Hotel Great Polonia Velvet Suwałki

Hotels
8.8 (2039 reviews)
ul. Kościuszki 128 , Suwałki , pl

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good food quality
Great location
Cons:
Temperature issues in rooms
Some staff politeness concerns
WiFi and TV issues

Categories

Cleanliness
8.7
Guests frequently mentioned the cleanliness of the hotel, with many positive sentiments.
Service
9
Service was noted to be friendly and professional, though there were some comments on staff politeness.
Location
9.2
The location was praised multiple times, highlighted as convenient and superb.
Room Quality
8.2
Some rooms had issues with temperature and comfort, affecting the overall experience.
Amenities
8.7
Amenities were deemed satisfactory, though some reported deficiencies like insufficient shower supplies.
Value for Money
8.7
General sentiment suggested good value, though some pricing objections were noted.
Food and Beverage
9.2
Breakfast and food quality received high praise from multiple guests.
Overall Experience
8.7
The overall experience was largely positive with a few concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:23

Property Description

Luxurious Rooms with Modern Amenities

Experience comfort and convenience at Velvet Hotel & Restaurant in Suwałki. Indulge in our bright, air-conditioned rooms equipped with free Wi-Fi, rain showers, LCD TVs, and complimentary toiletries.

Exquisite Dining Experience at CIAO AMORE

Savor a culinary journey at CIAO AMORE restaurant, offering a delectable selection of international dishes made with fresh ingredients. Enjoy the convenience of packed lunches and special diet menus tailored to your preferences.

Convenient Location and Additional Services

Benefit from our 24-hour reception, monitored parking, newspapers, and guide books. With underground parking available at a surcharge, explore Suwałki with ease. Book your stay at Velvet Hotel & Restaurant for a memorable experience.

Important information:

Please note that children accompanied with adults need to provide a valid ID/government-issued ID/passport/student ID at check-in and identify his/her relationship with the adults at check-in.
Please note that pets will incur an additional charge of PLN 100 per day, per pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 50 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for 50 zł per person per night when using an available cot.
    Children up to and including 3 years old stay for 50 zł per person per night when using an existing bed.
    People no matter the age stay for 100 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2039 reviews
Cleanliness: 8.7
Service: 9
Location: 9.2
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 8.7
C
Cristian • family_with_children • fi
3
2026-06-20 • via Nuitee
S
Slavomir • couple • lt
10
2026-06-18 • via Nuitee
K
Kaivo K • extended_group • ee
10
2026-06-18 • via Nuitee
R
robert • solo_traveller • nl
9
2026-06-17 • via Nuitee
A
Aurimas • solo_traveller • lt
10
2026-06-16 • via Nuitee
M
Marvi • solo_traveller • ee
7
Pros:

Väga meeldis olemuselt tuba, milles ööbisime

Cons:

Otseselt ei olnudki midagi sellist, mis ei meeldinud. Hommikusöögi valik üsna väike, aga kõik mis oli, oli söödav ja kõhu sai täis

2026-06-16 • via Nuitee
J
Josef Martin • solo_traveller • ch
9
2026-06-16 • via Nuitee
R
Rein • extended_group • ee
10
2026-06-16 • via Nuitee
K
Katja • extended_group • de
8
Hotel in guter Lage mit gutem Frühstück.
Pros:

Das Hotel war angenehm und gut ausgestattet. Wir waren nur eine Nacht auf der Durchreise. Das Frühstück war sehr reichhaltig und vielfältig. Es ist nicht weit in schöne Wandergebiete.

Cons:

Da wir zu viert waren, war es doch ziemlich eng im Zimmer und für die Handtücher gab es dann auch kaum Möglichkeiten zum Trocknen. Parkplätze gab es nicht unbedingt ausreichend. Wir mussten dann doch auf einen kostenpflichtigen in der Tiefgarage ausweichen.

2026-06-15 • via Nuitee
K
Karina • solo_traveller • pl
10
2026-06-15 • via Nuitee
A
Anita • family_with_children • lv
7
good for quick pit stop
Pros:

spacious room, clean, good value for money imo
as a one day pit stop.

Cons:

breakfast was very average.

2026-06-15 • via Nuitee
V
Ville • solo_traveller • fi
8
2026-06-14 • via Nuitee
V
Vīgante • family_with_children • lv
10
2026-06-14 • via Nuitee
E
eva-maria • couple • de
10
Wir würden hier wieder übernachten
Pros:

Großes Zimmer, bequeme Matratzen, sehr sauberes Bad, Frühstück mit großer Auswahl in einem wunderschönem Restaurant im Haus. Parkplätze direkt hinter dem Haus. Sehr freundliches und hilfsbereites Personal, selbst unsere Wäsche wurde gewaschen, nachdem wir nach einem Waschsalon gefragt haben. Alles in allem einfach ein perfekter Aufenthalt.
Ein Tipp am Rande, 5 Min zu Fuß vom Hotel gibt es ein tolles Restaurant: Rozmarino

2026-06-14 • via Nuitee
J
Jolanta • family_with_children • lt
10
Drąsiai apsistotumėm dar kartą.
Pros:

Perskaičius neigiamus atsiliepimus truputį abejojome, bet nieko panašaus nebuvo. Labai gera lokacija, malonus personalas, kambarys didelis ir jaukus. Gal pritrūko papildomos antklodės, nes dviems po viengule nelabai patogu, bet vasaros metu ir tai ne problema bent mums.

2026-06-13 • via Nuitee
E
Elizabeth • solo_traveller • us
9
The housekeeping staff was very helpful and welcoming.
Pros:

This was a great stay. The room was great and housekeeping was exceptional.

Cons:

The bathroom doors in downstairs bathroom did not close all the way.
The fridge seemed to turn off whenever we removed the key card, which means the food in the fridge did not stay cold.

2026-06-12 • via Nuitee
O
Oja • solo_traveller • ee
9
Pros:

Kõik oli korras

2026-06-11 • via Nuitee
M
Monika • solo_traveller • pl
10
2026-06-11 • via Nuitee
J
Jarosław • extended_group • pl
8
Pros:

Śniadanie znakomite.

2026-06-10 • via Nuitee
T
Tomasz • solo_traveller • pl
7
Pros:

Fajne śniadanie, dobra lokalizacja, ładny przestronny pokój, wygodne łóżka

Cons:

Brak restauracji na miejscu (tylko bufet śniadaniowy), pusta karafka na wodę do napełnienia na korytarzu z dystrybutora bardziej mi przypomina Hotele F1/Etap Hotele, albo lata 70'te w XX wieku niż hotel z ceną 400 PLN/doba

2026-06-10 • via Nuitee