Dwivedi Hotels Palace On Steps

Hotels
7.6 (507 reviews)
D21/11 Ranamahal Ghat, Near Dasawamedh , Varanasi , IN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Terrace
Laundry
Luggage storage
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Review Highlights

Pros:
Great location and views
Friendly and helpful staff
Cons:
Small room size
Missing basic amenities

Categories

Cleanliness
6.73
Cleanliness was a concern due to issues mentioned like maintenance and condition of rooms.
Service
8.7
Staff were exceptionally helpful and friendly, providing good assistance.
Location
8.74
Location received high praise for its proximity to the ghats and beautiful views.
Room Quality
6.69
Rooms were described as small and lacking basic amenities, impacting comfort.
Amenities
6.72
Basic amenities missing such as dryer and fridge, affecting guest satisfaction.
Value for Money
7.18
Considered expensive for the quality of the room; however, location justified some expense.
Food and Beverage
8.23
Restaurant quality was praised despite the hotel being older; good variety in breakfast.
Overall Experience
7.8
Overall, the experience was positive despite some shortcomings in room quality and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:56

Property Description

Riverside Retreat with Rooftop Dining

Scenic Views: Indulge in breathtaking views of the Ganges River from select rooms.

Culinary Delights: Enjoy a diverse range of Indian, Chinese, and Western cuisine at Sunrise Restaurant.

Convenience at Your Fingertips: Benefit from 24-hour room service, free Wi-Fi, and easy access to nearby attractions like the Golden Temple.

Ready to experience serenity by the Ganges? Book your stay at Palace on Steps now!

Important information:

Please note that the last mile towards Palace On Steps can only be accessed by foot.The ride takes approximately 10 minutes.

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Please note that the nearest public parking space is a 5 minute walk from the hotel.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 507 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 6.69
Amenities: 6.72
Value for Money: 7.18
Food and Beverage: 8.23
Overall Experience: 7.8
K
Kensuke • solo_traveller • jp
9
2026-09-18 • via Nuitee
S
Sohini • solo_traveller • in
10
Excellent
Pros:

Very good

Cons:

The lane one has to cross in between the property could be kept cleaner.

2026-09-17 • via Nuitee
N
Nathalie • family_with_children • fr
10
Superbe !
Pros:

Nous avons séjourné en août dans cet hôtel que j'avais choisi pour mon fils et moi à cause de sa localisation. Celle-ci était parfaite. Cet hôtel donne sur les bords du Gange, la vue y est magnifique, notre chambre donnait sur le Gange avec un petit balcon, il y a aussi une terrasse pour tout le monde jouxtant la salle à manger ! il est à proximité de toutes les attractions et notamment du Ghat le plus important pour assister le soir à la cérémonie de l'Aarti où nous sommes allés à pied. Il se situe dans la vieille ville dont les ruelles peuvent un peu dérouter les occidentaux mais il ne faut pas avoir peur, c'est tranquille. Le directeur de l'hôtel a demandé à un employé de nous accompagner à 4h du matin jusqu'à la route principale pour commander un tuk tuk et nous conduire à l'aéroport. Cette prestation est fondamentale pour nous guider et nous rassurer en pleine nuit, nous qui ne sommes pas habitués à ce type de ville. Cette prestation est aussi proposée en cas d'arrivée de nuit. Les petits déjeuners sont aussi très bons, indiens. Le directeur est très accueillant. Le seul point est le confort un peu sommaire de la chambre mais le prix et la vue compensent largement, après il y a de l'eau chaude et le matelas est confortable. Nous remercions le Diwedi pour son accueil ! Je recommande ! Et Bénarés, quelle ville incroyable et en pleine période de mousson !

Cons:

Rien, on a tout aimé !

2026-09-16 • via Nuitee
K
Kaisei • couple • jp
8
Pros:

The view from the room is superb. It's right in front of the Ganges River. Friendly staff.

Cons:

No hot shower.

