Alpin Garden Luxury Maison & SPA - Adults Retreat

Hotels
9.1 (118 reviews)
Via J. Skasa 68 , Ortisei , IT

listing image 1
Show all photos
Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Cleanliness
Cons:
High prices
Limited dinner menu

Categories

Cleanliness
9.34
The hotel was spotless and beautifully maintained.
Service
9.81
The staff was incredibly friendly and attentive, making guests feel at home.
Location
9.35
Great location close to town, yet offers a peaceful retreat.
Room Quality
8.8
Rooms were great, but furniture was noted to be old.
Amenities
8.83
The spa was enjoyable but not mentioned in negative context.
Value for Money
8.29
Some reviews suggested high prices without corresponding value.
Food and Beverage
8.84
Breakfast and dinner had high quality but some dishes were hit or miss.
Overall Experience
9.51
Overall, an exceptional stay with personal attention to guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:47

Property Description

Panoramic Mountain Views and Luxurious Wellness Centre
Alpin Garden boasts stunning mountain views and a top-notch wellness centre with hot tubs, saunas, and Turkish baths.

Lush Surroundings and Outdoor Amenities
Surrounded by greenery, the resort offers a garden hot tub, a heated outdoor pool, and easy access to a gym and tennis courts for active guests.

Spacious Rooms with Modern Amenities
The rooms at Alpin Garden are generously sized, each featuring a patio or balcony, CD player, and LCD TV for ultimate comfort.

Experience serenity and luxury at Alpin Garden - book your stay now to indulge in Italian cuisine and rejuvenating wellness treatments.

Important information:

Please note that in case of early departure you will be charged for the full amount of your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 118 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.51
S
shiran • couple • il
9
2026-10-09 • via Nuitee
T
Turki • couple • sa
7
2026-10-08 • via Nuitee
H
Hari • couple • il
8
נהנינו מהשהיה למרות שלא קיבלנו שרות של 5 כוכבים
Pros:

עיצוב פנימי וחיצוני מרשים.

Cons:

לדעתי הדרוג 5 כוכבים גדול מידי ביחס לכלל השירותים שהוא מספק

2026-10-07 • via Nuitee
L
Lauren • couple • us
9
Beautiful property and wonderful breakfast and staff
Pros:

Loved the facilities, the breakfast and the staff

Cons:

No air conditioning and it is a 15 minute walk into town. The free shuttle is great but only runs until 5:00 pm

2026-09-19 • via Nuitee
D
Darya • couple • au
3
Below expectations. Dissapointed :(
Pros:

Unfortunately the hotel was below expectations. Doesnt reach 5 stars luxury hotel in my understanding. Towels and robes are so overused, its disgusting to touch it. The sink was liking. The shower was broken. Photos are attached. After complaint not even tiny compensation was offered. For almost 900 EUR per night? Not worth it. Not even 1 bottle of water for free in the room…never happened to me in 5 stars hotel. The spa, location and staff are very good.

2026-09-14 • via Nuitee
M
Maxime • solo_traveller • gb
10
2026-09-13 • via Nuitee
M
mstoli • couple • us
10
Pros:

Loved the decor.

Staff was professional and attentive and friendly.

Cons:

I would suggest that the free shuttle (driver was amazing) run to 6:00/7:00pm. Just a bit longer to allow hikers, bikers, shoppers to stay in town a bit longer without the long walk back.

2026-09-12 • via Nuitee
L
Laura • couple • us
8
2026-09-12 • via Nuitee
S
Simon • couple • se
8
Amazing staff and location. Minus for the spa and dinner
Pros:

Very nice location, nice room and kind staff. They also upgraded our room which was lovely. The breakfast experience was 10/10

Cons:

The saunas were only available at 14:30 and didnt live up to the expectations. Also the dinner was not what you would expect from a 5 star hotel.

