Ascot Hotel

Hotels
9 (187 reviews)
7 Empire Terrace , Douglas , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent staff
Great food
Comfortable room

Categories

Cleanliness
9
Clean and tidy as mentioned in the reviews.
Service
9
Staff were excellent and really helpful.
Location
9
Central Douglas was ideal for me on this occasion.
Room Quality
9
The room was large, spacious, and very comfortable.
Amenities
9
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9
The food was excellent and breakfast set me up for the day.
Overall Experience
9
Exceptional stay and very special.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:45

Property Description

Luxurious Accommodation: The Ascot offers a variety of hotel rooms and suites, ensuring a comfortable stay in the Isle of Man.

Convenient Location: Situated just off the Promenade in Douglas, our hotel is in close proximity to local attractions, shops, business centers, nightlife, and the beach.

Exceptional Service: With a reputation for superior customer care, the Ascot guarantees a satisfying experience for all guests.

Book your stay at the Ascot now for a memorable and enjoyable visit to the Isle of Man.

Important information:

A deposit may be required during busy periods.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM

Location

Guest Reviews

9
Based on 187 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
G
graham • extended_group • gb
10
We stayed for 3 nights and found the hotel location and good price. They served a very good breakfast both hot and cold.
Pros:

Very good location, friendly helpful staff.

Cons:

Nothing,

2026-09-09 • via Nuitee
L
Lee • family_with_children • gb
8
2026-09-06 • via Nuitee
K
Keng • solo_traveller • ca
9
Would stay here again
Pros:

Staff were incredibly helpful especially the manager Sandy

2026-09-03 • via Nuitee
N
Neil • solo_traveller • im
9
Fantastic
Pros:

Very Friendly hotel. Kylie was Fantastic nothing too much trouble. Breakfast was to a very high standard.

2026-09-03 • via Nuitee
M
Michael • couple • de
9
Nahezu perfekt für einen Mehrtagesaufenthalt in Douglas
Pros:

Sehr freundlicher Empfang, großes Zimmer, solides Bad, sehr gute Frühstücksauswahl, stabiles WLAN, günstige Lage in Douglas nahe einer Bushaltestelle

Cons:

Die vielen zeitgleich anwesenden Motorradfahrer machten mit ihren Maschinen ordentlich Krach, mitunter leider auch zu unerwarteten Zeiten.

2026-08-29 • via Nuitee
A
Andy • solo_traveller • gb
10
2026-08-17 • via Nuitee
C
Caroline • extended_group • ie
9
Lovely stay. 10 min walk to shopping, restaurants & bars
Pros:

Staff very friendly
Provided with a air fan for bedroom on request
Breakfast was 100%

Cons:

Over flowing bins on the street near hotel
No room air conditions

2026-08-17 • via Nuitee
J
John • couple • au
8
Good
Pros:

Close to town

Cons:

Was all good

2026-08-02 • via Nuitee
R
Robert • solo_traveller • gb
9
2026-07-06 • via Nuitee
V
VIOLET • solo_traveller • gb
10
Excellent stay with helpful staff
Pros:

The buffet breakfast, friendly and helpful staff

Cons:

View from my window of room

2026-06-29 • via Nuitee
M
Maureen • solo_traveller • gb
9
Pros:

Sandra was very attentive and helpful. She made sure that we had everything we needed. The restaurant staff were lovely and the breakfast was amazing. We were disappointed that the a la carte special offer on the Website was out of date and hadn't been removed as we had already decided we would eat in on our first night. The menu was not really extensive which was a bit of a let down even though the food was delicious. The staff apologised for this oversight.
Overall, a thoroughly enjoyable stay.

Cons:

Apart from the issue mentioned above everything else was great.

2026-06-29 • via Nuitee
L
Lynn • family_with_children • gb
10
2026-06-26 • via Nuitee
C
CHING-CHIH • couple • tw
7
2026-06-25 • via Nuitee
M
Mark • solo_traveller • gb
8
Very pleased
Pros:

Very happy with room. Nice breakfast, with good range of items, both hot and cold

Cons:

Nothing springs to mind

2026-06-12 • via Nuitee
M
Mayra • couple • pt
9
Vivi o espetáculo dos fogos da final TT da janela do quarto no hotel.
Pros:

Localização e um excelente pequeno almoço

2026-06-08 • via Nuitee
M
mark • solo_traveller • gb
9
2026-06-06 • via Nuitee
L
Les • solo_traveller • gb
10
Very comfortable friendly hotel.
Pros:

The staff are exceptional, very friendly and always helpful. The room was large, toasty and very comfortable. Breakfast was plentiful, high quality as were the evening meals, and served with a smile. Free parking outside, up hillside road. Easy access to the prom and a short walk to Douglas centre. I would certainly stay again and recommend this hotel.

2026-04-30 • via Nuitee
R
Richard • solo_traveller • gb
8
Big room with a tremendous seaview for £50
2026-04-27 • via Nuitee
M
Mary Frisby • family_with_children • im
9
Comfortable affordable and great location
Pros:

Lovely cosy hotel with nice facilities....Room was lovely & spaceous comfortable beds and breakfast/dining area fabulous.....

Cons:

Nothing really everything was good

2026-04-27 • via Nuitee
A
Andrew • solo_traveller • gb
10
Excellent location and helpfull staff.
Pros:

Well furnished and good location.

2026-04-26 • via Nuitee