NAU Sao Rafael Suites - All Inclusive

Hotels
Nau Hotels & Resorts
8.1 (968 reviews)
Sesmarias , Albufeira , pt

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Slow service in cafeteria
Basic food quality

Categories

Cleanliness
8.43
La habitación amplia con camas grandes y muy cómodas. Todo muy limpio y en buen estado.
Service
8.4
El personal del comedor y recepción son excelentes.
Location
8.24
Wonderful location around 15 minutes from the main square used uber and cost around £5 each way.
Room Quality
8.49
Large well equipped room; las habitaciones son muy amplias.
Amenities
7.72
Lo único que merece la pena es el baño turco y la sauna pero no tiene nada más.
Value for Money
7.38
La comida era más bien de un hotel de 3 muy pasable.
Food and Beverage
7.83
El buffet magnífico había comida de todo tipo.
Overall Experience
8.3
Bien en general pero con áreas a mejorar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:25

Property Description

Stunning Beachfront Location
Overlooking São Rafael Beach, Sao Rafael Suites offers luxurious 5-star accommodation just minutes from Albufeira. Enjoy breathtaking sea and garden views with complimentary parking for your convenience.

Modern Rooms and Suites
Experience comfort in the modern and stylish rooms and suites, each with a balcony and the choice of land or sea views. Unwind in a well-equipped space with a minibar, free toiletries, and a seating area with satellite TV.

Gourmet Dining and Relaxation
Indulge in an elegant breakfast buffet and savor international and Mediterranean cuisine at the hotel's 3 restaurants. Enjoy drinks on the terrace with stunning ocean views. Relax by the swimming pools or pamper yourself with a massage at the wellness centre.

Ready to experience luxury by the beach? Book your stay at Sao Rafael Suites now!

Important information:

Please note that for reservations of more than 9 rooms pre-paid nonrefundable policies will be applied.

All Inclusive offers buffet breakfast, mid-morning snacks, lunch, afternoon snacks, dinner, supper, drinks (house wine and beers + nonalcoholic) and entertainment children & adults (subject to seasonal demand).

The available restaurants are as follows (availability and schedule may change and are subject to seasonal demand):

- 1 Buffet Restaurant - located on the Ground Floor, available for Breakfast, mid-morning snacks, lunch, afternoon snacks and dinner;

Guests booking on Non-Refundable Rates should inform Sao Rafael Suites - All Inclusive of their invoicing details (Name, Address and VAT number) at the time of booking.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions with a link to a secured payment platform.

Pets weighing a maximum of 15 kg are allowed.

Pets are allowed in any type of room.

Only a maximum of 1 pet per room is allowed.

Limit of 10 pets at a time in the hotel.

An additional fee of 25 euros is charged per room, per pet, per night.

Pets are allowed in almost all areas, except the interior of The Garden and the Wellness Hub.

The Tascaria Restaurant is also pet-friendly.

Reservations must be made in advance, along with the completion of a form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 968 reviews
Cleanliness: 8.43
Service: 8.4
Location: 8.24
Room Quality: 8.49
Amenities: 7.72
Value for Money: 7.38
Food and Beverage: 7.83
Overall Experience: 8.3
N
Nazerke extended_group kz
10
2026-07-04 via Nuitee
N
NOELIA couple es
9
Una estancia muy agradable
Pros:

Me gustó mucho la suite que nos dieron, la amplitud de la misma, la comodidad de los aseos, la cama y almohadas una maravilla.
Dos balcones mirando al mar y a la parte ludica del hotel.
Servicio de buffet, las piscinas… me ha gustado casi todo
Los encargados de sala intentaban adaptarse a tus situaciones alimentarias

Cons:

Lo que menos me gustó es que hacían las habitaciones muy tarde diariamente, y sobre todo que para mi gusto la música estaba todo el día muy alta, tanto en las piscinas, como en los salones de restaurantes

2026-07-03 via Nuitee
A
Anna family_with_children gb
7
We enjoyed our stay we are retired 70 years it was a good break very noisy at times.
Pros:

It was very comfortable and the location was good. The staff were good and we were made to feel welcome. The entertainment ment guy was exceptional at his job.

