Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Value for money
Cons:
Cleanliness issues
Room size
Poor food quality

Categories

Cleanliness
6.93
Some reviews mention issues with cleanliness and maintenance.
Service
8.9
Several reviews highlight the friendly and helpful staff.
Location
9.44
Multiple reviews praise the excellent location near attractions.
Room Quality
6.89
Several comments mention small room sizes and some maintenance issues.
Amenities
7.92
Reviews suggest a lack of amenities and poor breakfast options.
Value for Money
8.38
Reviews indicate good value for the location but quality could improve.
Food and Beverage
6.43
Complaints regarding food quality and variety were noted.
Overall Experience
8.3
Overall, a decent experience but with areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 11:21

Property Description

Convenient Location
Situated in the historic Sultanahmet district, just steps away from Sirkeci Railway Station and Eminönü Ferry Port, Old City Viva Hotel offers easy access to Istanbul's top attractions.

Comfortable Accommodation
Experience a cozy stay in well-equipped rooms with modern amenities including air conditioning, minibar, and private bathrooms. Enjoy the convenience of 24/7 room service provided by the attentive staff.

Delightful Dining Options
Start your day with a delicious breakfast buffet and savor Turkish specialties at Mr. Delight à la sweet fest. Indulge in a variety of dishes and desserts right at the hotel.

Book now for a memorable stay at Old City Viva Hotel and explore Istanbul's charm effortlessly.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.9
Based on 914 reviews
Cleanliness: 6.93
Service: 8.9
Location: 9.44
Room Quality: 6.89
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 6.43
Overall Experience: 8.3
E
Evgenii • couple • fi
10
Pros:

All was good 👍 The staff’s work is excellent.

2026-08-12 • via Nuitee
K
KLAVDIJA • extended_group • si
10
2026-01-24 • via Nuitee
S
Sainma • family_with_children • fr
10
2026-01-20 • via Nuitee
R
René • solo_traveller • ch
10
Pros:

Sehr freundliche, hilfsbereite Mitarbeiter, obwohl zentrale Lage sehr ruhige Nächte, gut funktionierende Klimaanlage, sehr gutes Preisleistung- Verhältnis

2026-01-19 • via Nuitee
M
Mohamed Ali • family_with_children • fr
8
Pros:

Un grand merci à Erdoğan de la réception qui a été très serviable et très arrangeant. Il a très vite su répondre à nos besoins.
Un grand merci également à Abdoulhay qui a été très sympa, polyvalent et opérationnel.
Heureusement qu’ils ont été là pour nous mettre à l’aise.

2026-01-19 • via Nuitee
A
Ahmed • family_with_children • sa
6
Pros:

افطار جيد

Cons:

اخذوا رسوم اضافيه على الغسيل
نظافه الغرف غير جيده

2026-01-19 • via Nuitee
O
Olivianne • extended_group • ch
8
Amazing staff, great location and good value hotel
Pros:

The staff is incredibly nice and helpful. The location is perfect for visiting the famous landmarks of Istanbul.

Cons:

The hotel is great, a bit noisy, but considering where it is located, it's completely normal and didn't bother us at all.

2026-01-19 • via Nuitee
S
Sub • couple • sa
10
Pros:

المكان جمييييل جداً والموظفين جدا خدومين وطيبين وأخص الموظف اودرغان والموظف السوري اللي فالبوفيه أتوقع اسمه مسلم

Cons:

لايوجد

2026-01-19 • via Nuitee
A
Arif • family_with_children • at
10
Pros:

Her şey çok güzeldi teşekkür ediyorum bütün personele çok yardım sever insanlar

2026-01-19 • via Nuitee
I
Ilayda • couple • de
10
4 yıldır geldiğim otelde bu sene Erdoğan Bey ve Bünyamin Bey sayesinde çok daha farklı, özel ve unutulmaz bir deneyim ya
Pros:

