Hotel Pension Steiner

Hotels
7.7 (799 reviews)
No 11 wecke street , Windhoek , na

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Outdated room facilities
Inconsistent service quality

Categories

Cleanliness
6.66
Reviews indicated issues such as mold in bathrooms and insufficient cleaning.
Service
8.63
Feedback highlighted friendly and helpful staff, despite some negative comments.
Location
8.67
Central location was frequently praised by reviewers.
Room Quality
7.12
Some guests mentioned outdated equipment and issues with room cleaning.
Amenities
7.15
Facilities such as the breakfast options were generally well-received, though some amenities were lacking.
Value for Money
7.61
Several guests found it adequate for the price, but there were complaints about cleanliness.
Food and Beverage
8.16
Breakfast was a highlight for many guests and received positive remarks.
Overall Experience
7.63
Overall experience was mixed, with both good and bad elements noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 19:19

Property Description

Luxurious Accommodation
Hotel Pension Steiner in Windhoek offers elegant rooms with free WiFi and personal safes for your comfort and security.

Convenient Amenities
Enjoy the convenience of free on-site private parking and luggage storage facilities during your stay at our property.

Accessible Location
Located just 5 km from Eros Airport, Hotel Pension Steiner provides easy access for travelers to and from Windhoek.

Book your stay at Hotel Pension Steiner now to experience comfort, convenience, and accessibility all in one place.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NAD 200 per person per night when using an available cot.
    Children up to and including 5 years old stay for NAD 200 per person per night when using an existing bed.
    People no matter the age stay for NAD 200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 799 reviews
Cleanliness: 6.66
Service: 8.63
Location: 8.67
Room Quality: 7.12
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 7.63
I
Ines • extended_group • pt
9
Qualidade incrível para o preço que se paga
Pros:

Localização, funcionários, limpeza e comida ! Tudo impecável

2026-07-11 • via Nuitee
B
Belko Massi • solo_traveller • bf
8
Pros:

L'embellissement

Cons:

Nothing

2026-07-11 • via Nuitee
M
Martina • solo_traveller • de
6
Für einen kurzen Aufenthalt gut, weil es zentral liegt.
Pros:

Die zentrale Lage, alles ist fußläufig zu erreichen.

Cons:

Die Führung. Das Personal ist durchweg freundlich und sehr bemüht. Die Führung unfreundlich und eher abweisend.

2026-07-10 • via Nuitee
B
Bo • solo_traveller • no
10
2026-07-07 • via Nuitee
M
Michelle • couple • ca
10
Comfortable, clean, great location, friendly and helpful staff.
Pros:

The staff were friendly and helpful. The staff gave us tips for being out after dark.

Cons:

The shower in the room was high and a bit difficult to get into.

2026-07-06 • via Nuitee
F
Fay • family_with_children • za
1
2026-07-05 • via Nuitee
R
Roger • solo_traveller • za
4
Very nice place and well located. It is very unfortunate about the extremely loud partying nearby
Pros:

Well located. Friendly staff, 24hr security

Cons:

Could do with some renovations.

There was a club playing extremely loud music nearby. Sounded like I was in the club while trying to sleep in the room

2026-07-05 • via Nuitee
T
TERS • solo_traveller • za
10
Tercia Pelston-Tour guide South Africa
Pros:

Staff was very friendly and helpful. ROOM was comfortable, loved the separate toilet

Cons:

Nil

2026-07-05 • via Nuitee
P
Petr • extended_group • cz
9
2026-06-30 • via Nuitee
M
Mirte • family_with_children • nl
7
2026-06-26 • via Nuitee
S
Sylwia • solo_traveller • gb
9
Pros:

The Staff was super helpful and nice. Perfect location. I felt safe there. Air-conditioned in the room.

Cons:

Cleanliness of coffee table.

2026-06-26 • via Nuitee
J
Jacqueline • extended_group • au
9
Excellent property close to everything and reasonably priced.
Pros:

Clean comfortable with a pool, garden, great buffet breakfast, parking and close to the mall. African adaptors in room. Staff were friendly and helpful. Airport transfers about 45mins and negotiable. Around NAD700 for 2 pax

Cons:

Nothing.

2026-06-23 • via Nuitee
S
Samuel • extended_group • ke
9
2026-06-19 • via Nuitee
G
Gerhard • solo_traveller • de
8
Pros:

Nettes Personal
Parkplatz vor der Tür
Frühstück recht gut. Nettes Personal auch dort
Organisation zum Flughafen Transfer hat 100% geklappt

Cons:

Lautstärke vor der Tür der rücksichtslosen Menschen, die sich nicht benehmen können

2026-06-18 • via Nuitee
H
Hugo • solo_traveller • ec
10
Pros:

Todo excelente 👌

Cons:

No tengo comentarios al respecto..todo bien

2026-06-15 • via Nuitee
M
Michal • solo_traveller • sk
8
Pros:

I liked the staff, they were very nice and helpful. I could choose from different egg dishes, such as scrambled eggs, omelettes, and fried eggs for breakfast. Hotel is located very close to the mall.

Cons:

There was no housekeeping service during my stay.

2026-06-14 • via Nuitee
M
michel • solo_traveller • fr
10
Pros:

Super en plein centre

2026-06-11 • via Nuitee
C
Claudia • couple • de
5
Für eine Nacht ok. Beim nächsten Aufenthalt würde ich eine andere Unterkunft suchen
Pros:

Aufenthalt war ok für eine Nacht bei Ankunft und Abflug

Cons:

Das Bad war nicht geputzt, offene, gebraucht Shampooflasche auf der Ablage, Toilettendeckel war verstaubt und mit Haaren überzogen.
Besteck und Geschirr beim Frühstück war ok sauber

2026-06-11 • via Nuitee
H
Hoeker • solo_traveller • de
8
2026-06-10 • via Nuitee
M
Magnus • solo_traveller • no
10
Nice and comfortable stay. Helpful staff
2026-06-10 • via Nuitee