Macdonald Aviemore Hotel at Macdonald Aviemore Resort

Hotels
Macdonald Hotels & Resorts
7.1 (2744 reviews)
Aviemore Highland Resort , Aviemore , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Outdated facilities
Value for money concerns

Categories

Cleanliness
5.31
Multiple mentions of cleanliness issues; room cleanliness was below expectations and cleanliness concerns were noted in several reviews.
Service
7.78
Some staff were noted as friendly while others were seen as abrupt; overall service was acceptable for the hotel tier.
Location
8.32
Consistent praise for the fantastic location, though other aspects of the hotel detracted from the overall experience.
Room Quality
6.27
Rooms described as dated with some cleanliness issues; needs refurbishment.
Amenities
7.3
Amenities like the pool and breakfast received praise, but some facilities were termed a bit run down.
Value for Money
6.26
The price paid did not reflect the quality of experience according to multiple reviews.
Food and Beverage
8.31
Breakfast options were positively mentioned, though there were some issues with food freshness.
Overall Experience
7.28
Mixed feelings overall with both praise and criticism regarding various aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:07

Property Description

Luxurious Accommodations and Family-Friendly Amenities
Discover the Macdonald Aviemore Hotel at Macdonald Aviemore Resort, nestled in the stunning Cairngorms National Park. Experience 4-star rooms with modern comforts, including free WiFi and family-friendly options like bunk beds or sofa beds.

Dining Variety and Seasonal Restaurants
Indulge in a culinary adventure at Spey Burger, offering American-style favorites. Explore a plethora of dining choices throughout the resort, from Aspects Restaurant to Giovanni’s Italian Ristorante. Savor seasonal delights at Spey Burger and Giovanni's.

Leisure Facilities and Family Activities
Enjoy complimentary access to the Aviemore Activity Centre with a leisure pool, soft play area, gym, and seasonal café. Children under 12 stay and eat for free, making it the perfect family getaway.

Book your stay at the Macdonald Aviemore Hotel for an unforgettable experience amidst breathtaking scenery and top-notch amenities.

Important information:

Family rooms can accommodate 2 adults and one child, or 2 adults and 2 children. The rooms are not suitable for more than 2 adults.

The credit/debit card used to book a pre-paid rate must be presented to reception on arrival at the hotel. Please note that failure to do so will result in an alternative payment method being required.

Please be aware that some restaurants including Spey Burger at Macdonald Aviemore Resort will be seasonal, but at least one of our restaurants will be open during low season

For guests staying on a Dinner, Bed and Breakfast package you can enjoy a £25 spend towards food in one of our restaurants. "Children aged 12 and under can stay and take breakfast for free when sharing a suitable room with two adults. Child dinner will be charged separately dependent on menu chosen"

When booking 7 rooms or more, different policies and additional supplements may apply.

Please be aware that Thunder in the Glens event will be taking place on resort from the 22nd - 24th August 2025 inclusive. This event will cause elevated noise levels due to being a motorcycle event, and there will also be live music being played around the resort until late evening.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.1
Based on 2744 reviews
Cleanliness: 5.31
Service: 7.78
Location: 8.32
Room Quality: 6.27
Amenities: 7.3
Value for Money: 6.26
Food and Beverage: 8.31
Overall Experience: 7.28
Y
Yuliya family_with_children gb
1
2026-07-25 via Nuitee
A
Amanda couple gb
10
2026-07-25 via Nuitee
I
Isabel family_with_children at
6
Akzeptabel
Pros:

Das Bett (Doppelbett) im Zimmer war sehr bequem. Im Zimmer war es auch sehr ruhig (kein Straßenlärm), man hat leider alles gehört, was die Nachbarn gesprochen haben. Indoor Spielplatz & Pool der Anlage waren perfekt für Regentage, es gab auch ausreichend Spielmöglichkeiten für Kinder.

Cons:

Das Frühstück war enttäuschend. Ich habe (fast) noch nie so wenig Auswahl bei einem Buffet gesehen. Für ein so teures Hotel würde ich deutlich mehr erwarten. Die Sauberkeit war grenzwertig - der Teppichboden hat ausgesehen, als müsste er dringend erneuert werden (oder bräuchte eine Grundreinigung). Genauso das Ausziehbett/Sofa - das war super unbequem und (wie der Rest des Hotels) schon etwas in die Jahre gekommen. Die Reinigung der Zimmer erfolgt theoretisch jeden Tag, praktisch wird jedoch nur das gemacht, worauf das Personal Lust hat. Betten wurden nicht gemacht, Tee/Kaffee/Milch wurden mehrere Tage lang nicht aufgefüllt, Handtücher wurden auch nur sehr sporadisch ausgetauscht.

