AYANA Segara Bali

Hotels
9.3 (157 reviews)
Karang Mas Estate, Jalan Karang Mas Sejahtera Jimbaran, Bali, 80364, Indonesia Karang Mas Estate, Jalan Karang Mas Sejahtera Jimbaran, Bali, 80364, In , Jimbaran , ID
+62 361 702222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and well-maintained
Excellent service
Cons:
Check-in process timing
Occasional noise from construction

Categories

Cleanliness
9.38
The reviews mention the hotel is clean.
Service
9.85
The service was described as excellent with attentive staff.
Location
9.39
The location offers beautiful views and well-maintained grounds.
Room Quality
8.84
Room size and condition are satisfactory but noted as average.
Amenities
9.37
The amenities, including the pool and activities, received positive mention.
Value for Money
8.83
Mentioned as somewhat expensive but worth it for the experience.
Food and Beverage
8.88
Food options were good, some requests for more gluten-free options.
Overall Experience
9.85
Overall impressions from multiple reviews reflect high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:05

Property Description

Luxurious Accommodation
AYANA Segara Bali, located in the heart of Jimbaran, offers elegant air-conditioned rooms with top-notch amenities. Each room boasts a desk, flat-screen TV, and a private bathroom, with some units overlooking the mesmerizing sea.

Exceptional Facilities
Indulge in the outdoor pool, stay connected with free WiFi, and keep fit at the on-site fitness centre. Enjoy the lush garden, unwind on the terrace, and savor delectable meals at the restaurant. Take advantage of the free shuttle service, room service, and currency exchange for a seamless stay.

Convenience and Hospitality
With a multilingual staff fluent in English, Indonesian, Japanese, and Korean, guests can expect exceptional service and local insights. Whether utilizing the business centre, relaxing at the bar, or seeking travel tips at the reception, every need is catered to.

Book now for an unforgettable stay at AYANA Segara Bali, where luxury meets convenience.

Important information:

Please note that the credit card used for booking and a valid photo ID with the same name must be presented upon check-in, otherwise the property might reject the booking or request that full payment is settled immediately with an alternative payment method.

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on the following dates: 19 March 2026 and 08 March 2027. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.

Please input a reservation name based on your passport or ID card.

Please note that construction work is taking place from 09/2025 to 04/2026 and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 157 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.84
Amenities: 9.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 9.85
M
myunghee • couple • kr
10
Pros:

ㅇ맛있고 바닷가 앞이라 더 좋았어요

Cons:

없어요

2026-09-14 • via Nuitee
J
Jacinta • couple • au
10
2026-09-11 • via Nuitee
S
Shannon • solo_traveller • au
10
2026-09-11 • via Nuitee
C
Ching Gaik • family_with_children • sg
5
Average but will not return.
Pros:

The variety and number of F&B outlets.

Cons:

Flies at the Rimba pool side, tired and old fashioned decor in the room at Rimba.

2026-09-09 • via Nuitee
D
Douglas • extended_group • sg
8
2026-08-30 • via Nuitee
K
Kenny • family_with_children • au
10
2026-08-27 • via Nuitee
M
Martin • couple • at
10
Pros:

Ein wunderschönes Hotel mit allen Dingen die man für einen entspannten und erholsamen Urlaub benötigt. Nicht zu vergessen der private Strand den man als Gast nutzen kann. Das ganze Ambiente sehr schön!

2026-08-19 • via Nuitee
S
suguru0707 • couple • jp
7
2026-08-18 • via Nuitee
M
Margaret • couple • nl
10
Heerlijk verblijf met kinderen en kleinkinderen
Pros:

Fantastisch

2026-08-13 • via Nuitee
M
masayuki • family_with_children • jp
10
Pros:

レジデンスの洗濯機は便利

Cons:

なし

2026-08-05 • via Nuitee
B
Berleena • solo_traveller • au
9
2026-07-18 • via Nuitee
R
Rasha • couple • eg
10
2026-07-13 • via Nuitee
S
selena • family_with_children • au
8
It's nice
Pros:

This is probably one of the best hotels we have stayed at, though we did encounter several issues during our stay.
The two-bedroom option is the best for a big family which is why we didn't choose Kempinski. We could keep the bedroom doors open and the main door locked for convenience. The balcony is great; you can see the sunrise and sunset over the sea. The food was great and safe overall. Karang is fantastic. There is one staff member whose first name starts with LO. He is great, speaks Chinese, Korean, English, and Japanese, and he is very entertaining. I loved the food he recommended. He has great attention to detail and gave enough snacks for the five of us. Some other restaurants only give four, so we have to rip one snack to share. The other good food venue is To'Ge, which is great for fussy eaters. This is the only place where everyone was happy because it serves a great variety of food. Just one thing: Hainanese chicken is best done with chicken thighs, but flavor-wise, it is the top. We didn't like Padi. We ordered the same food twice and the staff didn't say anything. Scusa has the highest prices but does not have good food.
Most of the staff members are lovely, but we did experience a couple of minor exceptions with the housekeeping team. When I said hello to one cleaner, he gave no response at all, and another cleaner rolled her eyes at me.
We also had big concerns regarding food and water safety in Bali, but hotel food is safe. We had consulted an AI that advised us it is best to brush our teeth and wash our face with bottled water, and only drink bottled water to avoid "Bali belly." A concierge told me before arrival that they could only deliver 8 bottles of mineral water per day. Because of this, we had to drag our suitcases around to get more bottled water right after getting off the plane.

