Hotel Bergkristall

Hotels
8.5 (3049 reviews)
Pflersch 88 , Brennero , it

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful location
Friendly staff
Spacious and clean rooms
Cons:
Cleanliness issues
Poor breakfast quality
Lack of amenities like fridges in rooms

Categories

Cleanliness
7.83
Mixed reviews about cleanliness; some mention issues needing improvement.
Service
9.3
Generally described as friendly and professional, though some instances of poor support reported.
Location
9.34
Excellent location near ski areas and hiking opportunities as highlighted by multiple reviews.
Room Quality
8.29
Rooms reported to be clean and spacious, though some are small and have issues with noise.
Amenities
8.82
Standard amenities provided; however, some rooms lack essential items like fridges.
Value for Money
7.78
Perceived as needing improvements; some complain about the quality of food for the price.
Food and Beverage
7.83
Breakfast offerings criticized for lack of variety and quality, impacting the overall experience.
Overall Experience
8.8
Overall positive experience with substantial enjoyment in terms of location and services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:54

Property Description

Mountain-side Location
Located at 1140 metres on the Ladurns' slopes, Hotel Bergkristall offers a picturesque setting for your stay. Enjoy the convenience of ski-in ski-out access and breathtaking mountain views from your balcony.

Delicious Dining Options
Indulge in a variety of culinary delights at the hotel's pizzeria restaurant and buffet breakfast. From regional specialties to freshly baked pizzas, there's something to satisfy every craving during your stay.

Relaxation and Recreation
Unwind and recharge in the sauna, garden playground, or relaxation area with sun loungers. Whether you're seeking adventure on the slopes or tranquility in nature, Hotel Bergkristall provides the perfect balance for your holiday.

To experience the beauty and comfort of Hotel Bergkristall, book your stay now and create unforgettable memories in the heart of the mountains.

Important information:

Please note the bar is open from 08:00 to 01:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.5
Based on 3049 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 7.78
Food and Beverage: 7.83
Overall Experience: 8.8
A
Alessandro • extended_group • it
8
2026-08-08 • via Nuitee
A
Amelia • couple • it
7
2026-08-08 • via Nuitee
A
A • family_with_children • nl
8
Prachtig uitzicht superfijn bed.
Pros:

Uitzicht, locatie.

Cons:

Ontbijt had beter gekund.

2026-08-07 • via Nuitee
L
Lorenzo • extended_group • it
10
Ottima posizione e ristorante ottimo
Pros:

Posizione e cibo ottimo di qualità

Cons:

Chiusura ristorante presto

2026-08-07 • via Nuitee
E
Enrico • extended_group • it
7
Se dovessi tornare probabilmente proverei un altro hotel
Pros:

Mi è piaciuta la posizione.

Cons:

La colazione e la cena non mi sono piaciute. A colazione non c'era la frutta, il caffè ed il pane erano molto cattivi. Altre cose a colazione non ho provato, quindi non saprei dire. Inoltre a cena bisognava per forza prendere il dolce. C''era l'opzione della frutta ma al momento non avevano nulla. Un'altra cosa triste è che a cena ti portavano l'acqua dal rubinetto e te la facevano pagare 3.5€.

2026-08-07 • via Nuitee
J
Janine • family_with_children • de
7
family friendly place to stay for one night
Pros:

family friendly: playground outside and also in the little park nearby and an indoor kids room keeps the kids entertained.
The location near the Brenner is great for a layover

Cons:

there is not much to do for the parents, there is no fitness room / gym

2026-08-07 • via Nuitee
C
Charlotte • family_with_children • de
8
2026-08-06 • via Nuitee
B
Bernd • couple • de
6
Cons:

Sehr laut, durch die Gäste mit nur einer Übernachtung.

2026-08-06 • via Nuitee
P
Post • couple • nl
7
2026-08-06 • via Nuitee
I
Iva • family_with_children • cz
8
2026-08-06 • via Nuitee
G
Gabriele • extended_group • it
8
soddisfatto
Pros:

Posizione buona perché comoda alla ovovia e alla fermata del bus per muoversi gratuitamente con la sudtirol card. ci sono anche tanti percorsi che partono già da vicino l'hotel. in più vista stupenda e comfort delle camere.

Cons:

per quanto riguarda la cena la scelta compresa nella mezza pensione è piuttosto limitata e ahimè devo ammettere che la qualità non è all'altezza di ciò che mi aspettavo. la colazione invece ottima, molto fornita e varia.

2026-08-06 • via Nuitee
A
alberto • extended_group • it
9
2026-08-05 • via Nuitee
S
silvia • couple • it
8
Pros:

Ci siamo trovati molto bene.
La camera era spaziosa, il cibo buono ed il personale molto gentile.

Cons:

Suggerirei di installare un condizionatore nella saletta pranzo riservata agli ospiti con cani.

2026-08-05 • via Nuitee
N
Nicole • solo_traveller • nl
7
2026-08-04 • via Nuitee
K
Kabata • couple • pl
8
Bardzo udany pobyt! Polecam!
Pros:

Lokalizacja hotelu jest wyjątkowa. Przepiękny widok, duży parking i bliskość dużego miasta. Personel, szczególnie ten na śniadaniu był bardzo miły o serdeczny a przy tym nienachalny.

Cons:

Gdybym miała znaleźć punkty, których brakowało to:
- na balkonie przydałby się jakikolwiek stolik
- plac zabaw, szczególnie huśtawka jest bardzo głośna przez co ciężko siedzieć na balkonie i delektować się widokiem.
Ale to wszystko szczegóły w porównaniu do wielu plusów.

2026-08-04 • via Nuitee
S
Světlana • solo_traveller • cz
10
2026-08-04 • via Nuitee
V
Vilma • couple • it
9
2026-08-04 • via Nuitee
Z
ZOLTÁN • extended_group • hu
9
teljesen megfelelő
2026-08-04 • via Nuitee
V
Viktória • extended_group • hu
9
2026-08-04 • via Nuitee
S
Simone • family_with_children • it
8
2026-08-03 • via Nuitee