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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Express check-in/check-out
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Safety deposit box
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Soundproof rooms
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Ironing service
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Car hire
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Ski storage
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Non-smoking throughout
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Shuttle service (additional charge)
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Allergy-free room
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Kid meals
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Key access
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Face masks for guests available
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Security alarm
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Thermometers for guests provided by property
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Broadcast Live sport events
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Pub crawls
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Ski storage
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Television in common areas
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Express check-in
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Billiards or pool table
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Free wired internet
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Tennis lessons on site
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Wine release events
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Japanese garden
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Secured parking
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Fishing nearby
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Horse riding nearby
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Snow sports gear
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Bicycle-friendly property
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Vila Maša Zlatibor offers elegantly designed rooms with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even feature balconies and stunning city views, ensuring a comfortable and memorable stay for all guests.
Convenient Facilities
Guests can enjoy the convenience of free WiFi, a restaurant, and a bar on-site. Additionally, the hotel provides a paid airport shuttle service, making travel arrangements seamless for visitors. The presence of a garden and terrace further enhances the overall relaxing atmosphere of the property.
Outdoor Activities
Located in Zlatibor, a popular destination for skiing and cycling enthusiasts, Vila Maša Zlatibor offers bike hire services for guests to explore the picturesque surroundings. Whether it's hitting the slopes or enjoying a leisurely bike ride, the hotel caters to outdoor enthusiasts of all kinds.
Experience luxury, convenience, and adventure at Vila Maša Zlatibor. Book your stay now for an unforgettable getaway.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 6 years old stay for free when using an existing bed.
Children from 7 years old to 12 years old stay for € 15 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
太棒了！
非常完美
Izjemna lokacija, v samem centru Zlatibora. Osebje je prijazno, sobe so izjemno dobro opremljene.
Zajtrk, čeprav je bil izjemno kakovosten - se nudi le po meniju pripadajoče restavracije (je delno omejen).
Nice apartments with great view in the middle of the town
11AM check in is too early for me
We stayed for one night at this property as a stopover on our way to Belgrade, and while the apartment itself has genuine qualities, the overall experience was let down by poor communication, inadequate facilities, payment issues, and a lack of basic guest comfort. Serious improvements are needed before I could recommend it to fellow travelers.
The two-bed apartment is spacious and well equipped with everything you need for a short stay. The restaurant on site offers delicious food, and the location directly in front of the lake is lovely. These are real positives, and with better management, this place could earn much higher marks.
The hotel has no reception and no logo that matches its listed name on Booking. It is extremely difficult to find using Google. The instructions I received indicated it is searchable under the logo "Masa Apartmani," but that turned out not to be accurate. After a great deal of trouble locating it, I realized upon arrival that the signage may actually read "MAWA," not "MASA." For travelers who do not speak the local language, this kind of confusion is a serious barrier. I would strongly encourage management to provide clearer, more foreigner-friendly arrival instructions.
Wi-Fi in Apartment 3 was completely non-functional. We eventually figured out a workaround by connecting to the Wi-Fi designated for another apartment, but this is not something guests should have to troubleshoot on their own.
The water heater in the room only provided enough hot water for one guest. For a two-bed apartment designed to accommodate multiple people, this is really unacceptable and needs to be rectified.
The checkout process was also problematic. Visa card payment was not working, so we had no choice but to pay in cash. This is a significant inconvenience, particularly for international travelers who may not carry sufficient local currency.
We interacted with two members of staff during our stay. One was from the apartment and came to pick us up upon arrival, which was appreciated. The other was from the associated restaurant and kindly assisted with both breakfast and the checkout process. The reason for this arrangement was that the person from the apartment who handles payments does not speak English. While both staff members were helpful, the language barrier in handling basic transactions like checkout is something the property should address.
To cap off the experience, we were woken at 2:30 AM by loud noise — sounded a party, some people singing, and some angry people knocking on the door. Anyway, terrible experience.
Расположение - идеальное, самый центр и вид на фонтан
Номер просто огромный, мы даже не ожидали
Все чисто, аккуратно, есть все принадлежности
Завтрак по меню внизу в ресторане
Uredan smeštaj, sve što je potrebno za duži boravak, obezbeđen parking, odličan doručak
Apartman je udoban i jako dobro opremljen, odlična lokacija.
Sve je cisto, osoblje profesionalno! Cak i u restoranu sve pohvale!
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. Отличные апартаменты с видом на озеро. Все новое и элегантное, достаточно посуды и полотенец. Вкусная еда в ресторане.
Сложно найти, нет ресепшн и указателей, гугл ведет куда то не туда.
Sve je bilo cisto. Smestaj je konforan. Bilo je sve super
Everything perffect. Gluten free restoran, the only one in Zlatibor. Food is delicious and 100% gluten free.
地点绝佳，是镇中心的拍照C位。
房子很舒适，房间多，床多，四人入住，每人一房，太宽松了。
设施配置也好，毛巾架，暖气开着都很舒适。
房屋维护很好，很新。
导航的地址有点出入，不容易找。
看评论是直接导到了MAWA餐厅，才勉强找到。
前台人员也在餐厅里，穿着制服，但不容易联系到，可能酒店式管家太忙了，没有交代清楚怎么找到她们。
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