Cons:

It would be nice if "Bali belly" wasn't such a constant worry; no one wants to spend their holiday dealing with diarrhoea and vomiting. The hotel food and pool are safe. We stayed on bottled water and bottled drinks.
After check-in, we realised the mineral water delivery was inconsistent, and sometimes we only got 3 bottles. It was a bit annoying to keep asking for it. At some other hotels we have been to, there is a water station in the corridor where guests can take it themselves.
Another small issue was with my booking name. Booking.com used my preferred name. It is accepted everywhere I go, but it caused a bit of a fuss at this hotel. I was told upon check-in to contact booking.com to change to my legal name. But I just got off a 6-hour flight from 3 am. I don't want to spend my holiday talking to booking.com. I don't quite see the reason for the issue, as I paid the full sum and have a valid ID.
Furthermore, the tram system isn't ideal for families. Especially when coming out of Rimba, it is already full and impossible to fit into. We previously rented a buggy on Hamilton Island and explored the whole island. I would gladly pay more for a buggy here just to enjoy the whole resort more. It's a shame that there are a lot of pools and great places in the resort that I have not seen because of this.
Finally, the credit card policy was a minor annoyance. Nowhere else holds funds on my credit card; they usually only want my credit card details. I don't like this policy because I prefer to spend money on my holidays without constantly being reminded of how much I am spending. The main thing of the holiday is to stay happy spending and not being told we have to hold more money on your card because you are exceeding the initial money we held on this card. And if you don't respond, we are going to do it anyway. Well, why bother telling me then?

2026-07-11 • via Nuitee
S
Shin Yi • solo_traveller • tw
10
Pros:

太喜歡了，房間舒適，渡假村裡面的餐廳都好吃，每一個游泳池乾淨又漂亮，早餐好吃，小朋友跟家長都玩得非常開心。
Rock bar超讚，看夕陽真的很美，下次一定還要來無。

2026-07-08 • via Nuitee
M
Mark • family_with_children • au
10
Just do it, I doubt you will regret it.
Pros:

Stayed 10 days in total, was amazing. Really isn't much to complain about. Amazing clean place. Amazing service, everyone seemed quite genuinely happy to be working there.

2026-07-02 • via Nuitee
M
Mark • family_with_children • au
10
Has set a ridiculous benchmark for high end resorts.
Pros:

Hard to complain, great breakfast spread and enough restaurants that there is something for everyone. Place was insanely clean and service was just beyond expectations. Couldn't ask for more in alot of these categories.

Cons:

The only downside is (and as expected) was that the pricing is quite high inside the resort for food/drinks but that is the cost of great service plus high quality. I did use GRAB once to bring food in which the resort had no problems with.

2026-07-02 • via Nuitee
W
Wenqian • family_with_children • au
9
Excellent
Pros:

Facility, staffs and service

Cons:

None

2026-06-30 • via Nuitee
A
Atalay • solo_traveller • tr
10
Pros:

Personeller çok güler yüzlü. Hizmetler güzel. Karşılama güzel.

2026-06-29 • via Nuitee
E
Elif Tuğba • couple • tr
10
Mükemmell
Pros:

Mükemmeldi öncelikle yüksek katlı olması sebebiyle hiç böcek yoktu balide çok yerde kaldım ne kadar temiz olursa olsun mutlaka gecco ile karşılaşmıştım ama asıl gelmem gereken yer burasıymış. Resort ve çok büyük bir otel içinde farklı farklı oteller var hepsine 5-10 dk bir ücretsiz shuttle gidiyor. Otelin okyanusa kıyısı olan kendine özel plajları , hayvanat bahçesi, Mimati tasarım ödüllü bir müzesi ,çeşit çeşit havuzları (yüksek katta okyanus manzaralı ) ve harika yürüyüş alanları vardı . Günbatımı mükemmeldi ve rockbar manzarasında izlemek harikaydı. Normalde tekrar Bali planım yoktu ama en kısa zamanda tüm seyahatimi bu otelde geçirmeye yönelik bir tatil programlıyıcam 🙏🏻

Cons:

Begenmediğim hiçbir şey yok sadece damak tadımıza uygun çok yemek çeşidi yoktu biz pizza ve hamburger yedik.

2026-06-27 • via Nuitee
K
Kihwan • couple • kr
8
2026-06-26 • via Nuitee