The Maple Manor Hotel

Hotels
8.1 (2253 reviews)
The Maple Manor Hotel Charlwood Road , Crawley , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Bar
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and well-presented rooms
Exceptional breakfast
Helpful and friendly staff
Close to the airport
Cons:
Noise due to thin walls
Unavailability of evening meals
High bar prices
Small bathrooms

Categories

Cleanliness
7.85
Cleanliness was superb as mentioned in reviews, but some criticism regarding small bathrooms.
Service
8.35
Staff were very helpful and friendly, contributing to a positive service experience.
Location
8.35
Close proximity to the airport made it convenient for travelers.
Room Quality
7.35
Rooms experienced noise issues due to thin walls, affecting sleep quality.
Amenities
8.35
Well-equipped rooms with good facilities including tea and coffee.
Value for Money
7.85
Generally good value but consider taxi costs when calculating overall expenses.
Food and Beverage
8.85
Breakfast was exceptional, offering a full continental and full English with unlimited coffee and tea.
Overall Experience
7.85
A mixed experience but overall satisfactory, with notable concerns around noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:30

Property Description

Luxurious Amenities

Indulge in the comfort of en-suite rooms with HD flat-screen TVs, dressing gowns, and premium toiletries from White Company. Enjoy a relaxing evening at the bar or unwind on the gorgeous front lawn with outdoor seating.

Convenient Location

Located a stone's throw away from Gatwick Airport and Crawley Town Centre, our hotel offers easy access to nearby attractions such as cinemas, shopping centers, and picturesque parks. Explore the area with direct train access to central London and the vibrant South Coast.

Peaceful Retreat

Escape the city's hustle and bustle at The Maple Manor Hotel, nestled by Gatwick Runway. Experience tranquility and relaxation in a secluded setting, perfect for unwinding after a long journey.

Book now to experience a serene stay at The Maple Manor Hotel and enjoy our top-notch amenities and convenient location.

Important information:

Maple Manor also has large car parking facilities for guests to leave cars with us while traveling just ask our staff for details and charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 2253 reviews
Cleanliness: 7.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 8.35
Value for Money: 7.85
Food and Beverage: 8.85
Overall Experience: 7.85
P
Pauline Box • solo_traveller • cy
10
2026-07-25 • via Nuitee
L
Lisa • family_with_children • gb
7
If you want your car blocked in & the staff are not helpful don’t park here
2026-07-25 • via Nuitee
P
PALOMA • solo_traveller • es
9
2026-07-23 • via Nuitee
L
Les Newton • solo_traveller • gb
9
Pros:

Position of hotel good alarm clock

Cons:

Al good

2026-07-22 • via Nuitee
D
David • couple • gb
5
Good propery and wonderful staff but too close to airport runway also sleep interrupted by extremely noisy guests arrivi
Pros:

Wonderful property

Cons:

It was too close to the airport runway

2026-07-20 • via Nuitee
K
Kristina • solo_traveller • hr
9
Good to know that there is such a place.
Pros:

The location is very convenient if you have to catch an early flight from Gatwick.
The hotel staff were really nice and friendly, helping in everything.

Cons:

There is nothing to write here. It was a bit too hot, but this is not the hotel to blame.
The fan was not sufficient for the moment temperature.

2026-07-18 • via Nuitee
W
wei • couple • gb
1
2026-07-17 • via Nuitee
L
Lisa • couple • gb
8
Great value for money and only 10 mins to Gatwick so very handy would go back .
Pros:

Our room was lovely and spacious with a fan that was great but quiet.

2026-07-17 • via Nuitee
R
Rocio • couple • es
10
Muy bueno!
Pros:

Precioso hotel cerca del aeropuerto, rodeado de un hermoso parque y el desayuno fue muy bueno. Valoramos la excelente atención!

Cons:

Nada

2026-07-16 • via Nuitee
N
Natalie • couple • gb
8
A delayed flight meant we needed somewhere to rest and this was perfect. Very convenient and comfortable. Clean and grea
Pros:

Really comfortable room
Friendly and welcoming staff

Cons:

Nothing

2026-07-16 • via Nuitee
R
Rose Ogeyi • extended_group • ng
8
Fantastic! I will definitely stay again.
Pros:

Breakfast was really good. I will recommend the full english breakfast!

Cons:

Saw a little spider in my room.

2026-07-16 • via Nuitee
C
Claudia K • couple • gb
8
Very welcoming staff and clean room
Pros:

The staff were very helpful and friendly. We ended up in a room with aircon, which was wonderful considering we stayed our one night there during one of this summer's heatwaves. The hotel was very basic, but our room felt clean and had what we needed.
We let the staff know that we would be leaving before breakfast was served, so they kindly packed us a 'to go' breakfast bag.
Being able to leave our car there, for a fee, for the few days was really helpful.

Cons:

Something to be aware of: There are no easy public transport options that we could find to and from Gatwick. You definitely can't walk. So it ended up costing us almost £50 on Taxis to get us to the airport and back.

2026-07-14 • via Nuitee
T
Tibor • solo_traveller • gb
9
Great experience
Pros:

Great location, friendly staff and nice, clean rooms with air-conditioning 👌

2026-07-13 • via Nuitee
A
ALLAN JOHN • solo_traveller • gb
5
Starving in gatwick
Pros:

It was near the airport

Cons:

The restaurant was closed and had been for a while
Wouldn't have booked this hotel had we known

2026-07-13 • via Nuitee
I
Isaac • couple • gb
8
2026-07-12 • via Nuitee
C
Carsten • couple • de
8
Pros:

Sehr gutes Frühstück, netter Garten

Cons:

Durch die Nähe zum Flughafen bis spät abends Fluglärm. Nachts keine Flüge, starten wieder ab ca. 5.30 Uhr.

2026-07-09 • via Nuitee
S
Stephen • couple • gb
10
2026-07-09 • via Nuitee
T
Turid • extended_group • no
10
Perfekt overnatting ved flyreise tidlig neste dag
Pros:

Perfekt beliggenhet, 10 min med bil fra Gatwick AirPort. Stille om natten
Rent, fint og stort rom.
Parkering ved hotellet.
God frokost. Godt utvalg.

Cons:

Ingenting.

2026-07-09 • via Nuitee
P
Paula • couple • au
8
Very Comfy Bed amazing
Pros:

The Room was very comfy accommodation; we had been travelling all day. The bed was comfy and breakfast the next morning was very good. They organised a Taxi for us to go to the airport next. Very friendly staff. They had selection of teas and coffee was available.

Cons:

It would have been good if restaurant was open for dinner, we just order uber eats.

2026-07-07 • via Nuitee
S
Sofiya • solo_traveller • ua
8
2026-07-06 • via Nuitee