NAU Sao Rafael Suites - All Inclusive

Hotels
•
Nau Hotels & Resorts
8.1 (1053 reviews)
Sesmarias , Albufeira , PT

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious and clean rooms
Cons:
Slow service in cafeteria
Basic food quality

Categories

Cleanliness
8.43
La habitación amplia con camas grandes y muy cómodas. Todo muy limpio y en buen estado.
Service
8.4
El personal del comedor y recepción son excelentes.
Location
8.24
Wonderful location around 15 minutes from the main square used uber and cost around £5 each way.
Room Quality
8.49
Large well equipped room; las habitaciones son muy amplias.
Amenities
7.72
Lo único que merece la pena es el baño turco y la sauna pero no tiene nada más.
Value for Money
7.38
La comida era más bien de un hotel de 3 muy pasable.
Food and Beverage
7.83
El buffet magnífico había comida de todo tipo.
Overall Experience
8.3
Bien en general pero con áreas a mejorar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:25

Property Description

Stunning Beachfront Location
Overlooking São Rafael Beach, Sao Rafael Suites offers luxurious 5-star accommodation just minutes from Albufeira. Enjoy breathtaking sea and garden views with complimentary parking for your convenience.

Modern Rooms and Suites
Experience comfort in the modern and stylish rooms and suites, each with a balcony and the choice of land or sea views. Unwind in a well-equipped space with a minibar, free toiletries, and a seating area with satellite TV.

Gourmet Dining and Relaxation
Indulge in an elegant breakfast buffet and savor international and Mediterranean cuisine at the hotel's 3 restaurants. Enjoy drinks on the terrace with stunning ocean views. Relax by the swimming pools or pamper yourself with a massage at the wellness centre.

Ready to experience luxury by the beach? Book your stay at Sao Rafael Suites now!

Important information:

Please note that for reservations of more than 9 rooms pre-paid nonrefundable policies will be applied.

All Inclusive offers buffet breakfast, mid-morning snacks, lunch, afternoon snacks, dinner, supper, drinks (house wine and beers + nonalcoholic) and entertainment children & adults (subject to seasonal demand).

The available restaurants are as follows (availability and schedule may change and are subject to seasonal demand):

- 1 Buffet Restaurant - located on the Ground Floor, available for Breakfast, mid-morning snacks, lunch, afternoon snacks and dinner;

Guests booking on Non-Refundable Rates should inform Sao Rafael Suites - All Inclusive of their invoicing details (Name, Address and VAT number) at the time of booking.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions with a link to a secured payment platform.

Pets weighing a maximum of 15 kg are allowed.

Pets are allowed in any type of room.

Only a maximum of 1 pet per room is allowed.

Limit of 10 pets at a time in the hotel.

An additional fee of 25 euros is charged per room, per pet, per night.

Pets are allowed in almost all areas, except the interior of The Garden and the Wellness Hub.

The Tascaria Restaurant is also pet-friendly.

Reservations must be made in advance, along with the completion of a form.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.1
Based on 1053 reviews
Cleanliness: 8.43
Service: 8.4
Location: 8.24
Room Quality: 8.49
Amenities: 7.72
Value for Money: 7.38
Food and Beverage: 7.83
Overall Experience: 8.3
D
dos santos • solo_traveller • pt
10
2026-09-19 • via Nuitee
G
Gabriela • solo_traveller • ie
9
2026-09-19 • via Nuitee
J
Joel • extended_group • ch
10
2026-09-19 • via Nuitee
L
Lindsey • couple • gb
7
Decent value but need attention to detail.
Pros:

Huge suite which really wasn’t necessary as it lacked the more important items like a fridge safe etc .

Cons:

Our room 126 was very noisy above the restaurant and they had a foam party on with blaring music during the day . Great fun in your twenties but not for me unfortunately . Food was good staff lovely but not a 5 star .

2026-09-17 • via Nuitee
J
Jose Eduardo Molina • solo_traveller • es
3
2026-09-17 • via Nuitee
M
Maria Antonia • solo_traveller • es
10
Pros:

Nos gustó todo el trato, lal limpieza ..,la comida todo el recinto y sobre todo el teato con mi perrita sin duda volveremos

2026-09-17 • via Nuitee
S
Santouh • family_with_children • pt
10
2026-09-17 • via Nuitee
O
Orly • extended_group • il
10
2026-09-16 • via Nuitee
A
Antonio • couple • pt
10
2026-09-15 • via Nuitee
M
Marcos • family_with_children • es
1
Experiencia horrible a precio de oro
Pros:

Lo único salvable fue el gran tamaño de la habitación

Cons:

