Hotel Casa de la Luna

Hotels
7.9 (227 reviews)
BERNARDO ALCEDO 250 URB. PATAZCA , Chiclayo , PE

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Efficient staff
Centrally located
Comfortable rooms
Cons:
Cleanliness issues
Limited pool hours
Outdated facilities

Categories

Cleanliness
6.86
Several reviews indicated cleanliness issues, particularly regarding the pool and breakfast area.
Service
8.83
Most reviews praised the staff for their attentiveness and efficiency.
Location
8.37
The hotel is centrally located, making it convenient according to multiple reviews.
Room Quality
7.82
Room comfort was noted positively, but some mentioned outdated facilities.
Amenities
7.35
Facilities like the pool received mixed reviews, with cleanliness concerns raised.
Value for Money
7.81
General sentiment suggests fair value, balanced by some complaints about services.
Food and Beverage
7.86
Food quality varied, with some positive notes about the buffet but complaints about breakfast availability.
Overall Experience
8.33
Despite some downsides, overall sentiment leans positive, particularly regarding staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:26

Property Description

Luxurious Accommodations

Featuring a restaurant and an indoor swimming pool, Hotel Casa de la Luna offers bright and spacious rooms with free Wi-Fi and air conditioning. Some rooms even boast hot tubs and private balconies, ensuring a luxurious stay for all guests.

Convenient Location

Situated just minutes away from Real Plaza Shopping Mall and Mall Aventura Plaza, as well as being a short drive from José Abelardo Quiñones Airport, Hotel Casa de la Luna offers a convenient location for both leisure and business travelers. Additionally, the proximity to Pimentel Beach and the Royal Tombs of Sipan provides easy access to popular attractions.

Delicious Dining Options

Guests can enjoy a daily buffet at Hotel Casa de la Luna, ensuring a delightful dining experience throughout their stay.

To experience luxury, convenience, and delicious dining all in one place, book your stay at Hotel Casa de la Luna now.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.9
Based on 227 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.33
W
WILLIAM JESUS • solo_traveller • pe
10
Pros:

La atención en recepción, la mejor!

2026-10-31 • via Nuitee
A
Antonella • couple • pe
10
Pros:

Excelente servicio! Tranquilo y acogedor

2026-10-30 • via Nuitee
B
Banda Dos Santos • couple • pe
8
Pros:

La amabilidad de la recepción y disposición de solucion.

Cons:

El cuarto parecía que no lo habían limpiado.

2026-10-19 • via Nuitee
J
Jhornan • solo_traveller • pe
8
Confortable
Pros:

Rico

2026-10-19 • via Nuitee
G
Gustavo • solo_traveller • co
1
hice reserva llegue y no habia reserva
Pros:

hice reserva llegue y no habia reserva

Cons:

hice reserva llegue y no habia reserva

2026-10-19 • via Nuitee
M
Martin • couple • pe
9
2026-10-19 • via Nuitee
W
Wendy • solo_traveller • pe
4
Pros:

Nada

Cons:

La piscina sucia muy arriba y lejos está situado no había ventilación estaban pintando y muy pequeña

2026-10-19 • via Nuitee
C
Consuelo • family_with_children • pe
3
2026-10-17 • via Nuitee
S
Scarlet • couple • pe
7
Menos de lo esperado
Pros:

El Jacuzzi

Cons:

La piscina

2026-10-11 • via Nuitee
M
Marco • solo_traveller • pe
4
REGULAR
Pros:

Buena atencion

Cons:

No funcionaba el tomacorriente del velador ni el teléfono

2026-10-09 • via Nuitee
A
Ascasibar • solo_traveller • pe
5
Falta mas calidad en la atemcion
Pros:

Aire acondicionado, piscina

Cons:

Piscina mas limpieza, desayuno buffet mas variedad se acaba rapido, el personal muy serio nasa calido, apesar que solicite hab juntas nos dieron recontra separadas

2026-10-08 • via Nuitee
G
Gabriel • solo_traveller • au
10
Amazing adventure
Pros:

Amazing rooms & the pool 🏊🏻

Cons:

moans in the night 😧

2026-09-19 • via Nuitee
R
ramirez fox • couple • pe
10
Placentera
Pros:

Tranquilidad, variedad del desayuno

2026-09-16 • via Nuitee
I
Ivonne Rut • family_with_children • pe
8
2026-09-08 • via Nuitee
S
Shamilh • solo_traveller • pe
6
Masomenos
Pros:

El desayuno

Cons:

Las instalaciones, no había aire acondicionado… y de vez en cuando se iba la luz

2026-09-06 • via Nuitee
L
Lilian • solo_traveller • pe
4
Pros:

La atencion de los coladoradores

Cons:

Que realice la reserva solicitando estacionamiento y al llegar no contaba con mi solicitud. Asi que tuve que dejar mi coche en la puerta del hotel y me robaron mis cosas rompieron el vidrio de la puerta trasera. Es una zona no segura. Hago el comentario para que no pasen el mal momento que pase.

2026-09-02 • via Nuitee
I
Iparraguirre • solo_traveller • pe
5
Pros:

Hotel tranquilo

Cons:

No respetaron la tarifa de booking y me cobraron de más

2026-09-01 • via Nuitee
J
Jill • family_with_children • pe
9
Agradable, tranquilo y cumplidor
Pros:

Que se tengan habitaciones con aire acondicionado o ventilador (para los que venimos del sur, Chiclayo siempre hace calor), todo estaba muy limpio y en orden. El desayuno buffet.

Cons:

Podrían mejorar la iluminación de algunas habitaciones, la que me tocó (206) no tenía muy buena iluminación en comparación con la otra que tomaron mis padres (309) que sus luces iluminaban muy bien.

2026-08-24 • via Nuitee
L
Liz • family_with_children • pe
9
Pros:

Desayuno

Cons:

El lugar muy desolado . No hay muchos comercios

2026-08-23 • via Nuitee
S
Santana • couple • pe
9
Estancia amical
Pros:

muy compacto el desayuno y el lugar cerca al terminal para poder movilizarse a los diferentes lugares de Chiclayo, excelente ubicacion

Cons:

por la cancelación de nuestro vuelo, teníamos que quedarnos unas horas más, hasta las 20.00 y nos mencionaron que se cobraria como una noche más y no un adicional, debería tener otro tarifario por si pasa éste tipo de inconvenientes con los vuelos que a última hora los cancelan las aerolìneas.

2026-08-21 • via Nuitee