Central Palace Halal Hotel

프론트 직원이 불친절함.
샤워실 온수가 녀무 막하게 나옴

シャワー水圧が弱すぎる。　洗面の蛇口がひとつ壊れていた、洗面シャワーヘッドも壊れていた。　Wi-Fiはすぐ切れる、ロビーでしか通じない。部屋は写真よりかなり安っぽい、価格に対してレベルがかなり低い

Nothing

Очень слабый напор в ванной и вода еле тёплая. Номер подуставший

クレジットカードで支払いができるホテルだったが到着日はカード決済端末が壊れて使えず、翌日のチェックアウトのときに

Propreté moyenne, petit déjeuner à revoir

Propreté moyenne, petit déjeuner à revoir

When checking out there was an issue with the card machine not accepting visa. They tell you to get cash out but the machine charges you to do that so we refused. They used the restaurant card machine to take payment. The gym had no aircon so was really warm n stuffy. You need to give an hour notice to use the spa facilities, which isn’t ideal as a tourist! The breakfast was really good if you go when it opens but chilled items (like yoghurt) are left open and not chilled for breakfast duration.

Following are things we reported to the hotel in writing and in person two different times during our stay, yet we only received a generic formal reply with no actual resolution.

1. Mosquitoe was present in the room with windows closed, and no electric mosquito repellent provided. Though not bitten, we were disturbed and woken up.
2. Wi-Fi is unstable and weak. Our business call was suddenly dropped twice, so we had to use our own data instead.
3. Shower water is very weak, we tried in the day night and evening. The water never gets hot even at maximum settings.
4. The upper lobby is partially under renovation, with a strong formaldehyde smell.
5. There is visible cotton fluff in the room and on curtains, causing constant sneezing.
6. Room slippers are missing; it is unclear whether they were omitted or not provided.

Back then, we were hoping that hotel management would reach out to us promptly for a proper discussion.

For us, the experience is disappointing, and a clear discrepancy between the online photos and the actual property.
Based on our experience, we do not feel this stay is worth the high cost.