NAU Sao Rafael Suites - All Inclusive

Hotels
Nau Hotels & Resorts
8.1 (918 reviews)
Sesmarias , Albufeira , pt

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Slow service in cafeteria
Basic food quality

Categories

Cleanliness
8.43
La habitación amplia con camas grandes y muy cómodas. Todo muy limpio y en buen estado.
Service
8.4
El personal del comedor y recepción son excelentes.
Location
8.24
Wonderful location around 15 minutes from the main square used uber and cost around £5 each way.
Room Quality
8.49
Large well equipped room; las habitaciones son muy amplias.
Amenities
7.72
Lo único que merece la pena es el baño turco y la sauna pero no tiene nada más.
Value for Money
7.38
La comida era más bien de un hotel de 3 muy pasable.
Food and Beverage
7.83
El buffet magnífico había comida de todo tipo.
Overall Experience
8.3
Bien en general pero con áreas a mejorar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:25

Property Description

Stunning Beachfront Location
Overlooking São Rafael Beach, Sao Rafael Suites offers luxurious 5-star accommodation just minutes from Albufeira. Enjoy breathtaking sea and garden views with complimentary parking for your convenience.

Modern Rooms and Suites
Experience comfort in the modern and stylish rooms and suites, each with a balcony and the choice of land or sea views. Unwind in a well-equipped space with a minibar, free toiletries, and a seating area with satellite TV.

Gourmet Dining and Relaxation
Indulge in an elegant breakfast buffet and savor international and Mediterranean cuisine at the hotel's 3 restaurants. Enjoy drinks on the terrace with stunning ocean views. Relax by the swimming pools or pamper yourself with a massage at the wellness centre.

Ready to experience luxury by the beach? Book your stay at Sao Rafael Suites now!

Important information:

Please note that for reservations of more than 9 rooms pre-paid nonrefundable policies will be applied.

All Inclusive offers buffet breakfast, mid-morning snacks, lunch, afternoon snacks, dinner, supper, drinks (house wine and beers + nonalcoholic) and entertainment children & adults (subject to seasonal demand).

The available restaurants are as follows (availability and schedule may change and are subject to seasonal demand):

- 1 Buffet Restaurant - located on the Ground Floor, available for Breakfast, mid-morning snacks, lunch, afternoon snacks and dinner;

Guests booking on Non-Refundable Rates should inform Sao Rafael Suites - All Inclusive of their invoicing details (Name, Address and VAT number) at the time of booking.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions with a link to a secured payment platform.

Pets weighing a maximum of 15 kg are allowed.

Pets are allowed in any type of room.

Only a maximum of 1 pet per room is allowed.

Limit of 10 pets at a time in the hotel.

An additional fee of 25 euros is charged per room, per pet, per night.

Pets are allowed in almost all areas, except the interior of The Garden and the Wellness Hub.

The Tascaria Restaurant is also pet-friendly.

Reservations must be made in advance, along with the completion of a form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 918 reviews
Cleanliness: 8.43
Service: 8.4
Location: 8.24
Room Quality: 8.49
Amenities: 7.72
Value for Money: 7.38
Food and Beverage: 7.83
Overall Experience: 8.3
I
Inês extended_group pt
6
3 estrelas
Pros:

Quartos espaçosos, cama confortável, duas casas de banho no quarto, não se ouve qualquer barulho dentro dos quartos para a rua e vice versa. Staff de animação muito agradável. Quando partilhamos um aniversário fomos recebidos no quarto com um bolo e champanhe.

Cons:

Staff do restaurante muito inexperiente, muitos nem falam português. Algumas zonas do hotel desleixadas, casa de banho principal tem um lavatório partido, as portas dessa casa de banho não fecham na totalidade, paredes dos corredores sujas e partidas nalgumas zonas, indicações de zonas partidas. Zona da piscina não é limpa, papéis de palhinhas e beatas de cigarro deixadas no chão durante vários dias. Tudo incluído só inclui caipirinha em termos de cocktails.

2026-05-30 via Nuitee
J
Jayne extended_group gi
10
Amazing staff and amazing stay
Pros:

We had car trouble and the staff were really helpful trying to call a mechanic to come out. Andre the best part of the hotel called his friend to come see the car. I had my birthday whilst there and they came with cake and prosecco. Amazing staff I will return.

