Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Facilities
Friendly staff
Room spaciousness
Cons:
Cleanliness issues
Overpriced
Location access

Categories

Cleanliness
6.94
Several mentions of cleanliness issues, particularly in bathrooms and pool areas.
Service
8.41
Staff were generally helpful and accommodating.
Location
7.45
Nice location noted, but access to the beach was inconvenient.
Room Quality
7.9
Rooms were spacious but some bathrooms need renovation.
Amenities
8.43
Good facilities, although basic amenities were lacking in rooms.
Value for Money
6.89
Several reviews described the hotel as overpriced for what it offers.
Food and Beverage
7.94
Mixed feelings about the buffet breakfast; some liked it, others did not.
Overall Experience
8.41
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:10

Property Description

Luxurious Accommodations
Novotel Bali Nusa Dua offers spacious rooms and suites with separate living, dining, and kitchen areas, perfect for a comfortable stay. Enjoy private balconies with stunning pool or garden views, along with modern amenities like flat-screen TVs and safety deposit boxes.

Relaxation and Recreation
Unwind by the 1500-sqm lagoon pool, hit the fitness center, or indulge in rejuvenating massages. For the more adventurous, the hotel provides car rentals and travel arrangements. Golf enthusiasts can tee off at the nearby Nusa Dua Golf Course - Bali National Golf Club.

Culinary Delights
Savor a variety of dining experiences at Novotel Bali Nusa Dua. From open-air dining at The Square to beachfront cocktails at 2.28 Beach Club, and casual drinks at Gourmet Bar, there's something for every palate. Don't forget to treat yourself to delectable cakes and pastries at Pause Café.

Book your stay at Novotel Bali Nusa Dua now for an unforgettable tropical getaway!

Important information:

Please note that the credit card used for booking must be presented at the reception upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for Rp 0 per person per night when using an available cot.
    Children up to and including 15 years old stay for Rp 0 per person per night when using an existing bed.
    Children up to and including 15 years old stay for Rp 350,000 per person per night when using an available extra bed.
    Adults stay for Rp 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1095 reviews
Cleanliness: 6.94
Service: 8.41
Location: 7.45
Room Quality: 7.9
Amenities: 8.43
Value for Money: 6.89
Food and Beverage: 7.94
Overall Experience: 8.41
J
Johin • couple • au
7
Not a family friendly resort
Pros:

Close to the shops

Cons:

Breakfast:
Breakfast was very repetitive — almost the same food items every day. Most of the time the toaster wasn’t working, and they frequently ran out of basic items like takeaway cups, butter, etc.

Pool:
The pool was poorly maintained and very unclean. There was algae visible in multiple areas.

Beach Access:
The hotel information states that the beach is accessible, however this is misleading. The beach is at least a 15-minute walk away. With kids, it’s simply not practical. Even from the buggy drop-off point, there is still quite a bit of walking required.

Activities & Entertainment:
There were virtually no organised activities at the hotel. No entertainment for kids, and the kids’ club felt outdated and neglected. The only yoga session was at 8am, which is not very practical for families — doing yoga at breakfast time doesn’t make much sense for most guests.

Restaurant Food:
We ordered food from the restaurant several times. The food was average at best. On one occasion, the pizza dough was raw.

Overall, the experience did not meet expectations, especially for a family-friendly resort.

2026-05-30 • via Nuitee
M
Murat • couple • tr
8
2026-05-29 • via Nuitee
W
Wayne Mataiti • solo_traveller • au
9
Relaxing holiday.
Pros:

Room 5407 was spacious bathroom was luxurious. Added thought of the water cooler in the rooms was a nice touch. Staff were amazing. Breakfast had everything. Beach club ride less than 5 minutes away. Swimming pool

Cons:

The beach club spot is not a kid friendly or inexperienced swimmers will struggle steep and surges will drag you out. No lifeguard. Location is ok if you don't want to leave Nusa dua area but if you want to get out of the area it's a day trip. Scooter parking for guest needs shade cover.

2026-05-26 • via Nuitee
O
Olga • solo_traveller • au
8
Pros:

Very nice beach, family friendly and clean area

Cons:

The cleanliness of the pool water overall, perhaps more chlorine needed. Two of our family got infections from it.

