Eastgate Hotel, BW Signature Collection

Hotels
•
Best Western
8.6 (2097 reviews)
14632 SE Eastgate Way, Bellevue, Washington, 98007 , Bellevue , US
1-425-9579100

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Facilities

Free breakfast
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
ATM/banking
Television in common areas
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Clean rooms
Helpful staff
Cons:
Poor check-in process
Dirty chair in room
Mediocre breakfast

Categories

Cleanliness
8.2
Generally clean, but some issues noted, such as a dirty chair and poor breakfast area upkeep.
Service
8.9
Service generally positive, though check-in process was poor due to staff shortages.
Location
9.2
Great location close to Seattle and freeway, convenient for travelers.
Room Quality
8.7
Rooms are clean, spacious, and comfortable, with a nice atmosphere.
Amenities
8.7
Good amenities, though some limitations in the breakfast selection and gym services.
Value for Money
8.7
Offers good value for the price paid, generally a good stay.
Food and Beverage
7.7
Breakfast had issues such as watery oatmeal and food not kept warm.
Overall Experience
8.7
Overall positive experience despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:03

Property Description

Welcome to the Eastgate Hotel, BW Signature Collection, where comfort meets convenience in the heart of Bellevue!

Recreational Facilities
Stay active in our 24-hour fitness center or unwind in our welcoming common areas. Whatever your mood, we have the perfect space for you to recharge!

Comfortable Accommodations
Our 145 stylish, air-conditioned rooms come equipped with microwaves, flat-screen TVs, and complimentary Wi-Fi to complement your stay, ensuring a seamless experience whether you’re here for business or leisure.

Delicious Complimentary Breakfast
Start your day with a complimentary full breakfast served fresh on weekdays and weekends, giving you the perfect fuel for a day of exploration or meetings in Seattle.

Don’t miss the opportunity to enjoy a delightful stay; book your room today!

Important information:

  • Children stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8.6
Based on 2097 reviews
Cleanliness: 8.2
Service: 8.9
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
H
Helen • family_with_children • us
3
High ratings are very deceptive for such a low quality place.
Pros:

Staff was nice.

Cons:

Room felt unclean like the carpets need a good deep clean, furniture was sticky, chair’s upholstery was peeling. Breakfast was the worst I have ever experienced. Needs serious upgrading…OJ was watered down, eggs were watery, very untidy and poor setup of breakfast items.

2026-07-24 • via Nuitee
S
Sharon • solo_traveller • us
8
Pros:

Good location. 1 block to catch a bus to Lumen Or T Mobile fields

Nice breakfast, comfortable bed and quiet air conditioning.

Cons:

They had problems with housekeeping. When we initially arrived around 11:30 room wasn't ready, which was no problem as we were early. Edna gave us a parking pass and good directions on bus/light rail. When we arrived 8:30 that evening room still wasn't ready, housekeeping mix ups. Waited about 20 mins and then got in. Edna was working on crediting back some or all of our room, so they made it right, thanks to her!
Almost forgot, broken lamp, with tape on it and big carpet stains. That room could use an update!

2026-07-24 • via Nuitee
B
Barney • solo_traveller • us
10
Awesome
Pros:

Food is fine and coffee is really great

Cons:

Bed is just too soft

2026-07-24 • via Nuitee
S
Stephen • couple • us
9
We would stay there in the future
Pros:

Great breakfast!

2026-07-22 • via Nuitee
K
Kayembe • family_with_children • be
8
Pros:

Chambres spacieuses et propres.
Présence d'une salle de sport.

Cons:

Le petit déjeûner pourrait être amélioré. Lorsqu'on arrive, parfois il n ' y a plus beaucoup de choix alimentaires.
Recommandations : mettre plus de fruits au pétit déjeûner pour contenter tous les clients

2026-07-22 • via Nuitee
A
Angel • solo_traveller • gt
10
Pros:

Ubicacion y calidad

2026-07-21 • via Nuitee
S
Simone • family_with_children • au
4
Very disappointed.
Cons:

After our room wasn't touched on our first full day I went down to reception to advise housekeeping wasn't attended to and the beds were still not made and no replacement towels provided. The response I received was "did you request this". I was staggered we needed to request this and once I advised I hadn't been informed, they advised this is what i need to do or the room doesn't get touched.
I then requested for our room to be attended to each day and they advised "certainly"- but two days later (and our last full day), this again didn't happen.
What did our accomodation fee cover as it was certainly expensive.

2026-07-20 • via Nuitee
W
Wendell • family_with_children • us
8
2026-07-18 • via Nuitee
M
Michael • couple • dk
8
Pros:

Placering +store værelser

2026-07-16 • via Nuitee
A
Arthur • solo_traveller • us
7
Thank you, I'd stay again.
Cons:

parking a little tight

2026-07-13 • via Nuitee
M
marnix • solo_traveller • be
8
2026-07-13 • via Nuitee
R
Raven • family_with_children • us
10
2026-07-12 • via Nuitee
R
Robert • solo_traveller • us
6
Booking.com payment was declined 4 times. I was was forced to fay again. So, I need arefund from you
2026-07-12 • via Nuitee
S
Shankar • family_with_children • us
5
2026-07-10 • via Nuitee
D
Debbie • couple • us
10
2026-07-10 • via Nuitee
N
Nicole • family_with_children • us
10
I had a delightful stay
Pros:

Breakfast Bed

Cons:

The shower but it was ok I like it

2026-07-10 • via Nuitee
K
Krunal • family_with_children • au
8
Overall value for money
Pros:

Good location and breakfast facility was really nice.

Cons:

The carpet floor could be better and in fact it’s due to be replaced.

2026-07-09 • via Nuitee
J
Jose • couple • il
10
2026-07-09 • via Nuitee
T
Tanya • solo_traveller • us
9
2026-07-08 • via Nuitee
E
Egide • couple • us
10
2026-07-08 • via Nuitee