2026-05-30 via Nuitee
I
Isabel solo_traveller pt
10
Pros:

Comida excecional quer portuguesa quer outra nacionalidade mt bem confecionada.
Refeições muito tranquilas q nem se sente q hotel estava cheio.
Funcionários muito bons e sempre atentos.
Piscinas otimas e mt lugares de espreguiçadeiras.
A voltar

2026-05-29 via Nuitee
G
Gerard couple gb
7
Overall bit disappointment was lot of noise in morning out side in corridor the entertainment was also dissapointing th
Pros:

Rooms where spacious

Cons:

The food was not great ate most evenings out , spa for 20 euros a day was not value and very little in it jacuzzi was not warm

2026-05-29 via Nuitee
Y
Younes solo_traveller ma
8
Pros:

Buffet varié
Propreté
Personnel de réception et animation @andré

Cons:

RAS

2026-05-28 via Nuitee
K
Katrin couple is
10
2026-05-27 via Nuitee
A
Athar couple gb
10
2026-05-25 via Nuitee
A
Anthony couple be
7
2026-05-25 via Nuitee
J
Joao solo_traveller fr
10
2026-05-23 via Nuitee
J
Jorge solo_traveller br
9
Pros:

De tudo..comida excelente..quarto maravilhoso

2026-05-22 via Nuitee
E
Eboa couple fr
10
2026-05-22 via Nuitee
M
martin couple es
10
2026-05-21 via Nuitee
V
Volodymyr extended_group ua
10
2026-05-21 via Nuitee
C
CARLOS couple pt
6
Pior all inclusive que já estive, não voltarei e não indicarei
Pros:

O up grade que nós foi dado para um suíte incrível com surpresa para nossa comemoração

Cons:

Não foi bem na acomodação e sim nos serviços prestados no bar da piscina não ter copos adequados para tomar vinho, o atendimento no restaurante onde haviam funcionários que não falavam português e não entendiam nada que falávamos, pedi água vinho e cerveja e só fui atendido qdo levantei 3 e fui até a hostess e ela se prontificou a nos atender, mas já estávamos na sobremesa, e isso aconteceu no almoço e no jantar dos 2 dias a bebida só chegou qdo estávamos a terminar a refeição.
Pedimos no quarto que não havia sabonete líquido e nem hidratante no dia seguinte pq a reposição não foi feita e depois de ligar 3 vezes a Receção pq queria tomar banho e não havia sabonete, após 1:30 chegou uma menina apenas com o sabonete e sem os outros item solicitado e com cara de deboche, nos disse é o que tem e eu perguntei se havia a possibilidade de conseguir ela riu alto e disse vou tentar nos andares, perguntei quantos minutos ela disse 10 minutos e estou esperando até agora, talvez chegue pela CTT em casa pq no hotel não fui atendido.
All inclusive muito limitado e fraco tanto de bebidas como de comida, comida sem sabor e sem amor
Pequeno almoço igual pedi uma omelete e disseram que teria custo adicional, frutas verdes azedas e com cascas não dá né.

2026-05-21 via Nuitee
M
Morgane extended_group fr
10
2026-05-19 via Nuitee
I
Ivonne couple mx
10
Pros:

The staff were super nice with us

2026-05-18 via Nuitee
M
Mustapha solo_traveller fr
1
Cons:

Trop bruyant

2026-05-18 via Nuitee
J
Jérémy solo_traveller fr
8
2026-05-17 via Nuitee
T
Tony couple gb
7
Lovely rooms let down by other factors.
Pros:

Great rooms, lots of space. Friendly staff. Clean all around. Comfortable beds.

Cons:

Poor main course on buffet.
Loud music at 9am around the pool, no need.
Blocked sink never sorted.
Music in bar too loud all the e time.

2026-05-17 via Nuitee
G
Graham couple ie
10
Was perfect from start to finish, it was my mums first ever holiday and she loved every minute of her stay
Pros:

There was nothing to dislike, friendly staff, beautiful food every day, clean and spacious rooms, great facilities

Cons:

Nothing to dislike

2026-05-16 via Nuitee