The Elephant & Castle Hotel

Hotels
7.8 (1039 reviews)
Broad Street 29 Broad Street , Newtown , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Hard mattresses
Some staff indifferent

Categories

Cleanliness
6.63
Some guests noted cleanliness issues, such as cobwebs and concerns about privacy.
Service
8.6
The staff received consistent praise for being friendly and helpful.
Location
8.64
Multiple reviews highlighted the great location near the river.
Room Quality
7.09
Several rooms were described as lovely, but some noted issues like hard mattresses.
Amenities
7.62
Facilities like the breakfast area and some room features received mixed feedback.
Value for Money
7.08
Guests felt the experience was decent overall, though some found it pricey.
Food and Beverage
8.13
Breakfast was positively reviewed, but some aspects of the food were noted to be average.
Overall Experience
8.6
Many guests expressed a positive overall impression and mentioned returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:12

Property Description

Charming Property with Modern Amenities
The Elephant & Castle Hotel in Newtown offers a delightful stay with its garden, terrace, and on-site restaurant. Enjoy the convenience of free private parking and room service during your visit.

Delicious Dining Options
Start your day right with a buffet or continental breakfast at the hotel. Indulge in tasty meals at the restaurant or unwind with a drink at the bar.

Explore Nearby Attractions
Conveniently located near Dolforwyn Castle and Clun Castle, this hotel is perfect for history buffs. Plus, with Liverpool John Lennon Airport just 130 km away, traveling is a breeze.

Book your stay at The Elephant & Castle Hotel now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1039 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 7.09
Amenities: 7.62
Value for Money: 7.08
Food and Beverage: 8.13
Overall Experience: 8.6
J
Judith • solo_traveller • gb
8
2026-10-17 • via Nuitee
T
Thomas • family_with_children • gb
3
Pros:

Location

Cons:

Room mix up, woken up because of it, people belongings in the room

2026-10-17 • via Nuitee
P
Paul • couple • gb
8
Good location. Nice staff
Pros:

Great breakfast.
Ample parking.
Room clean, staff helpful.

Cons:

A little over priced.
10am checkout a little early.

2026-10-16 • via Nuitee
L
LeAnn • solo_traveller • us
7
Pros:

Location to Newtown

Cons:

Lift were down again.. I visit often and lift/elevator seem to be an ongoing issue..

2026-10-14 • via Nuitee
F
Franklin • couple • gb
7
2026-10-13 • via Nuitee
C
Cath • couple • gb
5
Pros:

Location good and own car park

Cons:

Our room had an unsafe floor it was soft under the carpet felt very unsafe

2026-10-12 • via Nuitee
N
Nick • solo_traveller • gb
10
A very pleasant environment ,I use annually .
Pros:

Clean and great facilities - a very nice environment to stay

Cons:

Shower took a very long time to get hot

2026-10-11 • via Nuitee
H
Hawkley • solo_traveller • gb
6
Pros:

Location and comfy bed along with a good breakfast.

Cons:

The lift wasn't working which made things difficult for my wife who recently had knee operations.
The shower was situated above a large corner. We didn't use as it was too difficult to.climb in.

2026-10-11 • via Nuitee
A
Andrew • solo_traveller • gb
10
Great stay
Pros:

Lovely room with river view. Very clean and comfortable. Great breakfast choice. Super cooked breakfast. Staff friendly and helpful.

Cons:

Lift was out of order and was on 2nd floor, had bad knee. But do understand these things happen

2026-10-11 • via Nuitee
S
Steven • extended_group • gb
9
Peaceful
Pros:

Best/most secure place for parking motorcycles

Cons:

The lift was out of action..

2026-10-09 • via Nuitee
J
Janette • solo_traveller • gb
8
As always suits my needs
Pros:

Well presented. Food okay

2026-10-07 • via Nuitee
C
Carol • solo_traveller • gb
7
Was in the right location and at the right price for my stay
Pros:

Location and breakfast. Parking.

Cons:

Stayed in annex very little soundproofing in room from neighbours.

2026-10-07 • via Nuitee
S
Suzanne • solo_traveller • gb
4
Pros:

Well located

Cons:

No hot water = no shower. Recurring issue apparently. Not impressed.

2026-09-18 • via Nuitee
J
James • extended_group • gb
8
Decent value for an overnight stay
Pros:

Helpful check in staff.
Quiet comfortable room.
Nicely cooked breakfast.

Cons:

Noisy floorboards in corridors and especially the room

2026-09-17 • via Nuitee
J
Jacquie • solo_traveller • gb
10
2026-09-16 • via Nuitee
R
Richard • solo_traveller • gb
10
Pros:

Everything needed for a business trip. Staff very friendly and able to accomodate requests.

Cons:

N/A8

2026-09-15 • via Nuitee
I
IAN • solo_traveller • gb
8
Pros:

Central location , good car park. .obviously recently refurbished.

Cons:

Was asked by email to give my ETA ,that email.was rejected. Only contact number was a mobile , rang it & left a message. No reply.

2026-09-15 • via Nuitee
D
David • extended_group • gb
5
Dreadful first night, better second night. Only stay if you can stay in a suite!
Pros:

Initial interaction with staff on check-in.
Moved to a suite due to serious issues with the first room.
The suite was fine.

Cons:

First room (206) was dreadful; the window located directly in front of a VERY bright streetlamp.
Said lamp was on 10:30pm - 6:30am and even with curtains closed it lit the room hugely.
A fire alarm was beeping every 30 seconds due (I reckon) to the the back-up battery needing changing.
Noise from the street (rowdy revellers) until ~2:00 am. Neither of us got any sleep!
Complained to the very agressive 'duty manager' the next morning (she's clearly in the wrong job as she couldn't cope with the complaint). She actually ran away from me as I made the complaint.
The 'full english' was very greasy. I didn't eat it all..

2026-09-15 • via Nuitee
W
Williams • extended_group • gb
7
2026-09-13 • via Nuitee
D
Davrave • solo_traveller • gb
10
Pros:

Location very nice next to the river. Staff excellent.
Breakfast first class.
Excellent!!

Cons:

No much

2026-09-11 • via Nuitee