2026-09-09 • via Nuitee
D
Dudu • solo_traveller • il
10
Pros:

מלון מאוד נעים ונקי ממש כיף

Cons:

שום דבר

2026-09-05 • via Nuitee
S
Saverio • couple • it
10
Tutto perfetto!
Pros:

Tutto perfetto.
Hotel bello e molto curato.
Staff eccellente.

2026-08-26 • via Nuitee
H
Hanna • couple • cz
9
2026-08-26 • via Nuitee
Q
Qiong • couple • cn
8
好。
Pros:

早餐太棒了。

Cons:

夏天房间西晒。

2026-08-20 • via Nuitee
L
LIDIJA • couple • hr
10
2026-08-12 • via Nuitee
A
Aleksandr Ten • solo_traveller • il
7
Pros:

Хороший отель, всё чисто, красиво, недалеко от канатной дороги. Очень хорошие и красивые завтраки. Хороший спа

Cons:

В номерах нет кондиционера, поэтому летом жарко. Спать приходится в открытыми окнами, а отель находится у дороги, поэтому очень шумно от дороги, спать невозможно

2026-08-08 • via Nuitee
L
Lpw1975 • Couples
6
Not a 5 star hotel
Pros:

This hotel was a good base, walking distance into town about 15/20 mins, downhill so bear in mind up hill on your way back.
The hotel is very clean & our room was spacious. But we were very shocked to find there was no aircon or ceiling fan! The rm was so so hot…. We called reception to be told to open a window to let fresh air in… we just could not sleep with the heat we complained & was eventually given a fan.
There was no other pillows so only super soft ones which were bad for our necks. 5 star would normally have other choices.
WiFi hardly ever worked it was terrible.
The cleaners were very good & polite.
The groundskeeper was lovely
The breakfast was nice but staff definitely need more training….
Sadly some breakfast staff were rude & talked about you in front of you… especially the older women who made me feel very uncomfortable & blatantly pulled faces & talked to staff about us.
The evening meal wasn’t the best
We loved our stay in this area but the hotel was very expensive for what it is & wouldn’t stay again.

2026-08-01 • via Tripadvisor
N
Navigator758544 • Family
2
Overrated and uncomfortable with nasty management. Avoid this overpriced bug trap at all costs!
Pros:

Horrible!! No Air Conditioning, just "open the windows" on 85 degree days which consisted of a 2-inch gap at the top of 2 windows (no breeze); and/or to open the door in the main room which let in a parade of cockroaches, beetles mosquitoes, flies etc. Gross!! On the second night finally got one tiny fan but our daughter never got one in her room. Refrigerator almost caught fire and had to be replaced 3 times and never worked. The wifi is terrible and could not do any video calls at all. For $800 a night you expect and deserve more and management made no accommodation or offer or even apology. I never write reviews but this was horrible. Run away!!

2026-07-30 • via Tripadvisor
K
kobi • solo_traveller • il
10
Pros:

מלון מושלם מכל הבחינות - ניקיון, אוכל, שירות, אווירה ומיקום.
צוות מאוד אדיב ומקצועי עם תודעת שירות גבוהה.
קיבלנו הסבר מפורט על המסלולים שניתן לעשות באזור.

Cons:

אהבנו הכל

2026-07-24 • via Nuitee
D
Dalila • couple • it
10
2026-07-21 • via Nuitee
L
laurennm2026 • Couples • New York City, New York
10
Amazing hotel experience in the Dolomites
Pros:

We loved this hotel! The decor was gorgeous and our room was huge, with a great view of the mountains. Service was great, everyone from the front desk to the bartender to the dining staff were very friendly and helpful. Loved the outdoor pool, as well as the indoor pool and the saunas. The hotel had live music, which was great. It was about a 20 minute walk from here to downtown Ortisei, which was slightly long coming back uphill, but it was actually really nice being away from the tourist crowds. There is also a bus you can take. We stayed for four nights and I wish it had been longer! Warning for other Americans- you have to be naked in the sauna, which honestly isn't my favorite, but this is pretty common in Germany and this is a German area of Italy.

2026-07-16 • via Tripadvisor