Dolphin SA1

Hotels
7.5 (3127 reviews)
12-14 Whitewalls , Swansea , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great central location
Cons:
Cleanliness issues
Uncomfortable room quality

Categories

Cleanliness
6.25
Several reviews mentioned issues with cleanliness, such as mouldy curtains and a dirty toilet.
Service
9.25
Many reviews praised the friendly and helpful staff.
Location
9.25
Central location frequently highlighted as a major positive.
Room Quality
6.75
Mixed sentiments with complaints about uncomfortable beds and dating decor.
Amenities
7.25
General availability of amenities recognized, but some dissatisfaction noted.
Value for Money
5.75
Several comments indicating that the price did not meet expectations.
Food and Beverage
7.75
Some positive mentions of hot chocolate and breakfast, though less frequent.
Overall Experience
7.75
A mixed but generally positive sentiment about the stay; acceptable but with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 09:31

Property Description

Convenient Location
Situated in Swansea, Dolphin SA1 is just a stone's throw away from the Grand Theatre, Swansea Beach, and Swansea Marina, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation
The rooms at Dolphin SA1 are equipped with modern amenities such as free WiFi, flat-screen TVs, and either a bathtub or a shower in the bathroom. The suites offer a spacious sitting area for guests to relax and unwind.

Great Dining and Entertainment Options
Guests can enjoy a continental breakfast delivered to their room and have access to the on-site bar that serves a variety of beverages all day long. The 24-hour front desk ensures that guests' needs are always taken care of.

Experience the best of Swansea at Dolphin SA1 - book your stay now for a memorable visit!

Important information:

Car Parking is available at the nearby NCP Salubrious Place, SA1 3LZ, located next to the VUE cinema.

A 15% parking discount is available for hotel guests using a voucher available from the hotel reception. Vouchers are subject to availability.

A £100 refundable deposit is required upon check in. Please be advised there is some refurbishment work being carried out at the Hotel which may cause some unavoidable disturbance from approx. 08:30am
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 3127 reviews
Cleanliness: 6.25
Service: 9.25
Location: 9.25
Room Quality: 6.75
Amenities: 7.25
Value for Money: 5.75
Food and Beverage: 7.75
Overall Experience: 7.75
B
Brigid • extended_group • gb
7
No frills hotel in convenient city centre location.
Pros:

Liked the town centre location, very friendly staff.

Cons:

Rooms were very warm and not all had fans. Very noisy from street noise and seagulls if the windows were open. Needed summer-weight bedding.

2026-07-25 • via Nuitee
I
Iryna • couple • pl
8
2026-07-24 • via Nuitee
G
grant • solo_traveller • gb
8
Pros:

It was central, staff were very polite and

Cons:

No parking, very noisy, room was small and stuffy

2026-07-24 • via Nuitee
T
Tijo Thomas • solo_traveller • gb
9
2026-07-24 • via Nuitee
A
ANNE • family_with_children • gb
7
Very relaxing and no worry the hotel was great
Pros:

The staff was very helpful and pleasant also the hotel was in a great place

Cons:

EVERYTHING WAS GOOD FOR THE MONEY WE PAID

2026-07-24 • via Nuitee
J
Joanna • solo_traveller • gb
7
Met my main needs
Pros:

Convenient central location. Pleasant reasonable size room and bath. Helpful staff

Cons:

Lack of decent breakfast and noise from street

2026-07-23 • via Nuitee
C
Charlie • extended_group • gb
8
Great stay for our stag party.
Pros:

The rooms were perfect for our stay. We were on a stag do so it was a very convenient location for our trip. There was 6 of us in the booking and all rooms were exactly what we needed.

Cons:

No issues was pleased with our stay.

2026-07-23 • via Nuitee
J
jamie • solo_traveller • gb
4
2026-07-23 • via Nuitee
C
Conchobar • couple • gb
5
2026-07-23 • via Nuitee
L
Luca • solo_traveller • de
6
2026-07-22 • via Nuitee
I
Ing-Mari • solo_traveller • se
5
Pros:

Trevlig personal.

Cons:

Att behöva göra en deposition förutom betalningen.
Renovering utanför huset.
Saknad av sänglampor.
Varmt rum bara en fläkt till två rum. Hård/mjuksäng.

2026-07-22 • via Nuitee
S
Samantha • couple • gb
6
Pros:

Staff were lovely.

Cons:

There was no air conditioning.You could only open the windows a few inches.
The room was 36 degrees we actually felt quite ill in the morning from the heat.

2026-07-22 • via Nuitee
G
Gareth • solo_traveller • gb
8
Pros:

Staff extremely friendly and polite

2026-07-22 • via Nuitee
A
Antony • solo_traveller • gb
7
Pros:

Central location.

Cons:

Having to pay £100 in case of room damage. Very excessive and off putting for future bookings.

2026-07-22 • via Nuitee
K
karen • solo_traveller • gb
8
Good value for money
Pros:

Good location for station, shops, places to eat and other amenities. The room was clean and comfortable. The staff very helpful and friendly.

Cons:

Its right in the town centre so a bit of outside noise at night, but that's not the hotels fault.

2026-07-21 • via Nuitee
S
Shirley • solo_traveller • gb
10
Pros:

The staff was very welcoming and took their every opportunities to help out... the room was standard could of done with a bit of dusting behind things but apart from that its all good xx

Cons:

Only dust behind items which didnt effect my stay at all..

2026-07-21 • via Nuitee
C
clement viorel • solo_traveller • gb
7
2026-07-21 • via Nuitee
D
David Martin • solo_traveller • gb
7
Better than expected...
Pros:

Staff at reception / cafe very helpful and sociable. A little nervous beforehand due to many negative reviews but to be fair, bedding, pillows, towels, etc. were all clean. Bathroom satisfactory. Hotel is as central as you can get.

Cons:

Rooms are in dire need of refurbishment, including carpets. I notice 3rd floor closed, so maybe some work has already started?

2026-07-21 • via Nuitee
S
shona • couple • gb
10
2026-07-21 • via Nuitee
C
cath • solo_traveller • gb
10
Great hotel
Pros:

The room was spotless and beds very comfortable could not fault anything during our stay, would highly recommend staying at the dolphin SA1, we definitely will return.

Cons:

Leaving on Sunday morning 🥺.

2026-07-21 • via Nuitee