2026-05-24 • via Nuitee
M
Mason • solo_traveller • au
10
Amazing hotel family friendly!
Pros:

Amazingly maintained,, staff are extremely welcoming and friendly.

We will most definantly be back (for longer)

Cons:

Nothing the place was perfect

2026-05-22 • via Nuitee
S
Sam • extended_group • au
9
Would stay again and recommend to others
Pros:

Room was amazing. Huge, clean and plenty of space. Having own pool was great. Staff were all amazing. Breaky great

Cons:

Aircon in second bedroom didn’t work all that great

2026-05-20 • via Nuitee
L
Lauren • family_with_children • au
8
2026-05-18 • via Nuitee
T
Tatiana • family_with_children • au
10
Swimming pool was excellent
Pros:

all of it

2026-05-18 • via Nuitee
L
Liz • family_with_children • au
7
Enjoyed our stay made the most of it
Pros:

Nice resort clean tidy our room was close to the pool, Loved the free photo shoot you get one free photo framed which was cool enjoyed our weekend.

Cons:

Prices for food and beverages are expensive but expected in NUSA DUA. Beds were hard not comfortable.

2026-05-17 • via Nuitee
D
Daniel • family_with_children • gb
9
Brilliant five nights at the Novotel Nusa Dua
Pros:

My family and I recently had a fantastic 5 nights at the Novotel Nusa Dua. We booked a two bedroom apartment and this was very generous in size and more than enough room for the three of us (including our 10 month old son). The breakfast buffet was excellent and we liked the variation day to day. We also really enjoyed the pool area and kids pool. Above all though, the staff really made our stay wonderful and they were so warm and friendly - particularly with our young son. We would love to come back again!

Cons:

Nothing - we thought it was great.

2026-05-16 • via Nuitee
F
Fahad • family_with_children • au
1
Overall not happy never believe in your pictures and hotel reviews you guys are fake and scammers i want my money back a
Pros:

Did not like anything i spent $2200 + $240 for extra bed for 3 nights, you promise us to accommodate 10 persons in 3 bedrooms but ended up having small room only 6 single beds.

Cons:

Everything the roof was leaking with water and bathroom toilet was full of shit my money should refunded at your earliest convenience i have a screenshots available to provide you the rooms condition my trip with family went wrong so bad of you guys.

2026-05-14 • via Nuitee
D
David • solo_traveller • au
9
Most enjoyable stay - beautiful property and lovely staff… breakfast fantastic!
Pros:

Location and ammenities

Cons:

Rooms getting that little bit tired and will want refurb in coming years. Ok for now

2026-05-14 • via Nuitee
J
Jacqui • couple • au
10
A very relaxing holiday in the most beautiful surrounds
Pros:

Clean facilities, friendly staff, great location

Cons:

Nothing to report

2026-05-13 • via Nuitee
A
Assel • extended_group • kz
10
2026-05-11 • via Nuitee
J
John • couple • au
3
Extremely disappointing. Would not recommend to anyone. Building needs demolition and start again.
Pros:

The pool.

Cons:

The rooms were outdated.
Told we had a “pool view”. Wasn’t the case.
The air conditioning did not work for 2/3 nights so we couldn’t sleep.
The food was disgusting. My partner got a boiled egg which was rotten! Photo attached below

2026-05-10 • via Nuitee
R
Rebecca • couple • au
10
Overall was fantastic, however, to order something in the pool area was a little annoying. Other resorts we have stayed
Pros:

Staff were extremely friendly, very clean, beach club also excellent.

Cons:

No pool towel collection area in the lower pool area.
No atmosphere in the bar area near the pool. Very dull, need a bit more entertainment.

2026-05-09 • via Nuitee
S
Sophie • family_with_children • au
10
Pros:

Room was Great. Pool area was fabulous. Staff were friendly. Food was delicious.

2026-05-09 • via Nuitee
P
Patricia • solo_traveller • nl
10
Great comfortable healthy stay
Pros:

Great location and facilities, restaurant great healthy choices. Beach by shuttle service very convinient

Cons:

Property nicely set up… choice of restaurants and quiet spots

2026-05-08 • via Nuitee
B
Benjamín • family_with_children • cz
8
2026-05-08 • via Nuitee
C
Charlotte • solo_traveller • au
10
Pros:

A fantastic stay!

2026-05-06 • via Nuitee