The Reina Hotel

Hotels
8.3 (255 reviews)
BİNBİRDİREK MAHALLESİ DİZDARİYE YOKUŞU NO :16 , Istanbul , TR
+90 212 516 16 24

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Airport shuttle
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Poor cleanliness
Inadequate room amenities

Categories

Cleanliness
7.03
Several comments about poor cleanliness, including dirty sheets and mold.
Service
10
Young staff are noted for going the extra mile to help guests.
Location
9.5
Hotel is very near to key attractions like the blue mosque.
Room Quality
7.54
Issues with unclean sheets and missing amenities impacted the experience.
Amenities
6.49
Lack of basic amenities like a kettle and sufficient towels.
Value for Money
8.52
Location and price are beneficial but quality is lacking.
Food and Beverage
8.48
Tea availability downstairs addressed some concerns, but no in-room facilities.
Overall Experience
8.83
Overall, the experience had positives but significant issues with cleanliness and room amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:11

Property Description

Modern Comfort and Convenience

The Reina Hotel, nestled in the heart of Istanbul, offers modern comfort and convenience for all guests. With stylish non-smoking rooms, free WiFi, and a welcoming shared lounge, this 3-star hotel is the perfect choice for travelers looking to explore the city.

Prime Location

Situated just a stone's throw away from the iconic Blue Mosque, Basilica Cistern, and Hagia Sophia, The Reina Hotel boasts a prime location for sightseeing enthusiasts. Guests can easily immerse themselves in the rich history and culture of Istanbul with major attractions within walking distance.

Personalized Service

From the 24-hour front desk to the attentive concierge services, The Reina Hotel ensures that every guest enjoys personalized service throughout their stay. Whether it's arranging city tours or providing currency exchange, the dedicated staff goes above and beyond to make your visit memorable.

Experience the best of Istanbul at The Reina Hotel - book your stay now for an unforgettable journey in this vibrant city.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.3
Based on 255 reviews
Cleanliness: 7.03
Service: 10
Location: 9.5
Room Quality: 7.54
Amenities: 6.49
Value for Money: 8.52
Food and Beverage: 8.48
Overall Experience: 8.83
A
Andrei Marian • family_with_children • ro
8
Pros:

Cladirea are lift si o parcare pentru 2-3 masini, camera curata, la un sejur de 3 nopti ne-au fost schimbate prosoapele si s-a facut curatenie, este foarte aproape de obiectivele turistice din zona, personalul foarte amabil.

Cons:

Baia extrem de mica, camera de familie inghesuita, parcarea 15 euro pe zi.
Hotelul se afla langa o moschee, in fiecare dimineata la ora 5:25 eram treziti de rugaciunile care se auzeau foarte tare.

2026-09-14 • via Nuitee
H
Hashim • solo_traveller • iq
6
2026-09-13 • via Nuitee
R
Renat • couple • ru
10
2026-09-10 • via Nuitee
S
Saeed • family_with_children • ie
6
Just say good
Pros:

Location was central

Cons:

Room 37 should be renovated. Below average.
Second room was good

2026-09-09 • via Nuitee
M
Mariia • solo_traveller • gb
7
2026-09-09 • via Nuitee
S
Saeed • family_with_children • ie
7
2026-09-07 • via Nuitee
F
Fahad • family_with_children • be
3
2026-09-03 • via Nuitee
M
Muhammad • solo_traveller • pk
2
2026-09-02 • via Nuitee
O
Omar • family_with_children • fr
8
2026-09-01 • via Nuitee
L
lisa • solo_traveller • fr
10
Istanbul
Pros:

La propreté de l’hôtel et de la chambre était impeccable. Le service de nettoyage était vraiment super, très soigné et efficace. Rien à redire.

Cons:

Il manquait une bouilloire dans la chambre pour pouvoir préparer un thé ou un café, ainsi que des bouteilles d’eau à disposition. Ce sont de petits détails, mais qui auraient été appréciables.

2026-08-31 • via Nuitee
A
Anjum • couple • gb
8
2026-08-30 • via Nuitee
Q
Quliyeva • solo_traveller • az
8
2026-08-30 • via Nuitee
A
Alyousef • extended_group • se
5
Pros:

I like that it was nere the metro station. I liked that the hotel was clean.

Cons:

I didn’t like that the AC was not working, as well as the hair dryer. Tje WiFi was very slow.

2026-08-29 • via Nuitee
A
Alex • extended_group • ro
8
2026-08-28 • via Nuitee
K
Kawsar • family_with_children • no
7
Vår opplevelse var ganske dårlig
Pros:

Jeg likte rommet det var rent og fint når vi kom første gang.

Cons:

Jeg likte ikke at det var litt mugg i taket på badet.
Jeg hadde dårlig opplevelse med personalet som var på resepsjonen siden vi fikk kjeft når vi skulle fullet på vann. Han var ikke hyggelig idet hele tatt selvom vi spurte om vi kan fylle på vann!
Damene som vasker de kom inn på rommet når vi var inne og uten hijab!! De banka en gang på døra og åpnet døra, når de banket vi svarte sånn at de vet at det er noen inne men de åpnet alikevell og en av damene begynte å kjefte på oss og andre dame kom inn og begynte og vaske uten å bry seg om det!!
Det synes jeg er forferdlig hva om man hadde ikke klær på seg. Vi var redde resten av oppholdet vår på grunn av det! Fordi vi viste ikke når de åpner og kommer inn og vi er jenter som har hijab hva om det var gutter som kom inn! Selvom at det var muslimske folk som vet at det er ikke bra å bryte folks personvern.

2026-08-23 • via Nuitee
R
Rama • family_with_children • nl
5
2026-08-22 • via Nuitee
S
SHOKHZOD • family_with_children • uz
10
2026-08-19 • via Nuitee
M
Mostafa • solo_traveller • eg
7
Pros:

The location
Friendly staff

Cons:

Room was a bit smaller than expected

2026-08-15 • via Nuitee
S
Stefitastefy • solo_traveller • fr
2
Médiocre et bruyant
Pros:

Décoration et emplacement

Cons:

Très très sale, non entretenu, plein de choses cassées, 1 femme de ménage agressive et irrespectueuse, inondation salle de bain tous les matins, direction desinvolte,télécommande clim sans pile, trop bruyant couloirs et rue donc impossible de dormir sans boules quies,etc...

2026-08-12 • via Nuitee
S
Stefitastefy • solo_traveller • fr
2
Immonde, vieillot, sale
Pros:

Décoration moderne de la chambre, bien situé en ville.

Cons:

Chambres et salle de bain sales, peu entretenues avec beaucoup de choses cassées, salle de bain inondée tout le séjour, toilettes cassées dans une autre chambre, télécommande climatisation en panne, pas d'isolation, donc bruit dans les couloirs et la rue, ce qui empêche de dormir, personnel pas aimable, une des femmes de ménage impolie et agressive, femme de ménage qui rentre sans frapper le matin bien que le signe " ne pas déranger" soit attaché sur la poignée. Inadmissible

2026-08-12 • via Nuitee