The Reina Hotel

Hotels
8.3 (237 reviews)
BİNBİRDİREK MAHALLESİ DİZDARİYE YOKUŞU NO :16 , Istanbul , tr

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Airport shuttle
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor cleanliness
Inadequate room amenities

Categories

Cleanliness
7.03
Several comments about poor cleanliness, including dirty sheets and mold.
Service
10
Young staff are noted for going the extra mile to help guests.
Location
9.5
Hotel is very near to key attractions like the blue mosque.
Room Quality
7.54
Issues with unclean sheets and missing amenities impacted the experience.
Amenities
6.49
Lack of basic amenities like a kettle and sufficient towels.
Value for Money
8.52
Location and price are beneficial but quality is lacking.
Food and Beverage
8.48
Tea availability downstairs addressed some concerns, but no in-room facilities.
Overall Experience
8.83
Overall, the experience had positives but significant issues with cleanliness and room amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:11

Property Description

Modern Comfort and Convenience

The Reina Hotel, nestled in the heart of Istanbul, offers modern comfort and convenience for all guests. With stylish non-smoking rooms, free WiFi, and a welcoming shared lounge, this 3-star hotel is the perfect choice for travelers looking to explore the city.

Prime Location

Situated just a stone's throw away from the iconic Blue Mosque, Basilica Cistern, and Hagia Sophia, The Reina Hotel boasts a prime location for sightseeing enthusiasts. Guests can easily immerse themselves in the rich history and culture of Istanbul with major attractions within walking distance.

Personalized Service

From the 24-hour front desk to the attentive concierge services, The Reina Hotel ensures that every guest enjoys personalized service throughout their stay. Whether it's arranging city tours or providing currency exchange, the dedicated staff goes above and beyond to make your visit memorable.

Experience the best of Istanbul at The Reina Hotel - book your stay now for an unforgettable journey in this vibrant city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Adults stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 237 reviews
Cleanliness: 7.03
Service: 10
Location: 9.5
Room Quality: 7.54
Amenities: 6.49
Value for Money: 8.52
Food and Beverage: 8.48
Overall Experience: 8.83
M
Mahmoud • solo_traveller • lb
3
2026-07-02 • via Nuitee
T
Talahmeh • couple • ps
6
Decent stay, would recommend them to upgrade their facilities such as the bathrooms
Pros:

The bedroom was decent and well decorated. Most importantly the location was near the tram and important landmarks

Cons:

The room was difficult to move around in, and the bathroom did not have any drainage so the floor was constantly covered with water until the cleaning staff came to clean it every other day, that was our biggest issue and made us widely uncomfortable. Additionally the sheets did not feel that clean after they are changed.

2026-07-01 • via Nuitee
S
Soipov • solo_traveller • uz
7
2026-07-01 • via Nuitee
T
Tayeb • family_with_children • ca
7
Good
Pros:

One of the best things about the hotel is its excellent location — it is very close to the Blue Mosque and other major attractions, which made exploring Istanbul very convenient. Being able to easily walk to such beautiful historical places was a big advantage and made the trip more enjoyable. The staff was welcoming, and the location really adds value for travelers who want to experience the heart of the city.

Cons:

there were several things that I did not enjoy during my stay. The room was much smaller than expected, and the washroom was also very compact. The air conditioning did not cool the room as well as expected, especially during warmer periods. I also noticed ants in the room, which was disappointing.

Housekeeping could be improved as well. Although staff mentioned that the room would be cleaned, the garbage was often not emptied unless specifically requested.

Another important thing for travelers to know is the location terrain. While the hotel is close to major attractions, reaching some main spots involves walking up a very steep hill. Younger travelers may not have much trouble, but it can be difficult for older people, families with children, or anyone with mobility concerns.

2026-06-30 • via Nuitee
M
Mustufa • family_with_children • kw
7
2026-06-28 • via Nuitee
I
Igor • couple • mk
9
2026-06-15 • via Nuitee
Катерина • family_with_children • ua
8
2026-06-15 • via Nuitee
M
Mustufa • family_with_children • kw
8
2026-06-14 • via Nuitee
O
Oksana • extended_group • ua
6
Вход в отель с проезжей части, и дорога сразу очень крутой подьем. Ресепшен в подвале
Pros:

Чисто и удобные кровати.

Cons:

Отсутствие парковки

2026-06-10 • via Nuitee
R
Rabie • extended_group • dz
8
2026-06-10 • via Nuitee
B
Bordonaro • solo_traveller • it
5
Pros:

La vicinanza ai siti principali

Cons:

Pulizia scarsa; la stanza trascurata; nel bagno il cestino era rotto e arrugginito; mancava il porta rotolo. Fornitura asciugamani una a persona e cambiate dopo quattro giorni dopo nostra richiesta

2026-06-08 • via Nuitee
R
raimondo • solo_traveller • it
8
Pros:

La posizione

Cons:

Piccolo poco pulito nessun servizio

2026-06-08 • via Nuitee
C
CLÓVIS • solo_traveller • br
6
LADEIRA ÍNGREME APÓS A SAÍDA DO HOTEL
Pros:

Geladeira e ar condicionado.

Cons:

Ladeira íngreme de 3 quadras após a saída do hotel. É cansativo e desestimulante.

2026-06-08 • via Nuitee
M
Marina • family_with_children • ro
7
Pros:

the location was very good and also the cleanliness in the room
good bed and mattress

Cons:

the breakfast room is in the basement, no windows and very basic breakfast options.
the staff is not warm or welcoming. Perhaps some is because of poor English skills.

2026-06-08 • via Nuitee
R
Roberto Dipietro • solo_traveller • it
7
2026-06-05 • via Nuitee
A
Antonio • extended_group • it
4
Pros:

La posizione centrale rispetto ai luoghi da visitare

Cons:

I servizi igienici, c'era il w.c. all'interno del box doccia

2026-06-05 • via Nuitee
R
Raffaele • solo_traveller • it
5
2026-06-04 • via Nuitee
E
Edwin • solo_traveller • mx
10
Fantástico en Estambul
Pros:

Me gustó mucho el precio la ubicación y la habitación
Todo muy bien

Cons:

Uno de los chicos de recepción que tenía barba y estaba por la noche era cero amable, un contraste total con el otro chico que era muy amable

2026-05-28 • via Nuitee
T
tako • couple • ge
10
2026-05-24 • via Nuitee
E
Erika Vasiová • solo_traveller • sk
10
2026-05-19 • via Nuitee