Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Facilities
Friendly staff
Room spaciousness
Cons:
Cleanliness issues
Overpriced
Location access

Categories

Cleanliness
6.94
Several mentions of cleanliness issues, particularly in bathrooms and pool areas.
Service
8.41
Staff were generally helpful and accommodating.
Location
7.45
Nice location noted, but access to the beach was inconvenient.
Room Quality
7.9
Rooms were spacious but some bathrooms need renovation.
Amenities
8.43
Good facilities, although basic amenities were lacking in rooms.
Value for Money
6.89
Several reviews described the hotel as overpriced for what it offers.
Food and Beverage
7.94
Mixed feelings about the buffet breakfast; some liked it, others did not.
Overall Experience
8.41
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:10

Property Description

Luxurious Accommodations
Novotel Bali Nusa Dua offers spacious rooms and suites with separate living, dining, and kitchen areas, perfect for a comfortable stay. Enjoy private balconies with stunning pool or garden views, along with modern amenities like flat-screen TVs and safety deposit boxes.

Relaxation and Recreation
Unwind by the 1500-sqm lagoon pool, hit the fitness center, or indulge in rejuvenating massages. For the more adventurous, the hotel provides car rentals and travel arrangements. Golf enthusiasts can tee off at the nearby Nusa Dua Golf Course - Bali National Golf Club.

Culinary Delights
Savor a variety of dining experiences at Novotel Bali Nusa Dua. From open-air dining at The Square to beachfront cocktails at 2.28 Beach Club, and casual drinks at Gourmet Bar, there's something for every palate. Don't forget to treat yourself to delectable cakes and pastries at Pause Café.

Book your stay at Novotel Bali Nusa Dua now for an unforgettable tropical getaway!

Important information:

Please note that the credit card used for booking must be presented at the reception upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for Rp 0 per person per night when using an available cot.
    Children up to and including 15 years old stay for Rp 0 per person per night when using an existing bed.
    Children up to and including 15 years old stay for Rp 350,000 per person per night when using an available extra bed.
    Adults stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1099 reviews
Cleanliness: 6.94
Service: 8.41
Location: 7.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 6.89
Food and Beverage: 7.94
Overall Experience: 8.41
K
Kate • couple • au
10
2026-06-18 • via Nuitee
A
Anthea • family_with_children • au
7
Great location and staff are amazing but needs a refit of the rooms
Pros:

The property is great for families and the pool
Is amazing. The staff are incrediable. It’s a short walk from the Bali Collective and Main Street.

Cons:

It is very run down, some of the rooms are
So dark while other that have had refits are light and airy.

2026-06-17 • via Nuitee
D
Dennis • solo_traveller • ph
8
Hotel is a bit far from the beach but is near local restaurants and shops.
Pros:

LOCATION: The location offers a good balance between local experiences and tourist conveniences.

SECURITY & RESOURCES: The hotel is foreigner-friendly, secure, and equipped with the amenities needed for a comfortable stay. It is situated within a gated development with dedicated security personnel, providing an added sense of safety and privacy.

CHEAP FOOD OPTIONS: For those looking to explore beyond the typical tourist spots, there are also local food stalls and eateries nearby that offer more affordable options. I highly recommend trying the family-run restaurants just outside the gated area for a more authentic local dining experience.

Cons:

SHOWER: I wish the shower area were separated from the bathtub. Having both in the same space leaves a significant portion of the bathroom underutilized and makes the layout feel less efficient.

CLEANLINESS: Room cleanliness could also be improved. I checked in approximately eight hours later than the standard check-in time, which should have provided ample time for room preparation. However, I noticed several strands of long blonde hair in both the bathroom and living area.

GYM: I love going the the gym, it's a shame that the gym closes at 9:00pm.

SNACKS: One small touch that would greatly enhance the guest experience would be to provide a few complimentary refreshments upon arrival. I checked in past 10:00 PM when most nearby restaurants were already closed, leaving me with limited options for food. Even a simple snack, such as a small pack of chips or crackers, would have been greatly appreciated and helped tide me over for the evening. 🙂

2026-06-16 • via Nuitee
J
Jeff • family_with_children • au
8
A great relaxing environment close to the beach and close to Bali collection shops / markets also close to The Airpo
Pros:

The facilities were great the outdoor pool and bars were a great place to relax and have fun with the family

Cons:

I did find meals took too long to be served . For dinner and lunches It was consistently up-to 1 hour from time of order …. But the food was fresh good quality. Pricing was expensive … but yo be expensive given it’s at the hotel.

2026-06-13 • via Nuitee
W
Wayne • family_with_children • au
8
Excellent, kids loved it.
Pros:

Staff were fantastic. Room was awesome.

