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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Laundry
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Bar
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Tour desk
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Massage services
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Packed lunches
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Private parking
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Outdoor pool
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Snack bar
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Electric vehicle charging station
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Public Bath
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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24-hour security
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Live music/performance
Review Highlights
Categories
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Property Description
Charming Oasis in Palenque
Hotel Maya Bell in Palenque offers a delightful stay just 1.3 km from Palenque Ruins. Tranquil Garden Retreat: Enjoy the serene garden, perfect for a leisurely stroll or unwinding with a book. Convenient Amenities: Benefit from free parking, a restaurant, and room service for a comfortable stay. Relaxing Outdoor Pool: Take a refreshing dip while admiring garden views. Explore nearby attractions like Aluxes EcoPark & Zoo and Central Bus Station. Experience convenience and relaxation at Hotel Maya Bell.
Book your stay now at Hotel Maya Bell for a memorable Palenque getaway!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
The place is in the jungle, inside the heritage protected forest, and a short drive from the entrance to the archaeological area of Palenque. The hotel has cabins that look like mayan bungalows, but inside they have all the comforts of the best hotel rooms. The forest around the hotel is full of huge trees, flowers, and even black monkeys. They have a great pool, restaurant and bar !!! We loved our stay at MayaBell
The wifi in our bungalow didnt work well, but the wifi inside the lobby and restaurant it was perfect.
Pros-
• Beautiful jungle setting
• Communal areas are well presented
• A small resort
Cons-
• We paid for a deluxe room, and it didn’t feel deluxe, in fact it felt basic
• There was no TV
• The pool was dirty and full of dead insects, leaves, etc. Also, a weird colour - not been cleaned for a LONG time!
• They let the locals come and use the pool, even if they are not staying there. So, one day we went to the pool to find local family playing their music loudly, leaving their rubbish around, being loud in the pool, taking up all the tables. We complained and they quieted down. There was then tension between them and us, dirty looks etc, but these facilities should be reserved for staying guests only - ridiculous! And pretty poor in terms of security too. But as they are a resort with paying guests this should not be happening!
• The staff are attentive because its all about the tips- they even put a suggested amount to tip on your bill!
• We found one of the receptionists (Elisbeth) to be surly and we got the sense she was saying things about us in Spanish to her co-workers as they laughed while looking at us. We complained about her.
• The resort’s one restaurant becomes tiresome after eating there for several days. The food is not good enough or varied enough for a resort. Very average food and overpriced.
• The resort is in the middle of nowhere so apart for the ruins there is nothing else around
• We chose this hotel because it advertised itself as being near the ruins-this is only partially true. Firstly, the entrance is close, but the ticket booth is not-it is 2km back down the road-which they don’t inform you off. So, you must walk to the ticket booth (around a 15-minute walk in the heat), buy your tickets and then get a collectivo (shared van with a return ticket included) to the temple (so it is not walkable from the hotel). Hence, it is not worth staying here if all you are doing is visiting the temple.
• We stayed for a weekend and felt bored-the place felt soulless
que hay mucha calma, muy tranquilo
se fue la luz y no tienen planta, no se podia dormir por el calor
Había muchos bichos peligrosos en las habitaciones.
It’s in the natural reserve, the access to Palenque Archaeological site is very easy. Even walking distance. The restaurant is nice, the cabins weee perfect and the personnel very nice. Highly recommended for bird watching and people who want to stay close to Palenque site.
Hôtel parfaitement placé à quelques centaines de mètres de l'entrée de Palenque. On a pris finalement une chambre plus grande car la chambre réservée ne nous a pas plu. La chambre était très spacieuse et confortable pour nos 2 nuits avec une petite terrasse devant. Literie très confortable et agréable. La piscine au fond de l'hôtel a été précieuse pour les fins de journée. Personnel serviable et agréable. On a pu aussi bénéficier d'une démonstration de sonothérapie dans la piscine le 2nd jour.
Rien. Tout a été parfait.
Prachtige park op een geweldige lokatie. Midden in de jungle en vlak bij Palenque en de maya tempels
Er was geen airco maar dat hoort er bij in de jungle
Beautiful location, in the jungle close to Palenque ruins. Howler monkeys and toucans all around
Good restaurant.
Some front desk employees, and waitresses were unfriendly.
One of best places ever! We had luxus department in middle of jungle. We enjoyed also the swimming pool a fantastic pizza in the restaurant.
Las instalaciones y la calma
Ya son varias veces que me he hospedado en Mayabell y siempre es garantía de un lugar agradable y tranquilo para quedarse. Me encanta la vegetación y su alberca rodeada de muchos árboles.
Como ya no quedaban muchas habitaciones nos tocaron la 18 y 19, que son cabañas qué quedan en un área un poco más rocosa. Si van con personas mayores recomiendo evitar esa área.
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