
Pros:

Lovely boutique rooms, really good location yet super quiet at night.

Cons:

Pastries and fruit is served from 7:30, which was too late if you’re going diving early

2026-07-14 • via Nuitee
P
Paola • couple • mx
8
2026-07-09 • via Nuitee
N
Natalie • solo_traveller • cr
9
2026-07-08 • via Nuitee
D
diego • couple • pt
10
2026-07-08 • via Nuitee
ישי • solo_traveller • il
10
2026-07-05 • via Nuitee
H
Huijin • solo_traveller • de
10
2026-07-02 • via Nuitee
J
Julian • couple • de
9
Gerne wieder
Pros:

Die Zimmer waren top ausgestattet und aufgeteilt.

Cons:

Der Pool ist leider ein wenig klein und könnte gepflegter sein.

2026-06-26 • via Nuitee