Heritage Eco Resort Kelaniya

Hotels
8.7 (173 reviews)
18/12, Jayanthi Mawatha, Sinharamulla , Kelaniya , lk

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Quiet location
Good value for money
Cons:
Poor cleanliness in some areas
Communication issues with guest service
Wi-Fi connectivity problems

Categories

Cleanliness
7.66
Negative sentiment due to issues with cleanliness observed in the reviews.
Service
9.13
Staff were described as friendly and helpful, but there were some communication issues.
Location
9.17
Guests appreciated the quiet location and natural surroundings.
Room Quality
9.12
Rooms are spacious and comfortable, providing good value for money.
Amenities
8.15
Amenities mentioned were satisfactory, but Wi-Fi connectivity was poor.
Value for Money
9.11
Good value highlighted across multiple reviews.
Food and Beverage
8.66
No specific comments on food, assumed standard for hotel type.
Overall Experience
8.63
Overall experience was generally positive despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 10:24

Property Description

Garden Oasis with Modern Comforts

Relaxation at its Finest
Unwind in the hot tub after a day of exploring the city, or enjoy the convenience of room service at any hour. With free WiFi, you can stay connected while immersing yourself in the serene surroundings of the garden.

City Views and Balcony Retreats
Indulge in rooms offering picturesque city views and step out onto your private balcony to soak in the beauty of Kelaniya. Each room is thoughtfully equipped with modern amenities like a flat-screen TV and a fridge for your comfort.

Convenient Location with Shuttle Service
Located just a short distance from major attractions like R Premadasa Stadium and Khan Clock Tower, Heritage Eco Resort Kelaniya offers a paid airport shuttle service for a hassle-free arrival and departure experience. Book now to experience the perfect blend of nature and modernity.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 173 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 9.12
Amenities: 8.15
Value for Money: 9.11
Food and Beverage: 8.66
Overall Experience: 8.63
K
Kathirvel • solo_traveller • lk
6
2026-08-22 • via Nuitee
S
Sanjeev • couple • lk
9
2026-08-15 • via Nuitee
A
Anne • solo_traveller • lk
10
Will recommend this is my second satay in this hotel.
Pros:

The hotel ,staff and location was very good and friendly.

Cons:

Nothing

2026-08-09 • via Nuitee
Q
Queensun • solo_traveller • lk
7
2026-08-05 • via Nuitee
C
Cinderella Breukelman • solo_traveller • nl
6
Kamer schoon doucheruimte niet
Pros:

Goede airco

Cons:

Douche ruimte is te doen, kraan lekte, randjes niet schoon en rondom de putje+toilet niet fris

2026-07-22 • via Nuitee
D
Devapriya rohanage • couple • it
1
Pros:

owner dud not think about facilities. She think guest stay without pau for her. I did not see her smile atleast one time. I do not care her carecter.but pay...

Cons:

Nothing

2026-07-01 • via Nuitee
A
Adeesha • couple • lk
2
2026-06-13 • via Nuitee
N
Ngan • solo_traveller • vn
10
2026-06-04 • via Nuitee
W
WIPULA • couple • sa
7
2026-06-03 • via Nuitee
I
INDIKA • couple • ca
3
I regretfully leaving negative feedback here thinking the owner will learn and improve.
Pros:

None!

Cons:

. The female owner/manager (not the receptionist) left a negative impression during our visit. Her approach lacked the level of professionalism and hospitality one would expect in a customer-focused environment. It may be beneficial for her to pursue further training in hospitality management and guest relations, including exposure to best practices demonstrated by reputable five-star hotels.

Additionally, there is considerable room for improvement in her professional communication skills, particularly in interactions with guests, to ensure a more welcoming and respectful experience.

2026-06-02 • via Nuitee
H
Harsha Nalinda • solo_traveller • lk
9
Pros:

Location, Facilities, Cleanliness

2026-06-02 • via Nuitee
R
Ravindu • couple • lk
1
2026-06-01 • via Nuitee
N
Nisal • solo_traveller • lk
8
2026-05-12 • via Nuitee
N
NAVEED MOHAMMED • solo_traveller • in
10
2026-05-11 • via Nuitee
N
NAVEED MOHAMMED • solo_traveller • in
10
2026-05-11 • via Nuitee
B
Bettina Gut • solo_traveller • de
10
Pros:

Es ist ein sehr sauberes Hotel u d das Personal war super freundlich.Die Betten sind auch sehr kompfortabel.Das Preis Leistungsverhältnis stimmt.

2026-05-02 • via Nuitee
N
Narendra • solo_traveller • lk
9
2026-05-01 • via Nuitee
L
Liya • solo_traveller • lk
8
2026-04-24 • via Nuitee
C
Channa • solo_traveller • lk
10
2026-04-22 • via Nuitee
M
Md Monirul • family_with_children • bd
9
2026-03-13 • via Nuitee