Hotel Great Polonia Velvet Suwałki

Hotels
8.8 (2199 reviews)
ul. Kościuszki 128 , Suwałki , PL

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good food quality
Great location
Cons:
Temperature issues in rooms
Some staff politeness concerns
WiFi and TV issues

Categories

Cleanliness
8.7
Guests frequently mentioned the cleanliness of the hotel, with many positive sentiments.
Service
9
Service was noted to be friendly and professional, though there were some comments on staff politeness.
Location
9.2
The location was praised multiple times, highlighted as convenient and superb.
Room Quality
8.2
Some rooms had issues with temperature and comfort, affecting the overall experience.
Amenities
8.7
Amenities were deemed satisfactory, though some reported deficiencies like insufficient shower supplies.
Value for Money
8.7
General sentiment suggested good value, though some pricing objections were noted.
Food and Beverage
9.2
Breakfast and food quality received high praise from multiple guests.
Overall Experience
8.7
The overall experience was largely positive with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:23

Property Description

Luxurious Rooms with Modern Amenities

Experience comfort and convenience at Velvet Hotel & Restaurant in Suwałki. Indulge in our bright, air-conditioned rooms equipped with free Wi-Fi, rain showers, LCD TVs, and complimentary toiletries.

Exquisite Dining Experience at CIAO AMORE

Savor a culinary journey at CIAO AMORE restaurant, offering a delectable selection of international dishes made with fresh ingredients. Enjoy the convenience of packed lunches and special diet menus tailored to your preferences.

Convenient Location and Additional Services

Benefit from our 24-hour reception, monitored parking, newspapers, and guide books. With underground parking available at a surcharge, explore Suwałki with ease. Book your stay at Velvet Hotel & Restaurant for a memorable experience.

Important information:

Please note that children accompanied with adults need to provide a valid ID/government-issued ID/passport/student ID at check-in and identify his/her relationship with the adults at check-in.
Please note that pets will incur an additional charge of PLN 100 per day, per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2199 reviews
Cleanliness: 8.7
Service: 9
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 8.7
T
Tadeáš • extended_group • cz
9
2026-10-17 • via Nuitee
J
Jerzy • couple • pl
8
2026-10-16 • via Nuitee
E
ewelina • couple • pl
10
Pros:

Super mila i pomocna Pani z recepcji. Hotel mega zuskuje dzieki takiej obsludze. Gotaco polecam!!!

Cons:

Brak minusow :)

2026-10-14 • via Nuitee
O
Oksana • couple • pl
9
2026-10-12 • via Nuitee
O
Oksana • couple • pl
9
2026-10-12 • via Nuitee
T
Tomasz • extended_group • pl
10
2026-10-12 • via Nuitee
M
Michal • solo_traveller • pl
10
Pros:

Komfortowe lozko, silownia, sauna, parking

Cons:

Brak wody w pokoju, choc byla kawa i herbata

2026-10-11 • via Nuitee
K
Kerli • couple • ee
7
2026-10-11 • via Nuitee
T
Tomasz • solo_traveller • pl
8
Cons:

brak śniadania w cenie

2026-10-09 • via Nuitee
A
Agnese • couple • lv
10
2026-10-09 • via Nuitee
Алексеенко • solo_traveller • ee
8
2026-10-08 • via Nuitee
J
Justyna • family_with_children • pl
10
Świetny wybór na nocleg ze śniadaniem
Pros:

Pyszne śniadanie, wegetarianie też znajdą coś dla siebie.
Komfortowy pokój.
Dobra lokalizacja.

2026-10-08 • via Nuitee
M
Michail • extended_group • lt
9
2026-10-08 • via Nuitee
D
Dace • extended_group • th
9
Pros:

Very comfortable rooms , clean and shower was amazing 🤩

Cons:

No restaurant! Even though the hotel building is named “Hotel & Restaurant.” The receptionist told us that the restaurant closed a year ago. 🤭🫣

⚠️ Very important for guests paying in euros: the prices shown on Booking.com do not match the price charged upon arrival!

2026-10-08 • via Nuitee
T
Thapa • solo_traveller • pl
10
2026-10-08 • via Nuitee
N
Nissim Levy Hotel's • solo_traveller • il
9
Pros:

מיקום. חניה חינם. ארוחת בוקר טובה
מיטות נוחות

Cons:

הכל היה תקין

2026-09-19 • via Nuitee
N
Nikolai • family_with_children • de
8
Pleasant stay for a single night
2026-09-19 • via Nuitee
K
Karolina • solo_traveller • pl
10
Pros:

Dobra lokalizacja. Mily i pomocny personel.

2026-09-19 • via Nuitee
T
tolocko • solo_traveller • lv
9
Pros:

Fantastiskas brokastis! Ļoti atsaucīgs personāls!

Cons:

Gultas matracis bija priekš manis par mīkstu. Bet tā jau ir gaumes lieta.

2026-09-18 • via Nuitee
J
JAAN • couple • ee
8
2026-09-17 • via Nuitee