Dolphin SA1

Hotels
7.5 (3101 reviews)
12-14 Whitewalls , Swansea , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great central location
Cons:
Cleanliness issues
Uncomfortable room quality

Categories

Cleanliness
6.25
Several reviews mentioned issues with cleanliness, such as mouldy curtains and a dirty toilet.
Service
9.25
Many reviews praised the friendly and helpful staff.
Location
9.25
Central location frequently highlighted as a major positive.
Room Quality
6.75
Mixed sentiments with complaints about uncomfortable beds and dating decor.
Amenities
7.25
General availability of amenities recognized, but some dissatisfaction noted.
Value for Money
5.75
Several comments indicating that the price did not meet expectations.
Food and Beverage
7.75
Some positive mentions of hot chocolate and breakfast, though less frequent.
Overall Experience
7.75
A mixed but generally positive sentiment about the stay; acceptable but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:31

Property Description

Convenient Location
Situated in Swansea, Dolphin SA1 is just a stone's throw away from the Grand Theatre, Swansea Beach, and Swansea Marina, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation
The rooms at Dolphin SA1 are equipped with modern amenities such as free WiFi, flat-screen TVs, and either a bathtub or a shower in the bathroom. The suites offer a spacious sitting area for guests to relax and unwind.

Great Dining and Entertainment Options
Guests can enjoy a continental breakfast delivered to their room and have access to the on-site bar that serves a variety of beverages all day long. The 24-hour front desk ensures that guests' needs are always taken care of.

Experience the best of Swansea at Dolphin SA1 - book your stay now for a memorable visit!

Important information:

Car Parking is available at the nearby NCP Salubrious Place, SA1 3LZ, located next to the VUE cinema.

A 15% parking discount is available for hotel guests using a voucher available from the hotel reception. Vouchers are subject to availability.

A £100 refundable deposit is required upon check in. Please be advised there is some refurbishment work being carried out at the Hotel which may cause some unavoidable disturbance from approx. 08:30am
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 3101 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 6.75
Amenities: 7.25
Value for Money: 5.75
Food and Beverage: 7.75
Overall Experience: 7.75
P
Pamela solo_traveller gb
7
Pros:

I night was adequate.
Thanks to the chap on the desk for a kind welcome.

Cons:

Rather dated hotel.
Needs a big upgrade if people are going to stay in numbers.
Good location for marina and main shopping areas.
View from bedroom window was grotty roofs and SEAGULLS.
Perhaps a covered garden with netting to keep off the birds would be a nice idea.
Could be a very nice place to stay. Investment, investment; airconditioning.

2026-07-04 via Nuitee
M
Mary couple gb
9
2026-07-03 via Nuitee
F
Flounders solo_traveller gb
6
Pros:

Room was clean all ok

Cons:

Breakfast was expensive and inedible
£24.00 for 2 got a £10.00 refund

2026-07-03 via Nuitee
H
Henry solo_traveller gb
8
2026-07-02 via Nuitee
C
Ceri couple gb
7
Very nice stay
Pros:

Location, staff

Cons:

No air con

2026-07-01 via Nuitee
C
Ceri couple gb
7
We love staying at the Dolphin
Pros:

Central location, great staff…. Wish they had air con tho!

Cons:

No fault of staff or property and we were given a fan on request but room very warm/stuffy

2026-07-01 via Nuitee
M
Morgan solo_traveller gb
9
2026-06-30 via Nuitee
K
KIERON couple gb
9
Great stay and lovely staff
Pros:

Location

Cons:

Room was too hot but our fault for not asking for a fan

2026-06-30 via Nuitee
S
Sarah couple gb
1
2026-06-29 via Nuitee
J
Jamie solo_traveller gb
8
Pros:

Big room

Cons:

Few stains on bed ,bed was hard

2026-06-29 via Nuitee
H
HellyNelly solo_traveller gb
10
Pros:

Close to all amenities clean and tidy could do with a little update

2026-06-29 via Nuitee
J
Jeremy solo_traveller gb
8
2026-06-28 via Nuitee
L
Lisa solo_traveller gb
2
2026-06-28 via Nuitee
C
Corinna solo_traveller gb
5
2026-06-28 via Nuitee
J
Jo solo_traveller gb
5
Friendly and convenieng
Pros:

Friendliness. Nice breakfast, value for money.

Cons:

Thick dust on top of bedside light (bright sunlight showed this up!) and hair in bath plug

2026-06-28 via Nuitee
L
Leonie solo_traveller de
6
Pros:

Location was great, staff friendly

Cons:

It was stuffy, way too hot and a bit dirty

2026-06-27 via Nuitee
M
Mandy solo_traveller nl
3
2026-06-26 via Nuitee
H
Harry solo_traveller gb
10
I didn't arrive until very late due to traffic, and the staff were understable friendly and polite
Pros:

Nice and clean

Cons:

It was all fine

2026-06-25 via Nuitee
T
Trow solo_traveller gb
9
2026-06-25 via Nuitee
P
Patricia solo_traveller pt
4
2026-06-24 via Nuitee