Cuna Hotel

Hotels
7.6 (1798 reviews)
Osmeña Street, Barangay Masagana, Palawan , El Nido , ph

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good food
Cons:
Cleanliness issues
Noise disturbances
Poor Wi-Fi

Categories

Cleanliness
7.21
Several guests reported cleanliness issues in their rooms, including odors and poor bathroom conditions.
Service
8.38
Staff were frequently described as friendly and accommodating, showcasing a strong level of service.
Location
8.42
Guests praised the location as perfect, with easy access to local attractions and amenities.
Room Quality
6.87
Some rooms were noted as small or noisy, affecting overall room quality.
Amenities
7.4
Amenities were acceptable, though issues with Wi-Fi and air conditioning were noted.
Value for Money
7.36
Considering the location and service, guests felt the value for money was reasonable despite some drawbacks.
Food and Beverage
7.71
Food was generally well-received, though some guests desired more variety, particularly in breakfast options.
Overall Experience
7.48
While there were complaints, many positive aspects contributed to a satisfactory overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:56

Property Description

Luxurious Accommodations
Cuna Hotel in El Nido offers elegantly designed rooms with modern amenities like air conditioning, TV, and private bathrooms. Some rooms even provide stunning mountain views, ensuring a comfortable and scenic stay.

Dining Experience
Guests can start their day with a delicious American breakfast served daily. Additionally, the on-site restaurant and bar offer a variety of dishes and drinks. For a quick bite, complimentary snacks are available in the lobby, providing convenience and satisfaction throughout the day.

Convenient Location
Located just 5 km from El Nido Airport and in close proximity to popular attractions like Big Lagoon and Corong Corong Beach, Cuna Hotel provides easy access to the best of what El Nido has to offer.

Experience luxury, convenience, and exceptional service at Cuna Hotel. Book your stay now for an unforgettable El Nido getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 11 years old and over stay for ₱ 1,200 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 1798 reviews
Cleanliness: 7.21
Service: 8.38
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.36
Food and Beverage: 7.71
Overall Experience: 7.48
D
Devin • family_with_children • us
7
Cons:

Breakfast buffet had limited options.

2026-06-19 • via Nuitee
S
Shlomo Basom • solo_traveller • il
6
Pros:

מיקום וגג עם נוף מדהים

Cons:

מעלית לא עבדה,חדר קטן מאוד.יקר מאוד,אין חניה,בארוחת בוקר תמיד חסר ולוקח להם זמן למלא,תמיד תסגרו את התיקים שלכם ואם יש לכם מנעול אז גם לנעול.לי קרה מקרא עם המנקה שפתח לי את התיק.חוץ מהגג שיש לא תצפית לנוף המדהים כא הייתי מתקרב למלון הזה

2026-06-19 • via Nuitee
J
Jeroen • solo_traveller • nl
10
Relaxt
Pros:

Excellent hotel

Cons:

No complaints

2026-06-18 • via Nuitee
E
Ethel • solo_traveller • us
8
2026-06-17 • via Nuitee
L
Liezel • couple • nz
10
2026-06-16 • via Nuitee
M
Michael • couple • ca
9
Love the infinity pool and breakfast view. This place is awesome
Pros:

Easy access for everything. Place was clean and comfortable. Staff were very friendly and helpful.

Cons:

Wifi was not good at all. Still in the process of upgrading

2026-06-16 • via Nuitee
M
Ma Trina Erika Parreno • couple • au
8
Said there was a Tv in the room, but it didnt work. We were told it would bot be fixed the whole week that we were there
Pros:

View on rooftop bar/restaurant and location

Cons:

Said there was a Tv in the room, but it didnt work. We were told it would bot be fixed the whole week that we were there.

2026-06-15 • via Nuitee
J
Jaimee • couple • us
7
2026-06-15 • via Nuitee
D
Diane • family_with_children • us
7
2026-06-12 • via Nuitee
D
Diane • couple • us
7
Overall I loved the location and rooftop. Not bad if you don’t mind the small stuff.
Pros:

I liked this hotel a lot. A great location first of all. The staff were very friendly and attentive. I liked that our room had AC. I liked that their lobby offered a coffee/tea station 24/7. Every floor had a hot/cold water dispenser, so you didn’t always have to go to the main lobby to make coffee or get some water, which was really nice. My favorite part about this hotel was the rooftop - which offered a lovely view. Breakfast was served on the rooftop every morning, and there was always something yummy for everyone. The rooftop also had a bar where you can get drinks, or have lunch/dinner. Pool area offered a great view, and it was lovely. As well in the night time.

