Green Suites Hotel

Hotels
8.1 (54 reviews)
Sun Premier Village TT43-46 Thuy Tung, Ha Long Road , Ha Long , VN

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Helpful receptionist
Cleanliness
Cons:
Rude manager
Insufficient room lighting
Limited food availability

Categories

Cleanliness
8.06
The room was clean, but there are issues with room maintenance.
Service
8.53
The receptionist was very helpful at check-in.
Location
8.57
Location is standard for this hotel tier.
Room Quality
7.52
The room quality could be improved as the lighting was insufficient.
Amenities
8.55
Amenities were satisfactory overall.
Value for Money
8.01
Value for money corresponds well with expectations.
Food and Beverage
7.56
Limited food availability noted.
Overall Experience
8.03
Overall a decent experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:30

Property Description

Luxurious Accommodations
Green Suites Hotel, located in Ha Long, offers air-conditioned rooms with modern amenities such as a flat-screen TV and a private bathroom. The hotel also features family rooms, perfect for a comfortable stay with loved ones.

Convenient Facilities
Guests can enjoy a range of services at Green Suites Hotel, including concierge assistance, a 24-hour front desk, and a restaurant offering delicious meals. The seasonal outdoor swimming pool and terrace provide relaxation options for guests looking to unwind.

Explore and Enjoy
Situated near Bai Chay Beach, guests can partake in activities like cycling and visit nearby attractions such as Ha Long Queen Cable Car. With buffet and à la carte breakfast options available, Green Suites Hotel ensures a delightful stay for all.

Book your stay at Green Suites Hotel for a memorable experience in Ha Long.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.1
Based on 54 reviews
Cleanliness: 8.06
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 7.56
Overall Experience: 8.03
C
colin • family_with_children • au
1
Pros:

The receptionist when we first got there really tried her best to help

Cons:

The room offered, the availability of food, the manager was rude

2025-10-03 • via Nuitee
H
Ha My • couple • vn
10
Pros:

Sạch sẽ , tiện nghi

Cons:

. Có điều đèn điện hơi tối 😂

2025-09-06 • via Nuitee
C
Celena • solo traveller • ca
7
Good
Pros:

Good enough for one night, bed was comfy and shower was good.

Cons:

The breakfast was served cold… although it was items containing meat… either way a breakfast shouldn’t be cold. Facilities not open / available.

2025-05-08 • via Nuitee
M
Mohamed • with friends • fr
7
Good
2025-01-16 • via Nuitee
J
Joseph • family with young children • gb
9
Lovely stay in lovely hotel in Ha Long
Pros:

Great location, amazing rooms and very friendly staff.

Cons:

Pool wasn't open. In fairness, it was on our booking but this shouldn't be advertised when booking. Also, don't believe there is a gym or roof bar. But as a room, lovely.

2024-11-10 • via Nuitee
L
Laura • young couple • de
7
Good
2024-10-18 • via Nuitee
M
Mark • solo traveller • hk
9
Superb
2024-07-03 • via Nuitee
A
Anna • young couple • gb
9
Really nice stay
Pros:

This was a lovely hotel to stay in! Room was a great size and very clean. Bed was really comfy. Ha long was pretty quiet when we arrived but the location was fine to walk into the busier areas for dinner. Breakfast was also good at this hotel

2024-04-01 • via Nuitee
I
Ioannis • young couple • gb
10
Exceptional
Pros:

Excellent stay. Great price and service

2024-03-24 • via Nuitee
V
Varun • group • in
9
Family room is amazing
Pros:

Cleanliness and service

Cons:

Asking extra money and blaming for misplace of towel

2023-12-25 • via Nuitee
W
William • with friends • gb
10
Exceptional
2023-01-31 • via Nuitee
A
Aleksandr • young couple • ru
7
Good
2023-01-14 • via Nuitee
Z
Zoe • solo traveller • th
6
Okay but unprofessional.
Pros:

Bed was comfortable

Cons:

Restaurant and bar was not open. I was told breakfast would be at 8am, however there wasn’t any breakfast when I went down at8am. I was refunded 50.000 dong (price of a coffee) due to there not being breakfast as it was part of my package. Hotel staff and guests entered my room a few hours after I checked in

2023-01-01 • via Nuitee
R
Ricardo • solo traveller • us
10
Exceptional
2022-12-27 • via Nuitee
L
Louise • young couple • gb
7
Good
2022-12-19 • via Nuitee
K
Kristen • young couple • no
8
Very good
Pros:

Location is very good. We had access to balcony overlooking the bay.

Cons:

Nothing

2022-12-09 • via Nuitee
M
Mayank • family with young children • in
4
very bad.. not value for money
Pros:

location is good..

Cons:

no cleaning staff.. they don’t provide proper breakfast as they don’t have any many guests available.. one instance we asked fruit basket for kids and they only provide banana to us.. wherein they have whole plate of fruits for themselves.

2022-12-08 • via Nuitee
S
Stella • young couple • nl
9
Superb
2022-12-03 • via Nuitee
A
Alex • solo traveller • it
10
No an amazing experience
Pros:

clean and big room
wife was good

Cons:

The location is not the best one - in the entire area was really difficult to find a good restaurant (or let’s say “to find a restaurant”).
the breakfast is really poor - 1 egg and 2 slices of bread (and little bit of fruits), I asked to have an orange juice but they didn’t have juice.
I had lot of difficult to communicate with the stuff - some of them can just have a REALLY BASIC conversation nothing more (like hello sir how are you).
shower without hot water (I talked with the stuff about this problem but they didn’t understand me) and the Pool was dirty.

2022-11-27 • via Nuitee
A
Adrian • family with young children • us
10
Exceptional
2022-11-24 • via Nuitee