Hotel Royal Victoria

Hotels
8.8 (79 reviews)
Confederación Suiza 1240 , Victoria , CL

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent service
Good location
Cons:
Issues with room assignment
Reception service inconsistency

Categories

Cleanliness
8.38
No specific mention of cleanliness, but overall quality appeared acceptable.
Service
9.35
While there was a negative experience with reception, overall service was praised highly.
Location
9.39
Location mentioned positively, contributing to guest satisfaction.
Room Quality
7.84
Issues noted with room brightness and inappropriate room assignment.
Amenities
8.87
Amenities received mixed reviews, but some aspects appreciated, like breakfast.
Value for Money
8.83
Perceived value was fair for the services provided.
Food and Beverage
8.88
Positive remarks on food quality and attention in restaurant services.
Overall Experience
8.85
A generally satisfying experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-26 14:31

Property Description

Luxurious Accommodation
Hotel Royal Victoria offers elegantly furnished rooms with modern amenities including flat-screen TVs, air conditioning, and private balconies. The rooms also feature spacious wardrobes for your convenience.

Convenient Facilities
Enjoy the convenience of a 24-hour front desk, concierge service, and free WiFi throughout the property. Additionally, benefit from free private parking and the option of a paid airport shuttle service for a hassle-free stay.

Explore the Outdoors
Immerse yourself in the beauty of Victoria with activities like hiking and skiing, perfect for nature enthusiasts and adventure seekers alike.

Experience luxury, convenience, and adventure all in one place at Hotel Royal Victoria. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 79 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
E
Erika • solo_traveller • ch
8
Pros:

Schönes Ambiente, zentral gelegen

2026-10-11 • via Nuitee
S
Sebastián • family_with_children • cl
10
Un buen HUB para visitar otros lugares además de Victoria
Pros:

Maravilloso lugar

2026-10-08 • via Nuitee
P
Panes • family_with_children • cl
9
2026-10-07 • via Nuitee
G
Gretchen • extended_group • cl
10
Pros:

Súper limpio y cómodo

2026-09-16 • via Nuitee
T
Terence • couple • us
10
Best service at any hotel!
Pros:

I received outstanding personal attention from Valentina, from when I checked in to when I checked out. Valentina went out to the private parking area to make certain I could park and showed me the entrance to the hotel. More personal help was given the entire time!

Cons:

The rooms are great but this is a throw-back to when hotel rooms did not have refrigerators or microwaves. The hotel restaurant is convenient and serves a wide menu for all meals.

2026-09-15 • via Nuitee
J
Josefina • couple • cl
8
2026-09-14 • via Nuitee
M
Maria Luisa • couple • cl
8
2026-09-10 • via Nuitee
G
Gui Civolani • extended_group • br
8
Hotel aconchegante, quarto e chuveiro muito bons e restaurante excelente
Pros:

A localização é boa, tem um espaço amplo de garagem descoberta, a estrutura do hotel é bacana, quartos confortáveis, chuveiro muito bom e tem um ótimo restaurante de suporte aos hóspedes.

Cons:

Hotel não permite que estrangeiros que tenham feito a reserva pelo booking, paguem com moeda estrangeira para economizar o IVA (imposto de 15% para chilenos), ou seja, nossa reserva ficou 15% mais caro que o esperado (único hotel que isso aconteceu durante nosso período no Chile)

2026-08-31 • via Nuitee
M
mendoza encina • solo_traveller • cl
10
Pros:

La habitacion excelnte el baño muy limpio en verdad todo

2026-08-31 • via Nuitee
F
Francisco • solo_traveller • cl
8
Pros:

Buen desayuno

Cons:

Dormitorio pequeño y ademas tiene una puerta que tiene acceso al dormitorio del lado

2026-08-18 • via Nuitee
C
Cristobal • couple • cl
10
2026-08-02 • via Nuitee
M
Matias • solo_traveller • cl
8
2026-08-02 • via Nuitee
E
Elba • couple • cl
9
Buen hotel, buena ubicación y personal amable
Pros:

La amabilidad del personal y la ubicación

Cons:

Mucho calor en la habitación

2026-07-17 • via Nuitee
A
Ariel • family_with_children • cl
9
Cálido
Pros:

La decoración, temperatura, hospitalidad, orden, detalles, limpieza, estacionamiento, facilidad de check in y check out. Restaurante

Cons:

La percha para toallas estaba suelta.

2026-07-13 • via Nuitee
H
Hepp • couple • cl
9
Estancia muy grata y acogedora
Pros:

Ambiente muy grato y confortable, personal muy atento, muy buena comida en el restaurante del hotel. Estacionamiento amplio

2026-07-08 • via Nuitee
S
Sandra • solo_traveller • cl
7
Pros:

La ubicación excelente y es un lugar muy acogedor y cómodo

Cons:

Nos habría gustado una cama mas o cama de 2 plazas para una familia de 5 personas

2026-07-07 • via Nuitee
P
Paola • family_with_children • cl
10
Confortable
Pros:

Habitación y calidad de las camas

Cons:

El desayuno odria ser mas variado

2026-07-05 • via Nuitee
V
Verónica • solo_traveller • cl
10
Hotel hermoso en Victoria
Pros:

Me gustó el personal muy atento y acogedor. La decoración, la ubicación, el estacionamiento y jardines. El restaurante es muy bueno.

2026-07-02 • via Nuitee
P
Pamela Contreras • solo_traveller • cl
10
Excelente hotel
Pros:

La amabilidad del personal de limpieza, la comodidad de la habitación y el desayuno

2026-06-27 • via Nuitee
R
Romina • solo_traveller • cl
5
2026-06-26 • via Nuitee