Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Luggage storage
Non-smoking throughout
Designated smoking area
Shared lounge/TV area
Board games/puzzles
Vending machine - drinks
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Soft and wobbly mattresses
Dust under the bed

Categories

Cleanliness
7.25
Overall cleanliness was mentioned positively, but issues such as dust bunnies and small shared toilets were noted.
Service
8.75
Many reviews highlighted the friendly and helpful staff.
Location
8.75
Reviews frequently praised the hotel's excellent location, close to amenities.
Room Quality
7.75
Room comfort was mentioned positively, despite some discomfort with mattresses.
Amenities
7.75
Good amenities include clean towels and daily checks, though some items could be improved.
Value for Money
8.25
Good value for the price considering Amsterdam pricing.
Food and Beverage
7.75
No specific food and beverage service mentioned, standard quality for this hotel tier.
Overall Experience
7.75
Overall experiences varied, but positive enough to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:44

Property Description

Convenient Location: Hotel Hortus, nestled behind the Botanical Gardens in the east side of the City Center, offers a peaceful retreat just minutes away from popular attractions like the zoo, The Hermitage Museum, Markets, and the vibrant Red Light District.

Cozy Accommodation: Providing non-smoking rooms for up to 4 people, Hotel Hortus ensures a comfortable stay with essential amenities such as a TV, safe, towels, and bed linen. The complimentary WiFi allows guests to stay connected throughout their visit.

Easy Accessibility: While the rooms are accessible only by stairs, guests enjoy 24-hour access to the hotel, giving them the freedom to explore the city at their own pace. The nearby Metro and tram 14 stop further enhance the convenience of traveling to various parts of the city.

Experience the charm of Hotel Hortus and book your stay today for an unforgettable city getaway.

Important information:

All reservations are pre-paid, nonrefundable and will be charged at the time of booking using the credit card details provided. Please be aware of the dates you are trying to book. If you book the wrong dates, you will only be allowed to change the dates to come at a later time. The new dates are to be submitted within 48 hours after the booking.

All rooms are nonsmoking.

WiFi is free and available throughout the building.

Please note that there is no elevator in the building, all rooms are only accessible by stairs and please note the stairs are steep. As such, this property may not be suitable for guests with mobility issues.

Toilets are in the hallways.

Towels and Bed linen are in all rooms.

There is no laundry service in the hotel.

Children up to 3 years old can stay for free. Older children are counted as adults.


When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 4562 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
H
Hamza • couple • ma
7
2026-09-20 • via Nuitee
J
Juan Manuel • couple • es
8
Es un detalle el cafè gratuïto y el personal muy amable
Pros:

Ubicacion y el precio

Cons:

El colchon incomodo

2026-09-19 • via Nuitee
C
Claire • couple • gb
5
2026-09-19 • via Nuitee
A
Athziri Susana • couple • mx
6
2026-09-19 • via Nuitee
M
Mats • couple • se
7
2026-09-19 • via Nuitee
N
Niepceron • solo_traveller • fr
9
Pros:

Accueil chaleureux

Cons:

La chambre au 2eme étage
Escaliers tres raides
Chambre située a côté des toilettes( qui sont sur le palier ) donc nombreux passages et claquement des portes

2026-09-18 • via Nuitee
D
Daniel • couple • au
8
Pros:

Great location, close walk to the station, easy to walk, ride or tram anywhere in the city. Staff were all very friendly and gave great recommendations for our time in Amsterdam.

Cons:

Rooms are small and basic, without AC and have shared bathrooms but overall good value for money.

2026-09-18 • via Nuitee
S
Sol • couple • es
8
Pros:

Muy limpio, muy amable.

2026-09-18 • via Nuitee
H
Helen • couple • es
9
Sitio recomendado si solo vas a utilizar la habitación para dormir
Pros:

La zona común y la cocina son una maravilla, super chulo, muy cuidado y limpio. Es un lugar perfecto para sentirte como en el salón de tu casa y más si viajas con amigos. Había juegos de mesa, platos, nevera, un microondas, golosinas y hasta una guitarra.

Cons:

La habitación es muy muy muy simple, creo que la más sencilla que he visto en mi vida. Si tu intención es usarla solo para dormir, es el lugar perfecto.

2026-09-18 • via Nuitee
A
Altamirano Castillo • solo_traveller • cl
10
2026-09-18 • via Nuitee
A
Ange-Clément • solo_traveller • rw
8
Good stay
Pros:

The location, the staff were friendly.

Cons:

Outside shared toilet

2026-09-18 • via Nuitee
L
Lore • extended_group • ec
9
Lindo
Pros:

Ubicación

Cons:

Gradas 😁

2026-09-17 • via Nuitee
G
Guerriero • couple • it
6
2026-09-17 • via Nuitee
R
Ramon R. Costa • couple • br
10
Minha estadia foi ótima! Pena que foi tão curta.
Pros:

Excelente atendimento!

Cons:

Não consigo me recordar de algo que tenha sido desagravél.

2026-09-17 • via Nuitee
D
Daniela Uruguay • couple • uy
7
Buena ubicación pero con escaleras difíciles
Pros:

La ubicación está buena, podíamos ir caminando para todos lados. El personal muy amable.

Cons:

La habitación tenía ducha, pero el baño estaba afuera y compartido. No me acuerdo que la descripción fuera así, yo siempre busco con baño privado, si lo decía, no lo entendí.
La habitación estaba en un segundo piso por escalera, lo cual ya sabía que no tenía ascensor, pero las escaleras eran muy empinadas y con escalones finitos, que es bastante trabajoso subir y bajar con las maletas y eso que llevábamos carry-on

2026-09-17 • via Nuitee
V
Viorica • family_with_children • md
9
2026-09-16 • via Nuitee
M
Mirko • couple • nl
8
2026-09-16 • via Nuitee
P
Philippe • couple • us
9
Very clean, friendly staff, helpful staff, close to tram stops and metro.
Pros:

Based on what I saw on the map for the hotel, I expected it to be more walkable from the central station. It wasn't, but the hotel staff directed us to trams and metro once we got there... so it was all good.

Cons:

The very steep stairs, it's not a complaint, just an observation. The hotel staff offered and did carry out bags up to the second floor on arrival. I was surprised that they don't offer free tea or coffee in the morning.. three euro seems excessive for coffee.

2026-09-16 • via Nuitee
D
Doğan • solo_traveller • tr
9
2026-09-15 • via Nuitee
D
Doğan • solo_traveller • tr
9
2026-09-15 • via Nuitee