Cons:

It was very very loud and it was not limited to just one pool area. And due to the World Cup it was heard too loud in the suite.

2026-07-02 via Nuitee
K
Karen family_with_children gb
4
Avoid
Pros:

Nothing

Cons:

All lifts out of order. Staff didn’t understand English & just stared. All Inclusive was a joke, don’t bother. Advertised as 5 star but reality 3 star & definitely not charging 3 star £

2026-07-02 via Nuitee
P
Prezado solo_traveller pt
10
Pros:

Gostei de tudo

2026-07-02 via Nuitee
J
Jayamine solo_traveller fr
8
Pros:

Le personnel était génial rien à dire, le lit la petite terrasse superbe, le buffet est très diversifié c’est super

Cons:

pas d’animation dans l’hôtel c’est dommage + un membre du personnel se permettant de draguer les clients c’est dommage

2026-07-02 via Nuitee
S
Sofia family_with_children pt
8
2026-07-02 via Nuitee
L
lourenço manuel raposo couple pt
8
2026-07-01 via Nuitee
I
Isabel solo_traveller pt
8
Pros:

Gostei da apresentação do hotel, do tamanho do quarto ( suite) e das instalações.

Cons:

Foi mais do que não gostei.os cortinados do quarto estavam bastante sujos, o que não se compreende num hotel de 5 estrelas. Também acho que no bar perto do restaurante as bebidas deveriam ser servidas na mesa e com uma base por baixo. Mesas estavam quase sempre molhadas. Isto tb não é normal para um hotel de 5 estrelas. Paredes perto da casa de banho tb precisam ser rebocadas e pintadas, pois denotam humidade.

2026-06-30 via Nuitee
R
RICARDO couple pt
9
Muito agradável
Pros:

Apreciamos o upgrade do quarto e toda a simpatia dos funcionários

2026-06-29 via Nuitee
I
Isaías solo_traveller es
10
2026-06-29 via Nuitee
L
Liliana extended_group pt
7
2026-06-28 via Nuitee
R
Randeep couple gb
5
2026-06-28 via Nuitee
P
Phoebe couple gb
8
2026-06-28 via Nuitee
J
Jorge solo_traveller ch
9
Pros:

Tudo em general

Cons:

Nada

2026-06-27 via Nuitee
B
Bruno solo_traveller pt
10
2026-06-27 via Nuitee
A
Alexandre couple fr
10
Agréablement surpris
Pros:

Superbe hôtel , bon emplacement ! Réservation d’une chambre de 24m2, à notre arrivée surprise on a été surclassé dans une chambre de 60m2 gratuitement.
Le All inclusive est de qualité, que ce soit le buffet du matin , du midi et du soir.
L’après midi un mini buffet est en place pour également se ravitailler et qui est aussi de qualité.
Les bar intérieur et extérieur font de très bons cocktails, pour ma part un très bon point pour le Caipirinha.
De plus, toujours de l’ambiance, aquagym et activités au bord de la piscine. Un écran géant pour la coupe du monde.
Ils sont également arrangeants, on a prolongé de 1 nuit et ont fait un rabais de 140€ par rapport au prix de booking pour rester dans la même chambre.

Cons:

Un peu loin de la plage , 10-15 minutes à pieds en montée
Le bruit de la musique autour de la piscine peut déranger certains si ils veulent du calme

2026-06-26 via Nuitee
F
Fernandes solo_traveller pt
10
2026-06-26 via Nuitee
K
kiran couple be
10
2026-06-25 via Nuitee
J
Janete family_with_children pt
10
Foram umas férias maravilhosas e a repetir com toda a certeza
Pros:

O serviço no geral, disponibilidade da equipa no geral, as piscinas, a alimentação e bebidas e bastante animação, o André é excecional e com uma preocupação enorme pela gestão da animação com a equipa da Anamar, Filipa e outros, sem dúvida a alma do hotel!

Cons:

Apenas de um barulho extremo bem fora de horas durante uma noite por um grupo de estrangeiros que ainda se encontravam na zona exterior do buffet. Fora isso tudo impecável

2026-06-24 via Nuitee