Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Very good and varied breakfasts
Helpful, friendly staff at reception and restaurant
Excellent location and pleasant surroundings/views
Spacious rooms and large bathrooms; some with balconies
Large/free parking
Spa/sauna, massage and kid-friendly play area
On-site meals available at reasonable prices
Family-friendly facilities (children's corner)
Cons:
Cleanliness issues (found hair, clogged drains, sauna cleanliness)
Maintenance problems: broken/non-working shower in at least one room; electrical buzzing reported
Staff did not resolve noise complaint from other guests in one case
Worn fixtures/carpet and sagging mattress in some rooms
Game room equipment and some sauna facilities outdated or poorly maintained

Categories

Cleanliness
1
Multiple reports of hygiene issues: found hair behind curtains, clogged shower drain, sauna cleanliness concerns and worn/old carpeting suggest notable cleanliness problems.
Service
1
Staff repeatedly described as very friendly and helpful at reception and restaurant, though a few serious service failures noted (ignored noisy guest, unresolved shower issue for one guest).
Location
1
Consistently praised as very good — convenient for local attractions and as a base for trips; beautiful surroundings and views mentioned.
Room Quality
1
Rooms are described as spacious with large bathrooms and balconies, but there are issues: sagging mattress, occasional mechanical/equipment faults (non-working shower, buzzing electrical noise), and some wear-and-tear.
Amenities
1
Spa/sauna, massage, games (bilard, ping-pong) and children's corner are available and appreciated, but some sauna and game-room equipment maintenance/cleanliness issues were reported.
Value for Money
1
On-site meals available at reasonable prices, free/ample parking and included activities add value, though service lapses and maintenance issues temper the value judgment.
Food and Beverage
1
Breakfasts repeatedly described as very good, varied and tasty; dinners/home-style meals praised as a positive aspect of the stay.
Overall Experience
1
Many guests recommend the hotel and report a pleasant stay (good food, location, staff), but significant negatives (cleanliness, unresolved maintenance, ignored guest complaints) lead to a mixed overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-06 09:02

Property Description

Nestled in the stunning Muszyna-Złocki Valley, Hotel Muszyna*** is your perfect retreat amidst nature's finest offerings.

Breathtaking Location
Surrounded by the serene landscapes of Poprad Landscape Park, you can indulge in activities like hiking, biking, and skiing, all just moments from your doorstep.

Family-Friendly Atmosphere
Our hotel is designed to cater to families and corporate travelers alike, featuring comfortable, air-conditioned rooms and apartments that ensure a restful stay for everyone.

Relaxation & Dining
Unwind in our Mini SPA with luxurious saunas and "experience showers," or savor delightful meals in our air-conditioned restaurant, where every dish is crafted to elevate your dining experience.

Escape the ordinary and embrace a memorable getaway at Hotel Muszyna***—book your stay today!

Important information:

When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 1
Service: 1
Location: 1
Room Quality: 1
Amenities: 1
Value for Money: 1
Food and Beverage: 1
Overall Experience: 1
F
Fehér Sándor • couple • hu
10
2026-07-06 • via Nuitee
M
Mackud • solo_traveller • pl
10
2026-06-29 • via Nuitee
P
Patrycja • solo_traveller • pl
7
Pros:

Zdecydowanie na plus lokalizacja, pokój tez bardzo komfortowy, czysty, panie sprzątające bardzo sympatyczne, mile. Pracownicy recepcji również na plus. Podczas mojego pobytu hotel mial problem z kartami magnetycznym do drzwi, natomiast obsługa recepcji fajnie załatwiła temat zeby byl mało uciążliwy dla klientów.

Cons:

Zdecydowanie najsłabszy punkt to śniadania. Kelnerzy praktycznie niewidoczni. Serwetniki codziennie zaniedbane, do bufetu nie zdarzyło sie w ciągu kilkudniowego pobytu żebym widziała ze ktos dokładał do pustych pater.

2026-06-23 • via Nuitee
J
Janusz • couple • pl
7
ok
2026-06-22 • via Nuitee
M
Michal • couple • pl
10
2026-06-19 • via Nuitee
P
Patrycja • solo_traveller • pl
10
Pros:

Wszystko.

2026-06-17 • via Nuitee
T
Tomek • solo_traveller • pl
10
2026-06-11 • via Nuitee
D
Dariusz • couple • pl
9
Pros:

Ładny widok z okna, cisza w obiekcie i wokół, wygodne łóżko, duża łazienka i pokój

Cons:

Skromne śniadanie

2026-06-09 • via Nuitee
E
Elżbieta • extended_group • pl
9
2026-06-08 • via Nuitee
L
Leszek • solo_traveller • pl
9
2026-06-07 • via Nuitee
H
Hajdučková • solo_traveller • sk
10
2026-05-24 • via Nuitee
M
Mateusz Gratkowski • solo_traveller • pl
10
Pros:

Hotel czysty, miła obsługa. Puszne śniadania. Wszystko na plus polecam.

Cons:

Dobra lokalizacja
Bezpłatny duży parking

2026-05-21 • via Nuitee
W
Waldek • solo_traveller • pl
8
2026-05-20 • via Nuitee
G
Grazyna • couple • pl
9
2026-05-16 • via Nuitee
T
Timkova • solo_traveller • sk
9
2026-05-15 • via Nuitee
G
Grażyna • couple • pl
8
bardzo miła obsługa
Pros:

ok

Cons:

było ok

2026-05-13 • via Nuitee
M
Marcin • solo_traveller • pl
7
może być
Pros:

Dość dobra lokalizacja, smaczne śniadanie, miła obsługa, w nocy cicho i spokojnie.

Cons:

Niewygodne łóżko (bardzo miękki i niewygodny materac), uciążliwe "buczenie" prądu w pokoju (osobom wrażliwym może to w nocy przeszkadzać) - na szczęście po wyjęciu karty się to wyłącza. Generalnie nie bardzo rozumiem, dlaczego hotel określa ten pokój jako "premium" - jest to absolutnie zwykły standardowy pokój. Całości już przydałby się remont, obiekt chyba lata świetności ma już za sobą.

2026-05-11 • via Nuitee
W
Weronika • solo_traveller • pl
10
Pobyt w Hotelu Muszyna
Pros:

Przede wszystkim cisza i spokój, a 10,5 miesiecznemu synkowi Pani z baru w restauracji hotelowej :D

Cons:

Lodówka mrozi a nie chłodzi, wiec tylko to jest do poprawy

2026-05-07 • via Nuitee
S
Szymański • couple • pl
9
2026-05-04 • via Nuitee
R
Roman • couple • pl
8
2026-05-01 • via Nuitee