2026-08-29 • via Nuitee
B
BANDYOPADHYAY • solo_traveller • in
6
2026-08-22 • via Nuitee
C
Cesar A • solo_traveller • es
6
Cálidad precio esta muy bien.
Pros:

Las vistas al Ganges

Cons:

El mobiliario un poco viejo y roto.

2026-08-19 • via Nuitee
R
rocko428 • solo_traveller • mx
10
2026-08-18 • via Nuitee
H
Hombe • solo_traveller • jp
8
リバーサイドのロケーション
Pros:

ロケーション

Cons:

トイレやシャワーなどの設備が古い

2026-08-16 • via Nuitee
N
Naruhiko • solo_traveller • jp
8
良い。メインGHAT中心旅行にはおすすめ。
Pros:

朝食がよかった。
パニールとカレーとチャイのシンプルな組み合わせだが普段とは違う、組み合わせ朝食スタイルがよかった。
場所がよかった。
川沿いなので、バイクや自動車の騒音がなかった。
スタッフがよかった。
要求すれば気さくに答えてくれる。
レストランが良い。
バルコニーでレストランで買ったビールを飲める。
テラスと屋上展望台があるので景色が良い。

Cons:

部屋は清潔ではない。
宿泊料金の割に衛生面はワンランク下。
インド旅行と割り切ればあり。女性や衛生面を気にする人にはおすすめしない。布団とバスタオルが古い。
場所。
メインGHATに近いが、ガッシーガット(良いレストランがあるところ)には遠い。
部屋の清掃や水は要求しないとしてくれない。

2026-08-15 • via Nuitee
M
MANUEL • solo_traveller • es
10
Pros:

Tener el rio Ganges justo debajo del balcón ha sido increíble, la habitación con su cama redonda ufff👍 y la amabilidad del personal de diez.

2026-08-14 • via Nuitee
M
Mahadevan • solo_traveller • au
4
2026-08-12 • via Nuitee
H
Hideharu • solo_traveller • jp
10
2026-07-16 • via Nuitee
P
pink • solo_traveller • in
9
Really on the steps
Pros:

The location of the hotel is great. The room is in one word, EPIC. Friendly & helpful staff. The food is good, the restaurant serves quality and quantity. The ghat section is easily accessible. The view is excellent. Overall, 100/100 recommend. Safe, you have your privacy and when you need some guidance the staff is happy to help.

Cons:

Bathrooms can be maintained better. Else all àwesome !

2026-07-14 • via Nuitee
P
Prashant • solo_traveller • in
10
Pros:

Beautiful hospitality felt like being on Ganga maata's lap.

2026-07-14 • via Nuitee
M
MASAFUMI • solo_traveller • jp
4
2026-07-11 • via Nuitee
K
Katsuhito • extended_group • in
6
Overall solid but there were some levels of improvement.
Pros:

Best view and good staff

Cons:

It would have helped if there were toilet paper.
We felt some weird electric shock every single time we turned on the shower tap.

2026-06-28 • via Nuitee
A
Aryan • extended_group • in
9
Pros:

The location, staff and service

Cons:

Needs a bit of maintenance in their rooms and bathrooms.

2026-06-27 • via Nuitee
S
Saptarshi • solo_traveller • in
10
Pros:

Nice location, helpful staff

Cons:

Nothing

2026-06-22 • via Nuitee
K
KANAK KANTI • solo_traveller • in
6
2026-06-11 • via Nuitee
T
Tomoko • couple • jp
9
ガンジス川を楽しむには最高の場所です
Pros:

部屋からガンジス川が見えて、場所が最高でした。6月の暑い時期だったので、散歩の後エアコンのある部屋でお昼寝して、また夜出掛けたりできたのは、ロケーションが良かったからに尽きます。スタッフの方々は、親切でした。朝食もありがたかったです。場所を優先するなら、お勧めできます。

Cons:

古くて綺麗ではないですが、承知の上で泊まりました。時々停電するけれど、これも仕方ないです。場所が迷路のような道の先にあるので、空港からのお迎えを頼みました。タオルは古くて使いたくなかったから、自前のを使いました。

2026-06-07 • via Nuitee