Cons:

Pricey for drinks and food. Aussie prices.

2026-06-11 • via Nuitee
M
Martins • family_with_children • au
7
Good. Could be better
Pros:

Friendly staff. Good space. Room was really good.

Cons:

Beach not really ideal for kids and swim.
Menu too limited
The discount card is annoying. You need to carry it everywhere, you lose it or forget to use and you don't get the discount.
If we win the discount card, should be applied to the final bill automatically.
Front desk need to stop sending letters to customer asking to pay the bill every two days. If you see someone booked in long period, big family, if they want to open the tab, just ask for large deposit. Nobody explained it to me and I get annoyed of hotel asking me to pay all the time. Once the Bar did want to charge me saying I did not have tab.

2026-06-11 • via Nuitee
M
MichaWi • solo_traveller • de
8
2026-06-11 • via Nuitee
S
Shaminder • extended_group • sg
6
Just Ok
Pros:

Good management and staff was good and attentive, gave all the information very nicely
Any requests for additional items were attended to promptly.

Cons:

The property has a beech but it is small and far from the resort - not connected to the resort - takes 5mins by club car to transfer to the beech - no direct access
Breakfast options very restricted,

2026-06-10 • via Nuitee
R
Rebecca • couple • au
7
2026-06-10 • via Nuitee
M
Matt • extended_group • au
8
Most enjoyable stay!
Pros:

Pool, staff, shuttle bus, restaurant.

Cons:

Nothing

2026-06-07 • via Nuitee
M
Michelle • family_with_children • au
9
2026-06-07 • via Nuitee
S
Shane • couple • au
3
2026-06-06 • via Nuitee
L
Lucy • family_with_children • gb
10
2026-06-05 • via Nuitee
D
DivyaNarula • extended_group • au
8
It was good
Pros:

Services in the resort were good overall.

Cons:

There was just the one restaurant, so more options to eat would be better, along with changing breakfast menu daily, as it became quiet monotonous.

2026-06-03 • via Nuitee
T
Tiara • solo_traveller • nz
10
Pros:

The private pool 3 bedroom ground unit was recently refurbished and done well. Staff were amazing, and local markets, pharmacy, convenience stores and laundry located on the road behind the resort was

easily accessible by walking.
The shuttle to Bali Collection shopping center was very handy.

Cons:

No

2026-06-01 • via Nuitee
J
Johin • couple • au
7
Not a family friendly resort
Pros:

Close to the shops

Cons:

Breakfast:
Breakfast was very repetitive — almost the same food items every day. Most of the time the toaster wasn’t working, and they frequently ran out of basic items like takeaway cups, butter, etc.

Pool:
The pool was poorly maintained and very unclean. There was algae visible in multiple areas.

Beach Access:
The hotel information states that the beach is accessible, however this is misleading. The beach is at least a 15-minute walk away. With kids, it’s simply not practical. Even from the buggy drop-off point, there is still quite a bit of walking required.

Activities & Entertainment:
There were virtually no organised activities at the hotel. No entertainment for kids, and the kids’ club felt outdated and neglected. The only yoga session was at 8am, which is not very practical for families — doing yoga at breakfast time doesn’t make much sense for most guests.

Restaurant Food:
We ordered food from the restaurant several times. The food was average at best. On one occasion, the pizza dough was raw.

Overall, the experience did not meet expectations, especially for a family-friendly resort.

2026-05-30 • via Nuitee
M
Murat • couple • tr
8
2026-05-29 • via Nuitee
W
Wayne Mataiti • solo_traveller • au
9
Relaxing holiday.
Pros:

Room 5407 was spacious bathroom was luxurious. Added thought of the water cooler in the rooms was a nice touch. Staff were amazing. Breakfast had everything. Beach club ride less than 5 minutes away. Swimming pool

Cons:

The beach club spot is not a kid friendly or inexperienced swimmers will struggle steep and surges will drag you out. No lifeguard. Location is ok if you don't want to leave Nusa dua area but if you want to get out of the area it's a day trip. Scooter parking for guest needs shade cover.

2026-05-26 • via Nuitee
O
Olga • solo_traveller • au
8
Pros:

Very nice beach, family friendly and clean area

Cons:

The cleanliness of the pool water overall, perhaps more chlorine needed. Two of our family got infections from it.

2026-05-24 • via Nuitee
M
Mason • solo_traveller • au
10
Amazing hotel family friendly!
Pros:

Amazingly maintained,, staff are extremely welcoming and friendly.

We will most definantly be back (for longer)

Cons:

Nothing the place was perfect

2026-05-22 • via Nuitee