New Grand Hotel

Hotels
6.5 (121 reviews)
Lot 63-66, Block D Adika Commercial Complex , Keningau , my

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Laundry
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Location is good
Many eateries nearby
Easy access to food
Cons:
Noisy air conditioning
Thin pillows
Worn towels
Lack of drinking water

Categories

Cleanliness
5.25
Some issues mentioned regarding cleanliness, such as worn towels.
Service
7.75
Service was generally adequate but not highlighted as a strong point.
Location
8.25
Good location with shops and eateries nearby.
Room Quality
5.25
Negative comments regarding the quality of bedding and amenities.
Amenities
5.25
Several necessary amenities missing, such as drinking water and toiletries.
Value for Money
6.25
Some inconsistency in value compared to alternatives.
Food and Beverage
7.25
Availability of food options in the vicinity positively noted.
Overall Experience
6.75
Overall experience reflects the mix of positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:07

Property Description

Convenient Location
Located just 45 km from Monsopiad Cultural Village, New Grand Hotel in Keningau offers easy access to nearby attractions, allowing guests to explore the city effortlessly.

Comfortable Accommodation
Guests can relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, free WiFi, and a private bathroom. Enjoy city views and unwind in comfort during your stay.

Excellent Service
With a 24-hour front desk, guests can rely on the hotel staff for assistance at any time. Experience quality service and make the most of your time at New Grand Hotel in Keningau.

To book your stay and enjoy a convenient and comfortable experience at New Grand Hotel, make your reservation now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.5
Based on 121 reviews
Cleanliness: 5.25
Service: 7.75
Location: 8.25
Room Quality: 5.25
Amenities: 5.25
Value for Money: 6.25
Food and Beverage: 7.25
Overall Experience: 6.75
N
Nurul family_with_children my
5
Cons:

Tiada botol mineral di sediakan.

2026-06-18 via Nuitee
C
CL solo_traveller my
4
2026-06-15 via Nuitee
H
Hope couple my
7
2026-06-08 via Nuitee
C
cik nurul Abdullah solo_traveller my
5
2026-06-07 via Nuitee
R
Rozlyn solo_traveller my
10
2026-06-04 via Nuitee
R
Reginah couple my
10
Pros:

Staf peramah dan baik

2026-05-30 via Nuitee
A
anang japar couple my
5
Mump
Cons:

Dusty. Toilet hose rusty. Noisy nite.

2026-05-17 via Nuitee
A
Aizat couple my
10
2026-03-31 via Nuitee
C
chee yuan couple my
1
Cons:

aircond not cold

2026-03-28 via Nuitee
A
Alberth extended_group my
8
2026-03-27 via Nuitee
I
Irmah extended_group my
7
2026-02-14 via Nuitee
A
Abel couple my
5
2026-01-19 via Nuitee
J
Jidon solo_traveller my
6
Generally acceptable. The reservation price with the hotel is cheaper than the online reservation.
Pros:

Location.

Cons:

Smoke smell in a non-smoking room.

2026-01-04 via Nuitee
R
reena couple my
8
2025-12-28 via Nuitee
A
Aizat solo_traveller my
10
2025-12-25 via Nuitee
B
Bartholomew family_with_children my
7
2025-11-17 via Nuitee
H
Heart couple my
5
2025-11-09 via Nuitee
A
Ali couple my
9
2025-09-18 via Nuitee
C
caroline couple my
10
2025-09-16 via Nuitee
C
CHEONG solo_traveller my
6
Value for money
Pros:

location is good. many eatries.

Cons:

aircon abit noisy

2025-09-09 via Nuitee