Forest Hills Hotel Ciwidey

Hotels
9.6 (52 reviews)
Jalan Raya Soreang-Ciwidey Jalan Raya Soreang-Ciwidey Km 23 , Soreang , id

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good food
Clean and comfortable rooms
Excellent service
Cons:
Unfriendly staff noted in one review
Noise from construction work

Categories

Cleanliness
9.49
The rooms were clean and comfortable, with complete facilities.
Service
9.99
Staff were friendly, attentive, and always ready to help; excellent service was highlighted multiple times.
Location
9.5
The location is strategic, close to the city center and public transportation.
Room Quality
9.45
The rooms were described as cute, clean, and cozy.
Amenities
9.98
Great facilities including a swimming pool, karaoke room, and yoga classes offered.
Value for Money
8.94
Prices were considered high, but the service and experience justified them.
Food and Beverage
9.49
Food was rated as very good, with a variety of options available.
Overall Experience
9.99
Strongly positive experiences noted across various reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:31

Property Description

Luxurious Accommodation

Forest Hills Hotel in Soreang, just 24 km from Bandung Train Station, offers a 4-star experience with an outdoor pool, fitness center, and on-site dining. The property boasts a sauna, karaoke, and a kids' club for entertainment.

Modern Amenities

Each air-conditioned room is well-equipped with a desk, kettle, fridge, and flat-screen TV. Guests can enjoy the convenience of a safety deposit box, minibar, and a private bathroom with complimentary toiletries. Bed linen and towels are provided for a comfortable stay.

Family-Friendly Environment

With a children's playground on-site, Forest Hills Hotel is perfect for families. Explore nearby attractions like Kawah Putih Crater and Braga City Walk, both just 24 km away.

Ready to experience luxury and comfort at Forest Hills Hotel? Book your stay now!

Important information:

Main pool will be closed for renovation from March 12th to March 25th , 2024 and will reopen on March 26th, 2024. Children's pool & jacuzzi are still open.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM

Location

Guest Reviews

9.6
Based on 52 reviews
Cleanliness: 9.49
Service: 9.99
Location: 9.5
Room Quality: 9.45
Amenities: 9.98
Value for Money: 8.94
Food and Beverage: 9.49
Overall Experience: 9.99
5
564jesslynj Family
10
Best Forest Hills Hotel Ciwidey
Pros:

Best hotel in ciwidey under 1 million IDR, plus they have cafe with nice view. Very great service & hospitality! Thanks to staff Felin & Rasyid for being so helpful. Def will come back again. Super recommended⭐️

2026-05-31 via Tripadvisor
I
Intan Farhana family_with_children my
10
Pros:

I really loved the hotel view—it was absolutely beautiful! The bed was very comfortable, making my stay even more relaxing. There was a wide variety of delicious food available for breakfast, and everything tasted great.

The staff were extremely friendly, welcoming, and helpful throughout my stay. I was also impressed by the many activities provided for kids, making it a great choice for families. Another nice feature was the smart TV in the room, which allowed guests to watch Netflix using their own account.

Overall, I had a wonderful experience and would definitely recommend this hotel.

2026-05-31 via Nuitee
O
osmanpauzan solo_traveller sg
9
Cons:

The toilet flooring slippery.

2026-05-31 via Nuitee
J
Jaber solo_traveller sa
4
Disappointed Stay
Pros:

Room.

Cons:

- Unfortunately, swimming pool is always dirty. Many leavs on surface of water and insects.

- Breakfast was not clean that much and so many flies around the food.

2026-05-30 via Nuitee
S
sonysonjayaa Family
10
The Best View Hotel
Pros:

Amazing Relaxing atmosphere hotel...
Very happy...
Thank you Mr. Andre Hafiz and team for your hospitality and compliments...
See you again...

2026-05-28 via Tripadvisor
M
Marco solo_traveller nl
10
2026-05-15 via Nuitee
I
inaamm2026 Family
6
Not Bad,
Pros:

This is my first time staying at this hotel. The view is absolutely beautiful, and the room is quite comfortable.
As for the female check-in staff, please teach her to be more friendly and polite; she spoke in a rushed, impatient manner even though I was the only one checking in at the time… I requested a room on a higher floor, but was given a room below the restaurant, which was very noisy with the sound of chairs and tables scraping…
I checked in around 4–5 PM. Between 9–10 PM, I asked for a refill of mineral water (since there was a note stating free refills of 4 small bottles per day per room). When I asked for a refill, the check-in staff said, “I’ll give you 2 bottles first, ma’am, because you just checked in!!!” WTF! This is my right—1 room plus an extra bed—so I’m entitled to drink! Honestly, the staff made me feel uncomfortable! Please train them to be more friendly and polite because this is a service industry.
As for breakfast at 200,000 IDR per person, I think it’s not worth it given the limited menu and lack of flavor… I hope the hotel’s service improves because it’s a shame—the view and location are great, but the staff is lacking. Thanks

2026-05-02 via Tripadvisor
E
ernie490 Family
10
Best hotel in ciwidey
Pros:

