Hotel Casa de la Luna

Hotels
7.9 (186 reviews)
BERNARDO ALCEDO 250 URB. PATAZCA , Chiclayo , pe

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Ironing service
See all facilities

Review Highlights

Pros:
Efficient staff
Centrally located
Comfortable rooms
Cons:
Cleanliness issues
Limited pool hours
Outdated facilities

Categories

Cleanliness
6.86
Several reviews indicated cleanliness issues, particularly regarding the pool and breakfast area.
Service
8.83
Most reviews praised the staff for their attentiveness and efficiency.
Location
8.37
The hotel is centrally located, making it convenient according to multiple reviews.
Room Quality
7.82
Room comfort was noted positively, but some mentioned outdated facilities.
Amenities
7.35
Facilities like the pool received mixed reviews, with cleanliness concerns raised.
Value for Money
7.81
General sentiment suggests fair value, balanced by some complaints about services.
Food and Beverage
7.86
Food quality varied, with some positive notes about the buffet but complaints about breakfast availability.
Overall Experience
8.33
Despite some downsides, overall sentiment leans positive, particularly regarding staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:26

Property Description

Luxurious Accommodations

Featuring a restaurant and an indoor swimming pool, Hotel Casa de la Luna offers bright and spacious rooms with free Wi-Fi and air conditioning. Some rooms even boast hot tubs and private balconies, ensuring a luxurious stay for all guests.

Convenient Location

Situated just minutes away from Real Plaza Shopping Mall and Mall Aventura Plaza, as well as being a short drive from José Abelardo Quiñones Airport, Hotel Casa de la Luna offers a convenient location for both leisure and business travelers. Additionally, the proximity to Pimentel Beach and the Royal Tombs of Sipan provides easy access to popular attractions.

Delicious Dining Options

Guests can enjoy a daily buffet at Hotel Casa de la Luna, ensuring a delightful dining experience throughout their stay.

To experience luxury, convenience, and delicious dining all in one place, book your stay at Hotel Casa de la Luna now.

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

7.9
Based on 186 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.37
Room Quality: 7.82
Amenities: 7.35
Value for Money: 7.81
Food and Beverage: 7.86
Overall Experience: 8.33
J
JUNCO FERNANDEZ • solo_traveller • pe
8
Mejorar
Pros:

Estaba adecuado

Cons:

El piso no había ph al inicio ,no me cambiaron las sabanas de abajo solo la de arriba baño tina no tan limpio ducha antigua cortinas no corría el riel

2026-05-31 • via Nuitee
J
Juan De Dios • family_with_children • pe
10
A mi Mi mamá la ayudaron con la iglesia
Pros:

Buena zona , zona tranquila y segura . Hay restaurantes cerca . Los taxis llegan rápido
Hotel limpio . Hay un Gato lindo y tranquilo

Cons:

La zona suele ser oscura , pero es tranquilo . No amo a los gatos y me daba miedo . Pero fue muy tranquilo.

2026-05-29 • via Nuitee
V
Vega • couple • pe
1
No volveria, pesima experiencia
Pros:

Nada, la verdad que el servicio muy malo y todo en general (cuartos con olor a guardado, olor a desague, los baños se estancaba el agua de la bañera. ademas nadie ofrecio servicio de limpieza

Cons:

los cuartos olian mal, olia a desague, el agua se estacaba en el la bañera. Nadie se ofrecio a limpiar ni ayudar. La verdad que el sevicio muy malo. esperamos algo mejor. En ningun lugar del anuncio indican que no tiene aire acondicionado (incluso en booking dice que si

2026-05-25 • via Nuitee
F
Flor • couple • pe
10
Pros:

Muy bueno, buen desayuno, bonita habitación

2026-05-24 • via Nuitee
M
More • solo_traveller • pe
9
Experiencia en el hotel
Pros:

Limpieza, orden tranquilidad y comodidad, además tenía una piscina

Cons:

Está un poco alejado del centro y la zona es un poco desolada por la noche

2026-05-18 • via Nuitee
M
Mancilla • solo_traveller • pe
7
2026-05-17 • via Nuitee
L
Luis Eduardo • couple • cl
8
2026-05-13 • via Nuitee
O
Ortiz • solo_traveller • pe
10
2026-05-10 • via Nuitee
V
Verbre • solo_traveller • pe
1
Que se responsabilicen como empresa que son.
Pros:

Las habitaciones cómodas y limpias.

Cons:

Lo que no me gustó es que se me perdió una tablet en la habitación y nadie tuvo la culpa el hotel no se hizo responsable cuando ellos vieron que ingreso al hotel la tablet y nunca salió, la apagaron y con decir que las camaras no observaron nada extraño no se hicieron responsables.por eso me parece que no es un hotel para recomendar por su mal servicio en las pertenencias que uno ingresa a la habitación nunca me ha sucedido un problema de esos en ningún hotel ha tener cuidado si uno llega a hospedarse.

2026-05-09 • via Nuitee
A
Alarcon • couple • pe
6
2026-05-04 • via Nuitee
T
Terrones • couple • pe
1
Pros:

Cuando llego me cancelaron ya la reservación y me dejaron en nada

2026-04-30 • via Nuitee
J
JUAN • solo_traveller • pe
8
2026-04-29 • via Nuitee
A
Angelo • couple • pe
3
Por ese precio buscar otro hotel
Pros:

Personal amable

Cons:

Habitaciones olían a desagüe, tuvieron que cambiarnos.

2026-04-29 • via Nuitee
R
Raul • solo_traveller • pe
2
Pros:

Ubicación

Cons:

Cuando llegamos había una botella abierta y vacia en la mesa de noche
Además de una bola de pelos

2026-04-27 • via Nuitee
M
Marceel • solo_traveller • pe
10
2026-04-27 • via Nuitee
H
henry • solo_traveller • pe
9
Aptitud es el cambio
Pros:

El árbol 🌳 y detalles de las habitaciones

2026-04-25 • via Nuitee
X
Xiomara • extended_group • pe
9
2026-04-23 • via Nuitee
S
Sanchez Ramírez • couple • pe
10
Muy amables!
Pros:

Me quedé ayer con mi esposo y mi niña, la atención fue una maravilla. El joven de la Recepción muy amable, las personas de la cocina también muy atentos y serviciales. Gracias volveremos

2026-04-21 • via Nuitee
G
garcia • couple • fr
5
2026-04-19 • via Nuitee
C
Castañeda Cisneros • couple • us
10
2026-04-16 • via Nuitee