Palacio de las Rosas

Hotels
7.2 (59 reviews)
401 Calle Lic. Benito Juárez , Durango , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Dirty rooms
Poor value for money

Categories

Cleanliness
4.95
Multiple reviews pointed out filthy rooms and stained sheets.
Service
8.95
Service was generally described as friendly and the staff was praised.
Location
9.95
The location received consistent positive feedback across multiple reviews.
Room Quality
5.95
Comments indicated issues with the quality of beds and cleanliness standards.
Amenities
6.95
Amenities were referenced but found lacking, especially regarding cleanliness and comfort.
Value for Money
5.95
Many guests felt that the price did not match their experiences.
Food and Beverage
7.95
No specific comments made, but there was a mention of not trying breakfast.
Overall Experience
6.95
Many guests expressed dissatisfaction with their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:07

Property Description

Luxurious 4-Star Accommodation
Experience luxury at Palacio de las Rosas in Durango, just steps away from Durango Cathedral and Pancho Villa Museum. Enjoy the convenience of a 24-hour front desk and indulge in delicious meals at our on-site restaurant. Stay connected with complimentary high-speed WiFi throughout the property.

Convenient Location
Situated only 800 meters from Durango Cathedral and 1.1 km from Pancho Villa Museum, Palacio de las Rosas offers easy access to the city's top attractions. Additionally, the hotel is just a short 20 km drive from General Guadalupe Victoria International Airport.

Exceptional Service
At Palacio de las Rosas, we pride ourselves on providing exceptional service to ensure your stay is memorable. Our dedicated staff is committed to making your experience unforgettable.

Book now to experience luxury and convenience at Palacio de las Rosas.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.2
Based on 59 reviews
Cleanliness: 4.95
Service: 8.95
Location: 9.95
Room Quality: 5.95
Amenities: 6.95
Value for Money: 5.95
Food and Beverage: 7.95
Overall Experience: 6.95
C
colunga • couple • mx
9
2026-07-22 • via Nuitee
Y
Yael • solo_traveller • mx
8
2026-07-19 • via Nuitee
E
Elías Ruiz91 • solo_traveller • mx
9
Pros:

Es muy céntrico el hotel, las habitaciones son bonitas y comodas

Cons:

La señal del internet se perdía a ratos

2026-06-22 • via Nuitee
A
Alberto • couple • mx
10
2026-06-06 • via Nuitee
L
Leslie Pamela • solo_traveller • mx
1
Pros:

Creo que lo único bueno era la ubicación.

Cons:

Las instalaciones son muy antiguas, la limpieza deja mucho que desear, tenía un olor muy incómodo a parte de un olor encerrado.
La verdad no me pude quedar en el hotel por sus condiciones.

2026-05-30 • via Nuitee
M
Mayra • solo_traveller • mx
9
Estacionamiento
Pros:

La ubicacion

Cons:

El estacionamiento está lejos del hotel

2026-05-29 • via Nuitee
A
Ariadna • couple • mx
9
2026-05-16 • via Nuitee
C
cisneros ramos • solo_traveller • mx
7
2026-05-03 • via Nuitee
E
Eduardo • solo_traveller • mx
9
Pros:

Desayuno excelente, muy buena variedad de platillos y excelente servicio del personal

Cons:

La intermitencia del Wifi solamente

2026-04-27 • via Nuitee
K
KARLA LUCIA • extended_group • mx
8
Muy comoda!!
Pros:

Es un hotel muy bonito muy colonial, las habitaciones amplias, obviamente esta en el centro historio asi que como esta muy cerca de la plaza pues se escucha ruido de la musica por las fechas fue semana santa, A mi m encanto, precio justo, solo les diria que estaria padre pusieran unas mesitas con unas dos sillas afuera de las habitaciones. Pero muy bien!! muy recomendado.

Cons:

las escaleras , pero eso es tema mio, no me gustan mucho y habia escaleras pero todo bien

2026-04-09 • via Nuitee
C
Claudio • extended_group • mx
10
2026-04-09 • via Nuitee
V
Valentin • couple • us
2
Pros:

la verdad mucha luz y mucho ruido

2026-03-29 • via Nuitee
E
Erick • couple • mx
10
2026-03-24 • via Nuitee
A
Avila • couple • mx
8
Excelente para las estancias para viajeros
Pros:

En pleno centro histórico, a distancias muy cortas de los lugares que no pueden faltar visitar.

Cons:

El cuarto estaba sobre la avenida, dónde el ruido externo llegaba al cuarto. No sabíamos de esta información.

2026-03-22 • via Nuitee
F
Fabiola • couple • mx
6
necesaria
Pros:

La ubicacion

Cons:

No pude estacionar mi carro cuando llegue
No habia jabon ni de mano ni para shampoo
No habian toallas de mano
Hacia mucho frio y no habia colchas para la cama

2026-03-11 • via Nuitee
R
Ramon • solo_traveller • mx
4
Great location scenery wise; loud traffic 24/7 because of location, rooms need upgrading badly.
Pros:

Location.

Cons:

Price,
Too loud, location was great but couldn’t sleep or work or watch tv, way too much traffic driving by at all times of day and night.
Too bright, again because of location; street lights, balcony lights were on all night.
The main light switch didn’t work.
Hot water took literally 10 minutes to come.
No water pressure.
Bathroom really small, again no water pressure.
No elevator.

2026-03-09 • via Nuitee
C
Chacon • couple • mx
10
Pros:

Me encantó, habitaciones amplias, limpias, el personal muy amable..

2026-03-05 • via Nuitee
C
Clara • couple • us
8
2026-02-27 • via Nuitee
M
Magdalena • couple • mx
1
Cons:

Ni siquiera tuve oportunidad de llegar porque me cancelaron a último momento, echando la culpa a la app de booking

2026-02-11 • via Nuitee
A
Aleman • extended_group • us
8
Pros:

I liked that it was located close too many attractions many food places and alot to have fun and enjoy with family within walking distance.

Cons:

I didn't like that parking vehicle was a little far from the hotel and very loud cars passing thru.

2026-02-10 • via Nuitee