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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Bar
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Tour desk
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Car hire
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Breakfast in the room
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Packed lunches
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Solarium
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Shared kitchen
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Wine/champagne
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Coffee Shop on site
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Access to health care professionals
Review Highlights
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Property Description
Luxurious Accommodation
Hotel Casa Maya Calakmul offers a luxurious stay in Chicanna with well-equipped guest rooms featuring modern amenities like air conditioning, fridge, and free WiFi. Some rooms even come with a safety deposit box for added security and convenience.
Convenient Facilities
Enjoy the convenience of a 24-hour front desk, airport transfers, and a shared kitchen during your stay. The hotel also provides free bikes for exploring the area, making it easy to indulge in activities like hiking and cycling.
Scenic Surroundings
Nestled in a picturesque location, Hotel Casa Maya Calakmul boasts a beautiful garden, a relaxing terrace, and an on-site restaurant serving delicious meals. With car hire services available, guests can easily visit nearby attractions.
Experience comfort and luxury at Hotel Casa Maya Calakmul. Book your stay now for a memorable getaway!
Dinner can be offered daily for 15 USD.
All further children or adults are charged USD 49 per night for extra beds. The maximum number of extra beds in a room is 1.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Il giardino e la struttura anche se è un po' obsoleta. Personale molto disponibile e amichevole
Poca acqua nei bagni
Hôtel pratique si votre objectif principal est de visiter Calakmul, car il reste bien situé pour ça, avec une petite ville à une dizaine de minutes où l’on trouve restaurants et supérette.
Le personnel est très souriant et agréable, même si seul l’espagnol est parlé.
Le mini-frigo est appréciable.
L’hôtel est assez vieillissant et plusieurs points sont à améliorer : isolation moyenne, pas de rideaux occultants aux fenêtres en hauteur donc réveil avec le lever du soleil, distributeurs de savon/shampoing vides, pas de sèche-cheveux ni de bouteilles d’eau.
Nous sommes restés 2 nuits et la chambre n’a pas été refaite. Nous avons aussi remarqué qu’un gobelet laissé devant une autre chambre est resté malgré plusieurs passages du personnel.
Le petit-déjeuner est correct mais répétitif, avec des choix assez similaires et surtout à base d’œufs/tortillas. Si vous n’aimez pas les œufs, les options sont limitées.
Die Unterkunft ist in einem gepflegten Zustand. Man hat einen Kühlschrank und gutes Internet. Sollte man mehr Kühlung benötigen kann man die Kühlschränke vom Kochbereich mit nutzen. Das Frühstück wurde im Garten serviert und brachte gleich eine schöne Morgenstimmung.
Der Wasserdruck am Waschbecken und der Dusche war leider nicht nennenswert. Die Unterkunft liegt in einer Seitenstraße nahe dem Highway von dem allerdings so gut wie nichts zu hören ist. Die Strasse ist unbefestigt.
Que el hotel sólo fue para nosotros, el servicio súper, muy disponibles siempre
Los colchones algo dañados, las almohadas muy duras, algunas fallas de aire acondicionado, salidas de agua como regadera y lavabo, en fin le hace falta mantenimiento en general
La chambre est grande et dépaysant et la dame de notre accueil est hyper agréable
Tranquilo, rustico, buena atencion, nos atendieron super bien
Ya no tienen microondas ni cafetera.
Super nice family. The hotel is well located for the different ruins in the neighborhood. Room was very large. Great breakfast in a nice part of the hotel (temple-like).
Bring mosquito repellent 😉
The room was a surprise design wise. The size was large as was the bed with a huge bathing room. There is a huge veranda with lovely lounging area and table where breakfast was served the next morning.
Finding the property was a challenge, but the directions from the host were very helpful.
The air conditioner needed servicing. There were stains on the walls and ceiling - appears to have to do with being in the jungle.
Nothing, totally misleading advert . The property did not resemble any of the photographs.
But the receptionist, who appeared from up the road was very friendly and was obviously used to dealing with dissatisfied guests and cancellations.
1. Property is run down and in a neglected state of repair. The photos on booking.com were taken many years ago and do not represent the present condition of the accommodation
2. The deluxe suite was a dark damp crypt.
3. Barely any water pressure in the bathroom.
4. Furnishings and bedding shabby.
5.UNSAFE - Two doors into the property, bathroom, and bedroom. Sliding doors with no means of locking, no safe. Where can you leave any valuables?
6. The gardens are overgrown and unkempt.
7. Mountain view. WHAT Mountain view? Nothing nearby that even looks like a hill.
8. No hot tub, as advertised.
9. Overpriced and total misrepresentation
The fact that they took more money from my credit card than what was agreed in the booking contract.
The property is not really habitable, and upon cancelling after viewing, they have not refunded 50% of my money as stated in the booking conditions.
I get the impression that this is a scam, drawing people in with false advertising, insisting on prepayment with no intention of refunding when you realise what a hovel it is.
Stunning room design. It is modeled after Mayan architecture and truly unique, we had stayed at nothing like it—they were so close to a stellar experience and needed to get a couple details right to knock it out of the park.
Felt run down—the room smelled damp and moldy, some loose and rusty fixtures (sink faucets, shower soap dispensers), shabby outdoor furniture like lounge chairs, towels with holes (albeit clean). Wifi was slow/inconsistent.
Should note—not the hotels fault or under their control, but if you stay here before Train Maya completion, there is heavy construction and lots of trucks and workers passing by until late and you’d benefit from earplugs. Once construction is complete I don’t imagine this would be an issue.
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