The Maple Manor Hotel

Hotels
8.1 (2292 reviews)
The Maple Manor Hotel Charlwood Road , Crawley , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and well-presented rooms
Exceptional breakfast
Helpful and friendly staff
Close to the airport
Cons:
Noise due to thin walls
Unavailability of evening meals
High bar prices
Small bathrooms

Categories

Cleanliness
7.85
Cleanliness was superb as mentioned in reviews, but some criticism regarding small bathrooms.
Service
8.35
Staff were very helpful and friendly, contributing to a positive service experience.
Location
8.35
Close proximity to the airport made it convenient for travelers.
Room Quality
7.35
Rooms experienced noise issues due to thin walls, affecting sleep quality.
Amenities
8.35
Well-equipped rooms with good facilities including tea and coffee.
Value for Money
7.85
Generally good value but consider taxi costs when calculating overall expenses.
Food and Beverage
8.85
Breakfast was exceptional, offering a full continental and full English with unlimited coffee and tea.
Overall Experience
7.85
A mixed experience but overall satisfactory, with notable concerns around noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:30

Property Description

Luxurious Amenities

Indulge in the comfort of en-suite rooms with HD flat-screen TVs, dressing gowns, and premium toiletries from White Company. Enjoy a relaxing evening at the bar or unwind on the gorgeous front lawn with outdoor seating.

Convenient Location

Located a stone's throw away from Gatwick Airport and Crawley Town Centre, our hotel offers easy access to nearby attractions such as cinemas, shopping centers, and picturesque parks. Explore the area with direct train access to central London and the vibrant South Coast.

Peaceful Retreat

Escape the city's hustle and bustle at The Maple Manor Hotel, nestled by Gatwick Runway. Experience tranquility and relaxation in a secluded setting, perfect for unwinding after a long journey.

Book now to experience a serene stay at The Maple Manor Hotel and enjoy our top-notch amenities and convenient location.

Important information:

Maple Manor also has large car parking facilities for guests to leave cars with us while traveling just ask our staff for details and charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 2292 reviews
Cleanliness: 7.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 7.85
B
Becky • couple • gb
7
Good location for Gatwick
Pros:

Great location to Gatwick airport and good value money! Really friendly staff met us upon check in.

Cons:

We did use all facilities due to super short stay so comment. However the walls were like paper and could hear any light noise from the room next door.

2026-09-19 • via Nuitee
J
John • couple • us
8
Pros:

Old building very comfortable. Breakfast was excellent.

Cons:

Expensive UBER for short drive from LGW

2026-09-19 • via Nuitee
R
Ros • extended_group • gb
10
Pros:

The rooms are clean, modern and spacious.
Breakfast is served very quickly.

Cons:

It would be great if you could have an evening meal at the property.

2026-09-17 • via Nuitee
Y
Yvonne • solo_traveller • gb
7
Overnight stay flying from Gatwick
Pros:

Location couldn't have been better, near to gatwick airport
It was very good that they served breakfast at 6am as we were on an early flight
Breakfast was good and served hot

Cons:

They only served bottled beer, would have liked to have had the choice of draught beer

2026-09-17 • via Nuitee
H
Hubertina • couple • nl
1
Pros:

Geen idee, geannuleerd op dag van aankomst ivm overboekingen

Cons:

om half 1 op de dag van geplande aankomst krijgen we een annulering ivm overboeking. Booking zegt dat het hotel heeft geannuleerd. Ik denk zelf dat Booking teveel boekingen heeft gedaan. Want hotel stuurt dag eerder nog een mail met info en vraagt naar de verwachte aankomst tijd!

2026-09-14 • via Nuitee
V
Valerio • couple • it
9
2026-09-14 • via Nuitee
K
kim • couple • gb
9
2026-09-14 • via Nuitee
A
Alan • couple • gb
8
Much better than we expected - good value for money
Pros:

Very friendly and helpful receptionist, room had all of the facilities that we needed. Breakfast was freshly cooked and good.

Cons:

Television would not work and one small window in bathroom could not lock

2026-09-14 • via Nuitee
T
Titilayo • couple • gb
9
2026-09-11 • via Nuitee
A
Andrew • couple • gb
10
Perfect stay ahead of our honeymoon away
Pros:

Space and location to airport!

Cons:

Nothing

2026-09-10 • via Nuitee
S
Sugishita • solo_traveller • jp
6
2026-09-09 • via Nuitee
P
Paul • couple • gb
9
Pros:

A lovely hotel. Ideally located after a late flight back from holiday. Room was very spacious and clean.
No problem with the late check in.
Easy communication
Breakfast was great - full english/continental available.

Cons:

Can't think of anything

2026-09-08 • via Nuitee
J
James • couple • gb
9
2026-09-07 • via Nuitee
B
Benoit • solo_traveller • fr
7
2026-09-04 • via Nuitee
A
Alan • couple • gb
8
Great hotel for before or after your flight
Pros:

Comfortable bed, good location for the airport, friendly staff

2026-09-04 • via Nuitee
P
PAUL • solo_traveller • gb
9
Value for money overnight stay
Pros:

Good setting very close to Purple Parking. Nice breakfast

Cons:

Nothing

2026-09-03 • via Nuitee
T
Tracy • family_with_children • gb
10
Pros:

Great location for the airport
Great facilities and staff very friendly and helpful. Breakfast was really good. Lots of choice and freshly cooked

2026-09-02 • via Nuitee
G
Geoff • solo_traveller • gb
8
Pros:

Good air conditioner and comfy bed. Small fridge in room and adequate breakfast. Nice helpful staff and free parking close to room

Cons:

Shower cubicle too small with blocked waste water drain

2026-09-01 • via Nuitee
S
Shelley • solo_traveller • gb
9
2026-09-01 • via Nuitee
D
Dieter • couple • de
9
2026-08-31 • via Nuitee