ibis Gurgaon Golf Course Road - An Accor Brand

I had a very pleasant and comfortable stay. The room was clean, well-maintained, and comfortable, and the overall atmosphere was peaceful and welcoming. The service was good, and the staff was polite and helpful throughout my stay. A special thanks to Shruti for being so kind, friendly, and supportive. She made sure everything was comfortable and made my stay even more enjoyable. Overall, it was a great experience, and I would be happy to stay here again.

I would like to take a moment to share my positive feedback and sincerely appreciate Shruti for her excellent service and support. From the very beginning, Shruti was extremely polite, professional, patient, and approachable. She listened carefully to my concerns and made sure that everything was explained clearly and handled properly.

What stood out the most was her positive attitude and willingness to go the extra mile to ensure a smooth and comfortable experience. She was attentive to every detail, responded to my questions patiently, and provided helpful guidance whenever required. Her communication was clear and respectful, which made the entire interaction very pleasant.

Shruti demonstrated a high level of professionalism and genuinely seemed committed to providing the best possible assistance. Her friendly nature and calm approach made me feel valued as a customer. It is always a pleasure to interact with someone who is so dedicated, courteous, and responsible in their work.

Overall, I am very satisfied with the experience and would definitely like to recognize Shruti for her outstanding efforts. Her excellent customer service and positive approach are truly appreciated. She is a great asset to the team, and I hope her efforts and dedication are recognized and appreciated.

Thank you, Shruti, for your wonderful support and for making the overall experience so positive. Keep up the great work!

The hospitality was wonderful. Shruti was extremely helpful in helping us check in, extending the stay and even allowing us to check out late. Enjoyed our stay!

normal service at reasonable price

Our recent stay was nothing short of extraordinary, marked by genuine hospitality, refined comfort, and moments that made us feel deeply valued from the moment we arrived. While the beautiful setting and wonderful amenities laid a fantastic foundation, it was the exceptional, thoughtful service provided by Shruti and Khusi that truly elevated our experience into an unforgettable memory.
From the very beginning, Shruti set a warm, welcoming tone for our entire trip. Her radiant smile, professional demeanor, and effortless efficiency instantly put us at ease during the check-in process. Shruti possesses a rare, intuitive gift for hospitality—she anticipated our needs before we even had to voice them. Whether providing detailed local recommendations tailored precisely to our interests or ensuring every special request for our room was handled promptly, her attention to detail was flawless. Shruti’s proactive, cheerful energy made us feel like honored guests, and her presence was a constant bright spot throughout our days.
Equally commendable was Khusi, whose warmth and genuine kindness left a lasting impression on our hearts. Khusi’s dedication to providing a seamless, comfortable environment was evident in every interaction. Her gentle, courteous approach and unwavering helpfulness showcased a high standard of excellence. She went out of her way to check in on our comfort, ensuring every space was immaculate and that every minor detail was attended to with care. Khusi’s sweet nature and dedication to crafting a relaxing atmosphere made our stay feel like a home away from home.
Together, Shruti and Khusi embody the true spirit of outstanding service. Their harmonious balance of professionalism, authentic care, and personalized attention transformed a standard getaway into a remarkably memorable retreat. It is rare to encounter team members who carry out their responsibilities with such heart and enthusiasm.

Incorrect charges

Excelente lugar para hospedarse si lo que buscas es tranquilidad y alejarte un poco del caos de la ciudad.

La ubicación para mí que necesitaba estar cerca del aeropuerto fue perfecta

5-star to Shruti at front desk

First Experience Found expire shampoo just fooling customers by refiling local shampoo and stating its good and second no train staff just fool staff have hired overcharged twice you can see its non refillable bottle still they pretend they have refilled proper product how can anyone trust