Nada fue bien desde el principio. Tienen hora de entrada a las 16:00, que no es precisamente pronto. Aún así a esa hora no estaba lista nuestra habitación y tuvimos que seguir esperando sin que el personal de recepción fuese capaz de solucionarlo ni ofrecernos nada a cambio.
El tamaño del comedor era claramente inferior a la capacidad del hotel, como era un todo incluido, se formaban grandes colas en hora punta de cada comida. Lo nunca visto en un 5 estrellas.
En general las instalaciones se veían viejas y faltas de mantenimiento, lo mismo que en l habitación. En una de las duchas era imposible cerrar adecuadamente la mampara (estaba rota), por lo que si se utilizaba el baño entero quedaba inundado.
En fin, un auténtico desastre

2026-09-14 • via Nuitee
O
Oliveira • solo_traveller • pt
9
2026-09-14 • via Nuitee
P
Pedro • family_with_children • pt
5
Não volto!
Pros:

Pouca coisa me fez gostar tanto comparado aos que já frequentei!

Cons:

Atendimento no bar da piscina muito demorado somente uma pessoa para atender; espera de 10 min para bebe alguma coisa!
Alimentação a desejar, não tinha sequer carne de vaca em nenhum dos dias!

2026-09-13 • via Nuitee
V
victor • couple • fr
9
Correct
Pros:

Chambre spacieuse et calme au restaurant la seule chose qui était vraiment bien diversifiée et très bon les desserts le personnel était excellent attentionné et très attentif aux besoins du client

Cons:

Il manquait certaines choses au niveau des repas je m’attendais à mieux c’était à peu près chaque jour la même chose le dernier jour le déjeuner a été le meilleur de tous

2026-09-13 • via Nuitee
E
Ebony • couple • gi
7
Overall we enjoyed our stay however i think in some aspects we were disappointed. However, we must say the staff were lo
Pros:

- Our wrist bands were the key card to our room. This is such a small thing but is so nice. Not having to dig through your bag to look for your key card after a long day, you have it on your wrist. It’s so convenient.
- The rooms are spacious and a great size. We didn’t feel cramped in our hotel room.
- Pools were great & clean. We didn’t really have to look for a spot for the pool as they had enough lounge chairs.
- The reception staff were always super helpful and friendly. Any issue or concern we had, they were quick to respond via whatsapp or via the room phone.
- They have some nice beaches next to the hotel. Sao Rafael Beach is close by and a bigger sized beach so you dont feel super cramped next to others. It’s a 10-15 min walk from the hotel.
- Hotel is next to a little convenient store called “Tommy’s”. They have swimming equipment, drinks, snacks etc. We stopped by to get things for the beach and the cashier was super friendly. Its convenient to have something like this near the hotel for when you want snacks for the room or beach. Its a 2 min walk from the hotel entrance.
- At breakfast and dinner’s they had cartoon characters walk around for the kids which i thought was very sweet for the kids on holiday here.

Cons:

- The buffet at the breakfast, lunch and dinner on floor 0 is relatively small. Not much selection, although, the quality of the food is quite good. They do offer pool bar snacks for lunch times also which is nice & there is an additional restaurant at the hotel but at an additional price.
- We unfortunately encountered a Cockroach in our room. We called the staff to remove it and they came within 5 mins. The staff were super responsive and helpful however, i believe it came from under the room door as there is a little gap. I reported this to the team for it to be looked into. They confirmed to me they forwarded my message to another team member to have this looked into and they got back to be the following morning. The staff are always super helpful.
- The room doors are not soundproof so when you are trying to sleep at night & people are walking past your room & talking / making noise, this will wake you up.

2026-09-13 • via Nuitee
A
Ana • family_with_children • pt
5
2026-09-13 • via Nuitee
F
Flávia • couple • pt
1
2026-09-13 • via Nuitee
T
Tânia • couple • pt
9
Fantástica
Pros:

Alimentação

Cons:

Poderia ter mais animação

2026-09-13 • via Nuitee
A
Ana • extended_group • pt
7
Razoável
Pros:

Espaços comuns renovados e buffet com boa variedade e qualidade.

Cons:

Quartos a precisar de renovação com várias coisas partidas e não funcionais. Tivemos problemas em ambas as casas do quarto familiar (autoclismo teve de ser reparado logo no início da estadia e mau cheiro).

2026-09-12 • via Nuitee
M
Marcel • family_with_children • nl
9
Pros:

goede service, fijne pool en poolarea, lekker eten ruime keuze

Cons:

kamers een beetje outdated, weinig stopcontacten

2026-09-12 • via Nuitee
M
Małgorzata • extended_group • pl
9
Bardzo udany pobyt i smaczne jedzenie
Pros:

Świetna obsługa , duże pokoje rodzinne i czyste baseny Bardzo smaczne jedzenie .

Cons:

Mógł by być trochę odnowiony

2026-09-11 • via Nuitee