2026-07-25 via Nuitee
S
Sandra family_with_children gb
5
Staff were welcoming and friendly, very close to centre of Aviemore where there’s lots to do.
Pros:

Location is great as walking distance from centre of Aviemore and activities

Cons:

Rooms very run down, walls were disgusting with splatters all over from previous customers. Not much in the way of entertainment in the evening.

2026-07-25 via Nuitee
M
Mcguire family_with_children gb
8
Overall wouldn’t stay at this hotel again.
Pros:

Facilities like swimming pool soft play. Also disco. Kids loved it.

Cons:

Not clean. Dust inside the wardrobe like it wasn’t been cleaned for a long time also bath there was a lot of hair in the drain. Never got room clean until late afternoon too. When complained to reception staff they seemed they did really cared. Was very disappointed. Other staff were great apart reception.

2026-07-24 via Nuitee
L
Laura Jane family_with_children gb
8
Good
Pros:

It was nice plenty of choice

Cons:

The swimming pool life guards one of the days the 2 females stood and chatted and were not watching what was happening in the pool

2026-07-24 via Nuitee
C
Corrie family_with_children ca
8
Cons:

The housekeeping and bar staff were not the friendliest

2026-07-24 via Nuitee
L
Lisa solo_traveller gb
3
2026-07-24 via Nuitee
S
Stewart family_with_children gb
6
more than adequate, good walks locally
2026-07-24 via Nuitee
W
Wen Ting solo_traveller gb
6
Pros:

I like the environment like it surrounded by trees.

Cons:

We stay there during summer, it's hot and if a fan is provided it would be very much appreciated.

2026-07-23 via Nuitee
G
Graham couple gb
10
Very pleasant experience
Pros:

Everything was nice

Cons:

Nothing

2026-07-23 via Nuitee
J
Jupiter family_with_children gb
10
2026-07-23 via Nuitee
J
Jordan family_with_children gb
7
Enjoyable
Pros:

location, facilities for kids, value for money

Cons:

Rooms abit outdated but bathroom/shower well presented

2026-07-22 via Nuitee
P
Penman family_with_children gb
7
Cons:

It qas very warm within the room would be good if fans where available

2026-07-22 via Nuitee
B
Bliss family_with_children gb
7
Me and my kids had the best stay and the meal at the highland hotel was amazing. We will be back next year. To stay at
Pros:

So much to do for the children.

Cons:

The staff in the hotel at reception are rude.

2026-07-22 via Nuitee
A
A couple gb
5
Bed comfy but female receptionist staff with glasses quiet rude/ avoid pub for gluten-free diet
Pros:

We liked the bed as it was comfy. You'd better choose which restaurant you want to eat at, as there was one restaurant from the McDonald's group ( golf) where it was acceptable food even for me, as I'm on a gluten-free diet.

Cons:

We stayed the week starting 13th July 2026. Even though breakfast was tasty, we were surprised that the second room where breakfast was served had more food options. I was disappointed that it was not much choice for ceoliacs as i am gluten-free. It was very disappointing that they advertised on their bar menu that they have gluten-free food, but when we ordered it, the staff apologised to us for the food not being gluten-free. Then I was disappointed to be sent to the pub for ice instead of the receptionist doing it for me, as I came down with an ice bucket for ice. It was my birthday week, and I was seriously very disappointed by all this. The receptionist was talking to someone about a private matter, so he could be kind enough to fill in the ice bucket so I did not have to wait in the pub for everyone to be served and then to get ice. Even his colleague said the same to me.

Female receptionist was extremely rude. I used to work at Randolph Hotel in Oxford many years ago, but I have never experienced such a rude person. From entering the hotel she refused to read my printed booking and tried to humiliate me for giving her the printed booking. I can read and speak, but I preferred for her to read it. Not everyone needs to know my name and surname. Then, when other elderly guests struggled with the window, and I came to tell the same female receptionist about that, she said : ,,I am busy What is wrong with them.'' So rude. Even when I was a receptionist, I would never say that. I wish that I could talk to her and explain to her how it was obvious to me that she was not suitable for the job she was doing and she was a very rude person. You never said to any customer '' What is wrong with you.'' and '' I am busy.'' Obviously, with this approach of hers, she cannot go any further than what I did in my career. After experiencing this, I am glad that I do not work for this hotel group, as it has changed a lot, as I can see.

2026-07-22 via Nuitee
G
gibb solo_traveller gb
2
2026-07-22 via Nuitee
J
Janis couple gb
7
Good place to stay with kids
Pros:

Good facilities for kids

Cons:

Decor and room a bit dated

2026-07-22 via Nuitee
R
Rhona solo_traveller gb
6
2026-07-22 via Nuitee
K
Kevin family_with_children gb
9
2026-07-21 via Nuitee