The Grand Piano Hotel

Hotels
8.4 (338 reviews)
26 a Tsereteli Street , Kutaisi , ge

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Room condition varies
Lack of basic amenities

Categories

Cleanliness
7.31
Multiple reviews indicated cleanliness concerns, such as hair in the shower and general dirtiness in some rooms.
Service
9.28
Repeatedly praised for friendly and helpful staff.
Location
9.32
Multiple reviews emphasized the hotel's convenient and central location.
Room Quality
7.77
Mixed reviews; some rooms described as functional, but others noted they were dated.
Amenities
7.8
Some guests noted the absence of basic amenities like toiletries and a lack of cleanliness.
Value for Money
8.76
Generally perceived as good value for money based on location and service.
Food and Beverage
8.31
Positive feedback for breakfast mentioned.
Overall Experience
8.68
Overall satisfaction indicated, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 10:39

Property Description

Central Location
The Grand Piano Villa is conveniently located near major attractions like Colchis Fountain, Motsameta Monastery, and Gelati Monastery.

Comfortable Accommodation
Enjoy non-smoking rooms with free WiFi, a shared lounge, and some units offering balconies with river views and kitchen facilities.

Convenient Transportation
Explore Kutaisi easily with Kutaisi Train Station and the airport nearby, with the option of a paid airport shuttle for your convenience.

Book your stay at The Grand Piano Villa now to experience a perfect blend of comfort and convenience during your Kutaisi getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 338 reviews
Cleanliness: 7.31
Service: 9.28
Location: 9.32
Room Quality: 7.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.31
Overall Experience: 8.68
A
Alain • couple • fr
8
Très bien je recomande
Pros:

Malgrès l'heure tardive de notre arrivée nous avons très bien été reçu par le jeune veilleur de nuit.
Le petit déjeuner était très bien préparer et la dame de service très attentive.
Le jour de notre départ la dame de l'acceuil nous commandé un taxi en moins de 5mm
La proximitée du centre ville est très appreciable.

Cons:

Rien a signaler

2026-07-25 • via Nuitee
D
dgiova • solo_traveller • it
7
Buono
Pros:

Posizione centrale, grande camera, colazione abbondante.

Cons:

Camera grande, bagno non al top della pulizia, ci è stato chiesto di pagare in contanti, sebbene ci fosse la possibilità di pagare con la carta.

2026-07-24 • via Nuitee
N
Natascia • couple • it
7
Cozy Hotel
Pros:

La posizione

2026-07-18 • via Nuitee
G
Giek-Giacomo Parolini • solo_traveller • ch
9
Pros:

La professionalità e la simpatia della struttura

2026-07-16 • via Nuitee
P
Pilar • family_with_children • it
7
Pros:

Friendly staff. Excellent value for money. Great location

2026-07-16 • via Nuitee
G
Gvantsa • extended_group • ge
8
2026-07-05 • via Nuitee
A
Anna • solo_traveller • kz
9
Для поездки на 1-2 дня прекрасно.
Pros:

Недалеко от центра, хорошее местоположение. Хороший завтрак. Персонал говорит преимущественно на английском, достаточно вежливые. Достаточно чисто. В целом, приятное впечатление.

Cons:

Есть небольшие проблемы с сантехникой и канализацией.

2026-06-29 • via Nuitee
S
Sergei • solo_traveller • ge
8
2026-06-27 • via Nuitee
M
Mathilde • solo_traveller • fr
9
Pros:

Le personnel était très agréable et accueillant, le bâtiment très beau et la chambre très confortable (avec une excellente connexion wifi). Le petit déjeuner était vraiment délicieux et très copieux, c’était comme déjeuner chez sa grand-mère !

Cons:

Le seul bémol était la faible isolation sonore entre les chambres et entre la chambre et le hall.

2026-06-26 • via Nuitee
S
Svetlana • family_with_children • cy
9
Pros:

very nice little hotel, romantic rooms, home-made breakfast
frige in the corridor

Cons:

we stayed for two nights, but no cleaning was made - no towels changes, no litter removed, we were confused with that

2026-06-23 • via Nuitee
C
Christian • solo_traveller • at
4
Pros:

Das Hotel an sich ist nicht das Problem, wenn auch etwas in die Jahre gekommen. Frühstück nichts was in Erinnerung bleibt, aber ok

Cons:

Schmutz. Haare im Bett und Bad, dreckiger Stiegenabgang zum Frühstück, der allgemeine Teil wurde von einem Mitarbeiter, ja was, bewohnt (jedenfalls lagen dort seine Schuhe etc umher). Bei aller Liebe, aber das geht nicht. Wir haben das Haus nach einer Nacht verlassen. Noch etwas, aber nicht speziell auf die Unterkunft gemünzt, wobei hier eben auch: wir haben den Suchfilter auf "mit Parkplatz " eingestellt - nur leider heisst es dann sehr oft: parken? Irgendwo auf der Strasse. Damit fange ich nichts an. Das ist so wie wenn ich Frühstück zusagen, dann aber auf das nächste Café in der Straße verweisen. Ach, die haben keinen Platz, geschlossen oder servieren gar kein Frühstück? Pech gehabt.

2026-06-16 • via Nuitee
K
Kristīne • family_with_children • lv
10
Viss bija super!
Pros:

Jauka sagaidīšana, brokastis labas, lokācija lieliska, personāls super un numuriņi lieliski.

2026-06-10 • via Nuitee
G
Giada • couple • it
7
Due notti a Kutaisi
Pros:

La colazione molto ricca e buona, voto 10!
Lo staff molto disponibile, giovani e competenti

Cons:

La struttura è un po’ datata, dalle tubature del bagno esce un po’ di odore
Le camere non sono insonorizzate e si sente molto il rumore dalla strada e anche dalle stanze vicine

2026-06-08 • via Nuitee
S
silva • solo_traveller • lt
10
2026-06-02 • via Nuitee
O
Opoka • family_with_children • pl
7
POBYT NAM SIĘ UDAŁ, MIMO ZMIENNEJ POGODY.
Pros:

Personel bardzo pomocny, czekali na Nas do późnych godzin wieczornych.

Cons:

Śniadanie nie w moim stylu. Przydało by się więcej warzyw.

2026-06-01 • via Nuitee
T
Tiina • solo_traveller • fi
8
Pros:

Sijainti oli hyvä lyhyt kävelymatka ytimeen. Henkilökunta ystävällistä

Cons:

Huoneen äänieristys oli huono, kadun äänet kuului todella selvästi.
Aamiainen oli niukka, tosin sesonki ei ollut vielä parhaimmillaan ja hotellissa ei tainnut olla juuri muita vieraita niin veikkaan sen johtuvan siitä.

2026-05-24 • via Nuitee
B
Beata • solo_traveller • pl
10
2026-05-20 • via Nuitee
G
Giorgos • couple • gr
7
Pros:

Location

2026-05-12 • via Nuitee
V
Vytenis • family_with_children • lt
10
Pros:

hotel is in the old building, great location in the Kutaisi city center with great staff

2026-05-04 • via Nuitee
M
Maxim • couple • kz
10
2026-05-02 • via Nuitee