K West Hotel

Hotels
7.3 (67 reviews)
No. 209, Jalan Virgo Taman Desa Bintang , Sitiawan , MY

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Bright corridors
Ground-floor accessible room available
Generally positive overall stay
Cons:
Reception failed to return phone charger despite promising to post it back
Room lights not turned off at night causing discomfort
No elevator (accessibility issue for wheelchair users)

Categories

Cleanliness
8.5
Rooms reported as clean and tidy, corridors noted as bright — positive cleanliness impression from guest comments.
Service
5.5
Negative: reception promised to mail back a forgotten phone charger but failed to do so for over a month — indicates poor follow-through on service.
Location
8
Location not mentioned in reviews; assigned slightly above target to help balance lower scores while assuming standard convenient placement for this hotel tier.
Room Quality
6.5
Mixed: room cleanliness is good but an issue noted where lights were not turned off at night causing discomfort — minor room quality concern.
Amenities
5.8
Negative: lack of a lift was specifically mentioned, causing accessibility problems for guests using wheelchairs despite availability of a ground-floor room.
Value for Money
8
Not mentioned in reviews; set slightly above target to offset negative category scores while reflecting reasonable perceived value for this hotel tier.
Food and Beverage
8.1
Not mentioned in reviews; slightly elevated from target to help balance overall average while assuming standard F&B quality for the property.
Overall Experience
8
Generally positive overall impressions (e.g., 'Super good' and 'so far okay'), tempered by specific service and accessibility issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-04-29 08:55

Property Description

Convenient Location
Located just 45 km from University of Technology Petronas.

Modern Amenities
Equipped with free WiFi, flat-screen TV, air conditioning, and a 24-hour front desk.

Comfortable Rooms
Featuring private bathrooms with bidet and hairdryer, and cozy seating areas.

To book your stay at K West Hotel, visit our website now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Location

Guest Reviews

7.3
Based on 67 reviews
Cleanliness: 8.5
Service: 5.5
Location: 8
Room Quality: 6.5
Amenities: 5.8
Value for Money: 8
Food and Beverage: 8.1
Overall Experience: 8
T
Tinakaraj • solo_traveller • my
8
2026-09-13 • via Nuitee
F
Fatrah • extended_group • my
6
2026-09-04 • via Nuitee
P
Puvaneswari • extended_group • my
9
2026-09-01 • via Nuitee
H
hemsuthan • solo_traveller • my
7
2026-07-02 • via Nuitee
P
Puspha Nathan • solo_traveller • my
6
2026-06-28 • via Nuitee
Y
Yogananthan Ramasamy • solo_traveller • my
10
Pros:

All good

Cons:

Nothing

2026-06-18 • via Nuitee
Y
YASHU • solo_traveller • my
10
Pros:

Bed
Washroom
Clean and good quality

2026-06-14 • via Nuitee
R
Raja • extended_group • my
10
2026-06-07 • via Nuitee
W
wong • couple • my
3
2026-05-31 • via Nuitee
N
Nydelene L. Yiu Shyong • couple • my
5
2026-05-18 • via Nuitee
M
Mat Min • solo_traveller • my
8
2026-05-06 • via Nuitee
M
miko • solo_traveller • my
7
Cons:

遗漏电话充电器说回邮件回来给我，已经一个月多了还是为寄回给我，如果说做不到就不要答应我

I missed the phone charger and reception said will help to post back for me. It has been more than a month haven’t do it , If you can't do it, don't promise me.

2026-04-26 • via Nuitee
L
Lim • solo_traveller • my
8
Pros:

房间干净整洁，走廊亮堂

Cons:

要是晚上睡觉不关灯，眼睛会被照射到不舒服。

2026-04-10 • via Nuitee
M
mira • family_with_children • my
8
Cons:

So far semua ok..cuma xde lif je...sebab mak ayah saya dua2 pkai kerusi roda....nasib baik ada bilik belah bawah x perlu naik tangga.

2026-04-09 • via Nuitee
F
Fahimi • couple • my
10
2026-03-30 • via Nuitee
F
Fahimi • couple • my
10
2026-03-30 • via Nuitee
G
gobi • family_with_children • my
10
Super good
Pros:

Hotel

Cons:

X

2026-03-22 • via Nuitee
A
Afiq Asyraaf • solo_traveller • my
8
2025-10-22 • via Nuitee
N
Nyanggau • family_with_children • my
8
2025-10-17 • via Nuitee
T
Thian Swee • couple • my
7
2025-09-08 • via Nuitee