Hotel Norling SK Groups Kanchenjunga View,Pelling

Hotels
6.4 (30 reviews)
Pelling-Rimbi Road Pelling, Sikkim , Pelling , in

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Cons:
Dirty room
Unclean linens and bedding
Flush and faucet not working
Very poor breakfast (raw paratha, bad vegetables)
Unprofessional / rude staff
Poor hygiene/handling of food

Categories

Cleanliness
3.8
Guest reports dirty room, unclean linens and bedding; clear cleanliness issues cited.
Service
7
Guest reports rude, unprofessional staff behavior and inexperienced personnel; other aspects of service are assumed average, giving a mixed (below-target) score.
Location
10
Standard quality for this hotel tier
Room Quality
5
Problems with bedding, linens and fixtures (flush) indicate below-standard room condition.
Amenities
6.2
Flush and faucet (healthfocet) reported not working; amenities functionality is inconsistent.
Value for Money
10
Standard quality for this hotel tier
Food and Beverage
3.2
Breakfast quality reported as very poor (raw paratha, poor potato veg) and unhygienic handling of bread/butter.
Overall Experience
6
Headline states 'Very bad stay' with multiple issues across cleanliness, food and staff; overall experience rated as below average reflecting these complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-21 07:29

Property Description

Luxurious Accommodation
Hotel Norling SK Groups in Pelling offers a luxurious 4-star stay with a shared lounge, terrace, and a restaurant. Enjoy the convenience of free private parking and car hire services for exploring the area.

Scenic Views and Entertainment
Indulge in rooms with private bathrooms, some featuring balconies and mountain views. Unwind with a game of table tennis or darts at the hotel, adding excitement to your stay.

Multilingual Support and Convenience
Benefit from a multilingual staff fluent in Bengali, English, and Hindi at the reception, ensuring seamless assistance throughout your visit.

Ready to experience luxury and comfort at Hotel Norling SK Groups? Book your stay now and create unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

6.4
Based on 30 reviews
Cleanliness: 3.8
Service: 7
Location: 10
Room Quality: 5
Amenities: 6.2
Value for Money: 10
Food and Beverage: 3.2
Overall Experience: 6
R
Roman solo_traveller fr
7
Pros:

Hôtel bien situé en plein centre de Pelling. Personnel attentif, serviable et à l’écoute. Les équipements sont un peu vieillissants, mais l’établissement reste tout à fait adapté pour un séjour court de 1 à 2 jours.

Cons:

RAS

2026-05-26 via Nuitee
Y
Yadava couple in
1
Very bad stay
Pros:

Dirty room, linen, bedings, flush and healthfocet not working properly,
Very bad breakfast potato veg and raw paratha, bread butter picked returned from my hand
Managed by unprofessional new boys
Rude behavior of staff

Cons:

Nothing

2026-05-12 via Nuitee
S
Shailesh family with young children in
1
Bad
Pros:

Bad

2025-05-27 via Nuitee
P
Pulakesh family with young children in
9
Superb
2025-04-19 via Nuitee
C
Christian solo traveller de
5
too expensive and unpredictable staff
Pros:

Nice view and room. Tea cooker and heater available (ask and insist in it)

Cons:

Very strange personal who actually locked me the 2nd day inside. I couldn't get nor make a breakfast at 8:30 am!
Also the owner obviously saved fuel and therefore the genset didn't work and there was no electricity for long time.
For both I had to call several times to owner and staff.

2025-02-25 via Nuitee
T
Tushar family with young children in
5
Passable
2024-12-03 via Nuitee
T
Tarique family with young children ca
1
Worst experience ever. I would think twice now before I use booking.com recommendation for my stays.
Pros:

I didn’t like anything about the property. This was the worst experience I ever had. The rooms were untidy and there were cobwebs behind the headrest which was not safe at all for kids. I would never advise or recommend this property to anyone.

Cons:

The facility, cleanliness and the staff. Very poor service, pathetic rooms and worst washrooms ever.

2024-05-23 via Nuitee
A
Animesh group in
2
Very poor
2024-05-22 via Nuitee
S
Soumitro family with young children in
9
Superb
Pros:

Excellent family room. Spacious and a breathtaking view

Cons:

Breakfast arrangement need improvement

2024-05-19 via Nuitee
L
Lakshmi young couple in
8
Very good
Pros:

The staff were very helpful. Their Manager was always available on call and catered to all our needs. We stayed in a family room and the room was very spacious. After staying in few other hotels in sikkim, we found this hotel a welcome relief.

Cons:

BF could have been better. Not sure why hotels in sikkim do not have a shower cubicles. Because of that the floor is always wet.

2024-05-19 via Nuitee
A
Ashok family with young children bd
1
Very disappointing
Pros:

Not liked anything

Cons:

Old building, old Furniture, not properly insulated, closes gate at 9.30 pm, non availability of dinner facility, very poor service, poor quality bathroom accessories

2024-04-12 via Nuitee
A
Anjum young couple bd
7
Good
2023-10-18 via Nuitee
P
P.k family with young children in
10
Exceptional
2023-06-12 via Nuitee
S
Sujit young couple ae
7
expectation vs reality : unfortunately by all means it's far from being 4* property
Pros:

location & view from room / balcony - wonderful
huge room size
what more is required in "pelling" for couple of nights
staffs were all very nice

Cons:

food / dinner in general was very spicy
though good standard break fast was available
management should try improve cleanliness of rooms & dinning area

2023-06-03 via Nuitee
V
Vallari group in
5
Passable
2023-05-26 via Nuitee
R
Risabh family with young children in
6
Passable
Pros:

Location
View from room

Cons:

Service
Cleanliness

2023-05-18 via Nuitee
K
Kujur young couple in
8
Very good
2023-04-15 via Nuitee
A
Anonymous young couple in
7
Good
2023-02-21 via Nuitee
K
Kamal young couple in
10
AMAZING
Pros:

Amazing Staff, beautiful room , very specious & well furnished. Behavior of staff is so good . Food quality is very good & Testy . Best place to stay in Pelling

2023-01-28 via Nuitee
B
Bagui family with young children in
10
Exceptional
2023-01-27 via Nuitee