Nuevo Castillo Hotel

Hotels
7.1 (367 reviews)
Gutierrez 572 , Mendoza , ar

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Luggage storage
Safety deposit box
Tour desk
Shared lounge/TV area
Concierge service
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Inadequate breakfast options

Categories

Cleanliness
6.43
Several customers noted cleanliness issues, including bugs in rooms and poorly maintained facilities.
Service
8.9
The staff was frequently praised for their friendliness and helpfulness.
Location
9.44
Multiple reviews highlighted the hotel's excellent central location.
Room Quality
5.89
Many guests mentioned rooms being small and uncomfortable, with issues like non-functioning air conditioning.
Amenities
5.92
Amenities were considered basic, with minimal offerings in terms of toiletries and breakfast.
Value for Money
7.88
Value for money was viewed as acceptable given the location, despite other shortcomings.
Food and Beverage
4.93
Breakfast quality received consistent criticism for being inadequate and lacking variety.
Overall Experience
7.4
Overall, the experience varied greatly among guests, with notable highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:58

Property Description

Luxurious Rooms with Private Bathrooms

Experience comfort and tranquility at Nuevo Castillo Hotel, located just steps away from Independencia park and San Martin avenue. Each room is elegantly designed and equipped with a private bathroom, ensuring a relaxing stay for all guests.

Convenient Amenities

Enjoy the convenience of free Wi-Fi throughout the hotel, allowing you to stay connected during your visit to Mendoza. Additionally, take advantage of our room service to cater to all your needs during your stay.

Nearby Attractions

Explore the beauty of Mendoza with Nuevo Castillo Hotel as your home base. Located only 13 km from El Plumerillo airport and 200 km from Penitentes ski centre, our hotel offers easy access to key destinations for your convenience.

Book your stay at Nuevo Castillo Hotel now and indulge in a memorable experience in the heart of Mendoza.

Important information:

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.1
Based on 367 reviews
Cleanliness: 6.43
Service: 8.9
Location: 9.44
Room Quality: 5.89
Amenities: 5.92
Value for Money: 7.88
Food and Beverage: 4.93
Overall Experience: 7.4
V
Valdez mautino • extended_group • pe
9
Estancia corta pero muy cómoda
Pros:

Personal muy buena onda

Cons:

Todo bueno

2026-05-29 • via Nuitee
R
Rodriguez • couple • ar
3
2026-05-29 • via Nuitee
P
Pato • solo_traveller • ar
7
2026-05-28 • via Nuitee
F
Florencia • solo_traveller • ar
5
Cons:

Las habitaciones son muy precarias, el baño, el armario, etc etc. El inmueble esta descuidado en general, pero la ubicacion es buena.

2026-05-26 • via Nuitee
G
Gripp Fumian • solo_traveller • hk
4
Cons:

Apesar de bem localizado, quartos não muito bem cuidados, local do banho pequeno e desconfortável, chuveiro com água ou muito quente ( impossível de ficar em baixo da água) ou muito fria, não permitindo um ajuste moderado da temperatura.

2026-05-06 • via Nuitee
M
Manu • solo_traveller • ar
9
2026-05-03 • via Nuitee
S
Suarez • extended_group • ar
7
2026-05-03 • via Nuitee
S
Sviatlana • couple • by
7
Добра
Pros:

Прастое сціплае месца, падыходзіць, каб пераночыць 1-2 ночы. Усе было чыста, ложак зручны, у пакоі цепла і ціха. Сняданак - гарбата/кава, сок і па дзве булачкі на чалавека. Калі прынесці свае сыр і ветчыну, то падсілкавацца можна)

2026-04-26 • via Nuitee
I
Iris Marlene Herrera de Blanco • solo_traveller • ar
6
Miserable
Pros:

La ubicación de 10 puntos, y muy limpio todo

Cons:

El desayuno (un pan con una medialuna con un café y un jugo literal nada más) por persona. NO una mantequilla pequeña o una mini mermelada. Nada que untar
Para mí si dice desayuno pues debe ser un desayuno

2026-04-26 • via Nuitee
F
Fatima • couple • pe
10
RECOMENDADO!!!!! BUENA ATENCIÓN Y CÉNTRICO
Pros:

La amabilidad y atención..la ubicación centrica

Cons:

nada, todo bien... calidad precio acorde

2026-04-25 • via Nuitee
M
matias • solo_traveller • cl
9
2026-04-24 • via Nuitee
N
Nestor • solo_traveller • ar
7
2026-04-23 • via Nuitee
M
Mancilla Lagos • solo_traveller • cl
6
Algunas cosas por mejorar
Pros:

Ubicación y atención del personal, atención amable siempre dispuestos a ayudar.

Cons:

Baño con ducha en mal estado. Desayuno no se específica que es "básico", es pan solo sin mantequilla ni nada. Café y leche bien y u a medialuna rica. Pero faltaba algo para ponerle al pan,dulce de leche, mermelada, etc

2026-04-20 • via Nuitee
C
Chisari • couple • ar
8
2026-04-20 • via Nuitee
R
Rocio • couple • ar
10
2026-04-20 • via Nuitee
S
Sofia Guizzardi • solo_traveller • ar
7
Económico
Pros:

La ubicación. Para pasar la noche está bien

Cons:

Amoblamiento y pintura muy antiguos. No se podían cerrar bien las ventanas y se escuchaba mucho el ruido de los autos en la calle. Se escuchaba mucho el ruido de las habitaciones cercanas. La ropa de cama estaba rota.

2026-04-13 • via Nuitee
M
Marek • solo_traveller • pl
10
Pros:

Wszystko super. Doskonała lokalizacja. Bardzo miła obsługa.

2026-04-13 • via Nuitee
A
Artahan • couple • uy
5
Pros:

Buena atencion del personal

Cons:

Hay que mejorar mucho el desayuno

2026-04-13 • via Nuitee
D
Drabbé • solo_traveller • be
8
2026-04-12 • via Nuitee
L
luisebernardi • solo_traveller • ar
6
2026-04-11 • via Nuitee