Room vey clean. And all staff especially Rona very helpfull

2026-05-02 via Tripadvisor
R
rahmahp2026 Family
10
awesome
Pros:

awesome, very beautiful and comfortable

2026-04-26 via Tripadvisor
1
109ratuc Couples
10
A Beautiful Hotel with a Stunning Bridge View”
Pros:

Big thanks to Mba Vika, Mba Vania, and Mba Felisa from the Room Division Team ✨
Your warm hospitality, kindness, and excellent service truly made our stay special.
Really appreciate all the little details and care—keep shining! 💫🙏

2026-04-26 via Tripadvisor
F
fernandoburgosainz Family Tegucigalpa, Francisco Morazan Department
2
No sleep in an otherwise ok hotel
Pros:

The hotel is nice but be prepared for an extremely noisy room if you stay in the first floor, it is basically like sleeping on the road. If you are lucky and go to a lower room you will still here a 30 minute extremely loud prayer at 4 am and the curtains don't close well so be prepared to not really sleep. Also the food is below par but nothing too bad.

2026-04-25 via Tripadvisor
J
Johannes couple de
10
Zwei entspannte Tage in wunderbarer Landschaft
Pros:

Komfortable Ausstattung der Zimmer mit wunderbarem Blick, schöner Pool, überaus freundliches Personal. Wir hatten Gelegenheit, am Iftar teilzunehmen, super Buffet!

2026-03-08 via Nuitee
H
henryjY348SG Family
10
Exceptional hotel
Pros:

Everything about this hotel is very good. The service, food, ambience, and everything is exceptional. The view is amazing, the best in ciwidey. The restaurant staff especially ghifary and syahrul is also very nice. I definetely will come back.

2026-01-11 via Tripadvisor
D
debiek2015 Family Bandung, West Java, Java
10
Amazing experience stay at Forest Hills Ciwidey
Pros:

We had a wonderful family staycation at Forest Hills Ciwidey, and everything exceeded our expectations. The location is very convenient, not far from the toll gate, making the trip smooth and hassle-free.

From check-in to check-out, the service was truly phenomenal. Special shout-out to Mba Vika for her warm hospitality and excellent assistance throughout our stay. She made us feel very welcome.

The room was spacious, comfortable, and offered a breathtaking view of lush green scenery—perfect for relaxing and enjoying nature. Breakfast was varied and delicious, with plenty of options for both adults and kids.

What made our stay even more special were the many free activities available, such as Yoga, Pizza making, Rabbit feeding, Cupcake decorating and many more.

The facilities are also top-notch. They have a swimming pool with a warm jacuzzi, as well as a sauna and gym, which completed the relaxing experience.

Tip: Try to arrive before 5 PM so you can enjoy the complimentary afternoon tea from 3–5 PM. It’s a lovely bonus!

2026-01-11 via Tripadvisor
C
cocky sinurat couple id
6
Pros:

Kids friendly

Cons:

Unfriendly staff not helfpul
Hotes is ordinary but expensive

2025-11-10 via Nuitee
3
327enin Family
10
Recommend hotel at Ciwidey Area
Pros:

First time visit at Forrest Hills, and it was beyond satisfactory. Eeveryone was very helpful and sweet. The Room was cute, clean, ans spotless. The Food was Good!!! Great service by Mas Gilvary and mbak Alma… Will definitely come again for my next Visit. ⭐️⭐️⭐️⭐️⭐️

2025-09-27 via Tripadvisor
A
anggau2018 Family
10
Excelent Forest Hill
Pros:

⭐ “Great stay! Excellent service with tasty meal, My stay at this hotel was excellent. The room was clean and comfortable, with complete facilities. The staff were friendly, attentive, and always ready to help. The location is also very strategic, close to the city center and public transportation. Highly recommended for both business , leisure trips and Family ❤️❤️

2025-09-27 via Tripadvisor
L
Laurence family_with_children fr
8
Hôtel offrant un cadre ressourçant.
Pros:

Nous avons passé 2 jours très agréables. La vue et le cadre sont sublimes, le personnel aimable, et la chambre très confortable.
Un hôtel ressourçant par sa piscine et sa vue. Son emplacement permet un accès rapide à la vallée de Ciwidey.

Cons:

L’insonorisation de la chambre n’est pas à la hauteur de l’établissement.

2025-08-28 via Nuitee
K
Kim extended_group nl
10
2025-08-07 via Nuitee
G
gabrieltV6854UZ Family
10
Pros:

We had a truly satisfying experience at Forrest Hills Hotel Ciwidey. The hotel offered excellent service and great facilities including clean and comfortable rooms, a karaoke room, a swimming pool, a well-equipped gym, a variety of breakfast options, and a relaxing afternoon tea session.

What made our stay extra special was the support from the hotel staff in helping us celebrate our child's birthday. Special thanks to Vika and Vania for the beautiful mirror art and thoughtful room decoration — it really made the moment unforgettable.

Highly recommended for both family getaways and special occasions!

2025-07-25 via Tripadvisor