Hotel Herencia

Hotels
8.9 (128 reviews)
Calle Diego de Almagro 751 , Chillán , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Facilities for disabled guests
Fire extinguishers
Invoice provided
See all facilities

Review Highlights

Pros:
Good breakfast
Friendly staff
Convenient location
Cons:
Small rooms
Some noise issues
Parking limited

Categories

Cleanliness
8.5
General positive mentions of cleanliness.
Service
9.3
Many reviews praised the staff's attentiveness and friendliness.
Location
8.9
Positive comments about the hotel's convenient location.
Room Quality
8.5
Mention of small rooms and need for maintenance.
Amenities
8.7
Moderate satisfaction with amenities, including parking issues.
Value for Money
9
Good price-quality ratio noted by reviewers.
Food and Beverage
9.2
Consistently praised breakfast and dining options.
Overall Experience
9.1
Overall review sentiment suggests a satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:30

Property Description

Garden Oasis and Modern Comforts
Hotel Herencia in Chillán offers a tranquil retreat just 2.8 km from Chillan Train Station. Guests can enjoy the lush garden, free parking, and a relaxing terrace during their stay.

Cozy Rooms with Balconies
Each guest room at Hotel Herencia features a spacious seating area, a flat-screen TV, and a private bathroom stocked with complimentary toiletries. The added bonus of a balcony in every room allows guests to soak in the scenic views.

Convenient Amenities and Services
With room service, a 24-hour front desk, and free WiFi throughout the property, Hotel Herencia ensures a comfortable and hassle-free stay for all guests.

Book now to experience the perfect blend of nature and modern conveniences at Hotel Herencia!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

8.9
Based on 128 reviews
Cleanliness: 8.5
Service: 9.3
Location: 8.9
Room Quality: 8.5
Amenities: 8.7
Value for Money: 9
Food and Beverage: 9.2
Overall Experience: 9.1
W
Wigher • solo_traveller • cl
7
2026-06-18 • via Nuitee
B
Barahona Argomedo • solo_traveller • cl
10
Pros:

100 %

2026-06-15 • via Nuitee
L
Lepenquista • solo_traveller • cl
7
Pros:

La amabilidad del personal para solucionar problemas

Cons:

Booking informa de estacionamiento en el hotel y no es así, vehículo queda en la calle

2026-06-05 • via Nuitee
C
Comercializadora • solo_traveller • cl
8
Pros:

todo muy bien, fue un viaje de trabajo.

2026-06-04 • via Nuitee
O
osvaldo • solo_traveller • cl
10
Pros:

Atención y limpieza

Cons:

Ubicación

2026-06-04 • via Nuitee
R
Rolando • solo_traveller • cl
10
Muy preocupados por sus residentes y espacios ordenados y limpios,
Pros:

La.tranquilidad

Cons:

No tengo reparos.

2026-06-02 • via Nuitee
M
Miguel Eduardo • solo_traveller • ar
8
Hay q fijarse bien en los mts cuadrados antes de reservar.😊
Pros:

La atención del personal ,muy calida, nos resolviendo, el problema del cambio de dinero ,y muy.atentos a cualquier necesidad.

Cons:

El baño extremadamente muy chico, dentro de la ducha no hay lugar, ni siquiera para darte vuelta ,el Internet muy malo en la habitación

2026-06-01 • via Nuitee
C
Claudia • solo_traveller • cl
4
Excelente atención, pero malísima experiencia de descanso
Pros:

La atención del personal ESPECTACULAR

Cons:

La cama estaba malísima, el colchón gastado y viejo, literal tuve que acostarme dada vuelta con la cabeza a los pies para poder acomodarme. Malísima, imposible descansar, ni dormí

2026-05-26 • via Nuitee
C
Carol • solo_traveller • cl
8
2026-05-24 • via Nuitee
B
Barahona Argomedo • couple • cl
10
Excelente
Pros:

Excelente servicio, muy amables y todo muy limpio

2026-05-22 • via Nuitee
R
Renato • couple • cl
9
Grata, tranquila sin interrupciones o ruido, ventilación adecuada y A/C
Pros:

La cordialidad, buena disposición, precio/calidad, buen desayuno, limpieza.

Cons:

Qu el estacionamiento estuviera al exterior, fuera del recinto pero frente. Sin protección o cuidado de alguien.

2026-05-05 • via Nuitee
R
Rodrigo • couple • cl
1
Pros:

Nunca aloje en ese hotel...ya que el día que llegue...ESTABA TODO OCUPADO...NO HABIA CUPO...ellos mismo me mandaron a otro hotel

Cons:

NUNCA PUDE ALOJAR EN EL HOTEL..ESTABA TODO OCUPADO LAS HABITACIONES NO HABIA CUPO

2026-05-05 • via Nuitee
Y
Yanett • solo_traveller • cl
8
Pros:

Las instalaciones

Cons:

Lejos del centro

2026-05-03 • via Nuitee
J
Jaime • solo_traveller • cl
6
2026-05-03 • via Nuitee
J
Jeff • solo_traveller • ec
8
Pros:

Staff was very helpful

Cons:

The location

2026-05-01 • via Nuitee
K
Karina • extended_group • cl
8
todo bien
Pros:

el desayuno buenisimo

Cons:

todo bien

2026-04-30 • via Nuitee
K
Karen • couple • cl
10
2026-04-25 • via Nuitee
S
Sheila • couple • cl
10
2026-04-14 • via Nuitee
A
ADRIANA • couple • br
7
2026-04-06 • via Nuitee
A
Ana Maria • couple • cl
8
CONFORTABLE Y TRANQUILO.
Pros:

Falto 1 lampara de velador.
Buen desayuno.

Cons:

Todo bien.

2026-04-06 • via Nuitee