Otelin merkezi konumu, temiz ve konforlu odaları gerçekten çok güzeldi. Kahvaltı çeşitleri yeterli ve lezzetliydi. Ancak konaklamamızı özel kılan en önemli şey kesinlikle personelin ilgisi ve güler yüzü oldu. Özellikle Erdoğan Bey olağanüstü bir misafirperverlik gösterdi, her detayıyla ilgilendi, her zaman çözüm odaklı ve son derece nazikti. Onun sayesinde kendimizi bir müşteri gibi değil, özel bir misafir gibi hissettik. Bünyamin Bey de aynı şekilde mükemmel bir profesyonellik sergiledi, güler yüzü, enerjisi ve yardımlarıyla tatilimizi unutulmaz kıldı. Her ikisinin de ilgisi ve samimiyeti otelin kalitesini çok daha yukarı taşıyor.

Cons:

Her şey mükemmeldi, olumsuz hiçbir şey yaşamadık.

2026-01-19 • via Nuitee
A
Abeer • couple • sa
6
Pros:

الموقع فقط والفطور جيد نوعا ما وان كان لايوجد فيه تنوع والواي فاي جيد ايضا

Cons:

الخدمات في الغرفه ضعيفه جدا فمثلا علي سبيل المثال الماء لايتوفر سوي كوب صغير اللي هو تقريبا ١٦٠ ملم للشخص الواحد بحسب عدد النزلاء اما بالنسبه للقهوه لا تتوفر مايتوفر هو الشاي فقط لاتوجد في الغرفه سله نفايات تتوفر سله صغيره جدا في الحمام فقط ومستوي النظافه ضعيف جدا

2026-01-19 • via Nuitee
A
Abdulmajeed • family_with_children • sa
10
2026-01-08 • via Nuitee
E
Emma • family_with_children • hu
5
2025-12-21 • via Nuitee
B
Belkais • family_with_children • de
10
2025-12-21 • via Nuitee
ماهر • couple • sa
10
ممتاز
Pros:

ممتاز

Cons:

كل تمام

2025-12-19 • via Nuitee
M
Mélina • extended_group • fr
10
Hotel au coeur de la ville, propre, personnel à l'écoute au top merci à Pinar, Orhan, Ceudet, Ayhan
Pros:

Hotel au coeur de la ville, les moyens de transports sont à 2min de l'hotel, il est propre, chambre spacieuse, très bon petit déjeuner le personnel à l'écoute et au top merci à Pinar, Mohemed, Nargas, Orhan, Ceudet, Ayhan, et Erdogan. Merci à toute l'équipe

2025-12-10 • via Nuitee
A
Ali • couple • sa
7
Pros:

Location is very good

Cons:

The room floor they give me was broken in all the room and they said that this is the only room available

2025-12-08 • via Nuitee
L
Lilia • family_with_children • fr
10
Pros:

L'emplacement exceptionnel, personnel très sympathique, accueillant et aimable, propre. Très bon rapport qualité/prix. Je le recommande vivement.
Une expérience très appréciable.

2025-12-06 • via Nuitee
S
Susanne • solo_traveller • dk
10
Hotel ligger perfekt i centrum af alle seværdighederne. Morgenmads buffet er virkelig god. Sødt og serviceminded persona
Pros:

Hotellet ligger perfekt i centrum af alle seværdighederne. Restauranter, apotek, frisør, metro og butikker ligger lige udenfor døren.
Rengørring kommer hver dag.

Morgenmads buffet samt det bedste serviceminded og glade personale.

Jeg kommer helt sikkert retur endnu en gang :)

Cons:

Der er lidt gadestøj af metro og biler, det kan ikke undgås man har alt lige udenfor døren.

2025-11-29 • via Nuitee
F
Fadi • solo_traveller • ae
1
Great Location BAD choice
Pros:

Location is the only good thing about this hotel

Cons:

Rooms are too small, very old furniture, poor quality bed sheets, poor quality towels, too small bathroom, no standard for the refill or replace means sometimes they put 2 towels sometimes 3, No cafe at all, breakfast is poor the cafe and juice served very bad, the taste like water with cafe taste and water with juice taste. Not recommend at all

2025-11-29 • via Nuitee