The Elephant & Castle Hotel

Hotels
7.8 (1039 reviews)
Broad Street 29 Broad Street , Newtown , GB

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Cleanliness issues
Hard mattresses
Some staff indifferent

Categories

Cleanliness
6.63
Some guests noted cleanliness issues, such as cobwebs and concerns about privacy.
Service
8.6
The staff received consistent praise for being friendly and helpful.
Location
8.64
Multiple reviews highlighted the great location near the river.
Room Quality
7.09
Several rooms were described as lovely, but some noted issues like hard mattresses.
Amenities
7.62
Facilities like the breakfast area and some room features received mixed feedback.
Value for Money
7.08
Guests felt the experience was decent overall, though some found it pricey.
Food and Beverage
8.13
Breakfast was positively reviewed, but some aspects of the food were noted to be average.
Overall Experience
8.6
Many guests expressed a positive overall impression and mentioned returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:12

Property Description

Charming Property with Modern Amenities
The Elephant & Castle Hotel in Newtown offers a delightful stay with its garden, terrace, and on-site restaurant. Enjoy the convenience of free private parking and room service during your visit.

Delicious Dining Options
Start your day right with a buffet or continental breakfast at the hotel. Indulge in tasty meals at the restaurant or unwind with a drink at the bar.

Explore Nearby Attractions
Conveniently located near Dolforwyn Castle and Clun Castle, this hotel is perfect for history buffs. Plus, with Liverpool John Lennon Airport just 130 km away, traveling is a breeze.

Book your stay at The Elephant & Castle Hotel now for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

7.8
Based on 1039 reviews
Cleanliness: 6.63
Service: 8.6
Location: 8.64
Room Quality: 7.09
Amenities: 7.62
Value for Money: 7.08
Food and Beverage: 8.13
Overall Experience: 8.6
S
Suzanne • solo_traveller • gb
4
Pros:

Well located

Cons:

No hot water = no shower. Recurring issue apparently. Not impressed.

2026-09-18 • via Nuitee
J
James • extended_group • gb
8
Decent value for an overnight stay
Pros:

Helpful check in staff.
Quiet comfortable room.
Nicely cooked breakfast.

Cons:

Noisy floorboards in corridors and especially the room

2026-09-17 • via Nuitee
J
Jacquie • solo_traveller • gb
10
2026-09-16 • via Nuitee
D
David • extended_group • gb
5
Dreadful first night, better second night. Only stay if you can stay in a suite!
Pros:

Initial interaction with staff on check-in.
Moved to a suite due to serious issues with the first room.
The suite was fine.

Cons:

First room (206) was dreadful; the window located directly in front of a VERY bright streetlamp.
Said lamp was on 10:30pm - 6:30am and even with curtains closed it lit the room hugely.
A fire alarm was beeping every 30 seconds due (I reckon) to the the back-up battery needing changing.
Noise from the street (rowdy revellers) until ~2:00 am. Neither of us got any sleep!
Complained to the very agressive 'duty manager' the next morning (she's clearly in the wrong job as she couldn't cope with the complaint). She actually ran away from me as I made the complaint.
The 'full english' was very greasy. I didn't eat it all..

2026-09-15 • via Nuitee
R
Richard • solo_traveller • gb
10
Pros:

Everything needed for a business trip. Staff very friendly and able to accomodate requests.

Cons:

N/A8

2026-09-15 • via Nuitee
I
IAN • solo_traveller • gb
8
Pros:

Central location , good car park. .obviously recently refurbished.

Cons:

Was asked by email to give my ETA ,that email.was rejected. Only contact number was a mobile , rang it & left a message. No reply.

2026-09-15 • via Nuitee
W
Williams • extended_group • gb
7
2026-09-13 • via Nuitee
R
Richard • solo_traveller • gb
8
2026-09-11 • via Nuitee
D
Davrave • solo_traveller • gb
10
Pros:

Location very nice next to the river. Staff excellent.
Breakfast first class.
Excellent!!

Cons:

No much

2026-09-11 • via Nuitee
J
Jacquie • extended_group • gb
10
2026-09-09 • via Nuitee
C
Christine • solo_traveller • gb
8
Comfortable and good value, and perfect for visiting central Wales.
Pros:

Location great
Friendly and helpful staff
Good value, includes good breakfast.

Cons:

Being 80 yrs I found the stairs a bit difficult with a suitcase.

2026-09-09 • via Nuitee
S
Sarah • couple • gb
9
Great stay celebrating a friends wedding.
Pros:

Great location. Friendly attentive staff and lovely breakfast.

Cons:

Slightly dated confusing layout that might not suit everyone.

2026-09-09 • via Nuitee
R
Richard • extended_group • gb
8
Second time here on a mortorcycle tour did not disappoint
Pros:

Secure parking for motorcycles behind locked gates, An excellent bar. Cheerful breakfast service. Good location by the river, my room looked over the riverside. Nice spacious room and bathroom,

Cons:

The building is rather confusing and must have been built across several properties on different levels. Use of the lift is recommended to maintain ones bearings! No restaurant on site and quite limited options in town.

2026-09-08 • via Nuitee
S
Smith • solo_traveller • gb
10
Pros:

Great location
Really great team of staff. The manager was present and hands on. Team looked happy too.
Very good breakfast and food service.

Cons:

Nothing really. Went for a weekend wedding party. Absolutely, no complaints.

2026-09-06 • via Nuitee
A
Alan • solo_traveller • gb
2
2026-09-06 • via Nuitee
M
Martin • family_with_children • gb
9
Very good
Pros:

Not bad

2026-09-05 • via Nuitee
C
Carole • solo_traveller • gb
8
Easy overnight stay in this lovely town
Pros:

Breakfast -good choice, nicely presented, delightful room for a sunny morning

2026-09-05 • via Nuitee
R
Rhys • solo_traveller • gb
9
Comfortable, pleasant and convenient hotel
Pros:

Conveniently located, comfortable, clean hotel with delicious breakfast.

Cons:

Finding the entrance to the hotel car park on arrival wasn’t easy.

2026-09-04 • via Nuitee
A
Allan • solo_traveller • gb
8
Overall happy with my stay
Pros:

Room was fine, bit difficult entering from unlit carpark. Breakfast good and staff were all hepful

2026-09-04 • via Nuitee
M
Michael • solo_traveller • gb
8
2026-09-03 • via Nuitee