Cons:

I didn’t like that the rooms we stayed in, and also the one my parents stayed in - had mold in some places. Like around the bathroom sink faucet.. and ours had a leak in the ceiling that occasionally dripped and had mold growing around it. The water would change temperatures on its own, but it wasn’t much of a big deal. We also had really no WiFi connection in our room. We stayed on the 2nd floor, and my parents stayed on the 1st floor. They say the lobby has the best WiFi connection, but my parents couldn’t get WiFi from their room at all - and they were right next to the lobby area. Which was kind of a bummer when we would try to get in contact with each other to make plans. When we put the sign outside to “make up our room”, the only thing they did was make our bed and give us new towels. They didn’t really clean anything, and let alone refill the “shower gel” or shampoo that was already practically empty pier to our arrival. Luckily we usually bring our own shampoo/shower gel anyways. But it was something I noticed. They offer toothbrushes, but no toothpaste, so make sure to bring your own. Also, lots of little tiny flies were found around our room and bathroom. They were not mosquitoes. Just were swatting them all the time lol. I know they mentioned they were working on their WiFi & I think we’re doing some work around the hotel. Once they improve their rooms of the WiFi and mold, I think it would be an even better stay here! I did not take any pictures of those things, as it wasn’t too much an issue (for me).

2026-06-12 • via Nuitee
M
Maarten • solo_traveller • nl
6
Voldoende, maar had beter verwacht
Pros:

Zeer mooie locatie in het centrum met op het dak zwembad en restaurant met uitzicht, top! Ontbijt buffet is oké, wel prijzig 600PHP per person

Cons:

Wifi werkte bijna niet (hing een brief in de lift dat ze die aan het verbeteren zijn.) Kamer is groot, badkamer aan de kleine kant.
De glazen ramen bij het zwembad mogen wel eens schoon gemaakt worden.
Geen split unit airco maar zo'n raam model, lawaaiig dus. Die aan moest blijven want er is schijnbaar een vocht probleem. Staat ook nog een losse luchtontvochtiger naast.

Alles heeft een beetje verouderde look.
Opzich is het allemaal prima, maar in verhouding met de prijs zeer matig.

2026-06-12 • via Nuitee
M
Michael • extended_group • us
10
The place was clean and the staff were very helpful.
Pros:

Very close to everything.

Cons:

None.

2026-06-08 • via Nuitee
C
Camille • couple • fr
5
Moyen, pour le prix je pense qu’on peut largement mieux faire
Pros:

Bon emplacement

Cons:

Literie trop dur, humidité dans la chambre, pas de parasol sur la terrasse, certains membres du personnel franchement mal aimable

2026-06-07 • via Nuitee
C
Camille • couple • fr
5
Moyen, au vu du prix cela pourra être mieux
Pros:

Bon emplacement

Cons:

Literie pas confortable, humidité, pas de parasol sur la terrasse, certains membres du personnel franchement mal aimable

2026-06-07 • via Nuitee
Z
Zsuzsanna • couple • hu
1
Csalódás
Pros:

A személyzet borzasztoan kedves és segítőkész volt. Lokacio szempontjából tokeletes. Amikor jeleztük hogy szeretnenk kijelentkezni próbáltak segiteni amit nagyon ertekelek.

Cons:

A szoba tele volt fekete penésszel (furdo, háló, ágynemű). Alig aludtunk valamit annyira rossz volt. A légkondicionáló nagyon hangos. A szoba pedig borzasztoan párás ezert alakult ki a sok penész is.

2026-06-06 • via Nuitee
J
Janet • family_with_children • us
9
Pros:

Exceptional staff, great location. Recommended.

2026-06-04 • via Nuitee
A
Andreana • solo_traveller • be
10
Pros:

Everything about the hotel was amazing, the staff, the location, the facilities....

2026-06-04 • via Nuitee
L
Luca • couple • it
7
Carino per qualche giorno ma da migliorare
Pros:

La hall dell’hotel, l’arredamento, abbiamo apprezzato che siamo stati spostati in una camera superiore in quanto nella nostra c’erano degli animaletti nel letto la prima sera.

Cons:

La strada su cui affaccia, sporca e piena di pozzanghere. La mancata comunicazione alla reception che c’era una piscina, non l’abbiamo mai usata per questo.
La colazione non è particolarmente internazionale e non c’è L’Espresso incluso.
Per avere le posate alla colazione bisognava sempre aspettare un po’ e non era particolarmente piacevole.

2026-06-02 • via Nuitee
C
Crystal Mae • extended_group • ph
8
It was a good stay.
Pros:

The breakfast was good hope there would be more options next time.

Cons:

The wifi and the tv inside our room is not working.

2026-06-02 • via Nuitee
C
Clay • extended_group • us
6
2026-06-01 • via Nuitee