Hotel New West Tower

Hotels
3.9 (161 reviews)
11 West Vadampokki Street , Madurai , IN

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Children allowed

Facilities

Non-smoking rooms
24-hour front desk
Room service
Family rooms
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Poor room quality
Not worth the money

Categories

Cleanliness
1.27
Rooms are not well maintained, contributing to an unsatisfactory cleanliness perception.
Service
5.74
The staff are cool and friendly, indicating good service.
Location
6.28
Positive sentiment regarding the location.
Room Quality
1
Rooms are described as ugly and uncomfortable, indicating poor quality.
Amenities
6.73
Standard quality for this hotel tier.
Value for Money
1.26
Not worth the money according to reviews.
Food and Beverage
6.72
Standard quality for this hotel tier.
Overall Experience
2.17
Overall experience reflects mixed feelings based on pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:48

Property Description

Central Location
Hotel New West Tower is conveniently situated in Madurai, with key attractions like Meenakshi Temple and Koodal Azhagar Temple nearby. Perfect for exploring the city!

Comfortable Rooms
Enjoy a comfortable stay in our well-equipped rooms featuring modern amenities like a TV, wardrobe, and private bathroom. Relax in style with city views available in select rooms.

Convenient Facilities
Benefit from our 24-hour front desk and terrace area, adding convenience and relaxation to your stay. Experience a hassle-free trip with our safety deposit boxes and proximity to transport hubs.

Book your stay at Hotel New West Tower now for a memorable and enjoyable experience in Madurai!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

3.9
Based on 161 reviews
Cleanliness: 1.27
Service: 5.74
Location: 6.28
Room Quality: 1
Amenities: 6.73
Value for Money: 1.26
Food and Beverage: 6.72
Overall Experience: 2.17
N
Natabar • couple • in
1
Worst hotel and so as the booking.com
Pros:

I hated you and your hotel arrangement the most.
At night 10 o.clock the manager said that the room is not available. How pathetic. Instead of sleeping on the floor i prefer it's 7x7 without ventilation no AC.
Booking.com and the hotel both are not trustable.

2026-10-18 • via Nuitee
G
Guhan • couple • in
6
Ok
Pros:

Sabari hotel

Cons:

Meals

2026-10-17 • via Nuitee
L
Lata • extended_group • in
1
2026-10-09 • via Nuitee
R
Reddy • couple • in
2
K
Pros:

Old Bulinding

Cons:

K

2026-10-08 • via Nuitee
G
Gupta • solo_traveller • in
6
2026-08-30 • via Nuitee
A
Abinayasri • couple • in
7
2026-08-19 • via Nuitee
M
Maan Pratap • couple • in
10
2026-07-17 • via Nuitee
M
Madhu • couple • in
1
Pros:

Very bad, Small bathroom, and room

Cons:

Cleaned bathroom,

2026-06-05 • via Nuitee
A
Anand • couple • in
1
2026-05-30 • via Nuitee
S
Sanaka • solo_traveller • in
5
2026-05-26 • via Nuitee
R
Rijul • solo_traveller • in
1
2026-05-10 • via Nuitee
P
Prodyut • solo_traveller • in
3
Pros:

They are offering rooms non AC only to booking.com

2026-04-26 • via Nuitee
B
Balaji • solo_traveller • in
7
Pros:

Location

Cons:

Hospitality

2026-04-26 • via Nuitee
S
shikari • couple • in
10
Pros:

nìce rooms friendly

Cons:

nothing

2026-04-05 • via Nuitee
S
SAKTHI • couple • in
1
Pros:

Not any facilities for this hotel

2026-03-11 • via Nuitee
B
BALAKRISHNAN • couple • in
1
2026-02-24 • via Nuitee
B
Bikram • couple • in
1
2026-02-24 • via Nuitee
M
Manju • family_with_children • in
9
2025-10-03 • via Nuitee
R
Remesh • couple • in
10
2025-10-01 • via Nuitee
• couple • in
5
Pros:

Location

Cons:

Space

2025-09-11 • via Nuitee