Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Soft and wobbly mattresses
Dust under the bed

Categories

Cleanliness
7.25
Overall cleanliness was mentioned positively, but issues such as dust bunnies and small shared toilets were noted.
Service
8.75
Many reviews highlighted the friendly and helpful staff.
Location
8.75
Reviews frequently praised the hotel's excellent location, close to amenities.
Room Quality
7.75
Room comfort was mentioned positively, despite some discomfort with mattresses.
Amenities
7.75
Good amenities include clean towels and daily checks, though some items could be improved.
Value for Money
8.25
Good value for the price considering Amsterdam pricing.
Food and Beverage
7.75
No specific food and beverage service mentioned, standard quality for this hotel tier.
Overall Experience
7.75
Overall experiences varied, but positive enough to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:44

Property Description

Convenient Location: Hotel Hortus, nestled behind the Botanical Gardens in the east side of the City Center, offers a peaceful retreat just minutes away from popular attractions like the zoo, The Hermitage Museum, Markets, and the vibrant Red Light District.

Cozy Accommodation: Providing non-smoking rooms for up to 4 people, Hotel Hortus ensures a comfortable stay with essential amenities such as a TV, safe, towels, and bed linen. The complimentary WiFi allows guests to stay connected throughout their visit.

Easy Accessibility: While the rooms are accessible only by stairs, guests enjoy 24-hour access to the hotel, giving them the freedom to explore the city at their own pace. The nearby Metro and tram 14 stop further enhance the convenience of traveling to various parts of the city.

Experience the charm of Hotel Hortus and book your stay today for an unforgettable city getaway.

Important information:

All reservations are pre-paid, nonrefundable and will be charged at the time of booking using the credit card details provided. Please be aware of the dates you are trying to book. If you book the wrong dates, you will only be allowed to change the dates to come at a later time. The new dates are to be submitted within 48 hours after the booking.

All rooms are nonsmoking.

WiFi is free and available throughout the building.

Please note that there is no elevator in the building, all rooms are only accessible by stairs and please note the stairs are steep. As such, this property may not be suitable for guests with mobility issues.

Toilets are in the hallways.

Towels and Bed linen are in all rooms.

There is no laundry service in the hotel.

Children up to 3 years old can stay for free. Older children are counted as adults.


When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 4380 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
R
Ryohei solo_traveller jp
8
Pros:

とてもきれい。特にトイレにまで手が回っているのがよい。スタッフの対応がよかった。

Cons:

駅からのアクセスは少し悪い。受付時間が深夜はやっていないので、受付場所の冷蔵庫を利用すると早朝や深夜にとりにいけない。

2026-06-20 via Nuitee
A
Anastasiia solo_traveller nl
6
Pros:

The hotel is located in the nice neighbourhood with the Botanical garden nearby. The room was cosy and quiet. The hotel is in the old building which adds to the atmosphere.

Cons:

- Be aware that there are only shared toilets at the hotel located at each floor. I think for this amount of money it is not really worth it not to have a private bathroom.
- You can hear other tenants.

2026-06-20 via Nuitee
G
gabriela couple br
9
Gostei muito de me hospedar neste hotel!
Pros:

A localização da acomodação é realmente muito boa! Acomodação limpa, as pessoas são super solícitas e gentis! Voltaria com certeza! Vi alguns comentários falando sobre as escadas, mas Amsterdã tem essa característica, então reclamar sobre as escadas serem muito inclinadas é nao saber o mínimo sobre Amsterdã! Recomendo a qualquer um se hospedar nesse local! Amei!

Cons:

Não tenho o que falar!

2026-06-20 via Nuitee
H
Hanna solo_traveller fi
8
Pros:

Sijainti oli hyvä ja huoneet perus siistit sekä tilavat.

Cons:

Pieni vessa ja huone kolmannessa kerroksessa, jonne kulki jyrkät portaat.

2026-06-19 via Nuitee
C
Christopher couple de
9
Pros:

* Very friendly and helpful staff
* Beautiful, simple, and clean room with great windows
* Excellent location
* Great value for money
* Overall very clean and well maintained

Cons:

* A somewhat strong smell of cleaning products
* The shower drain did not work properly

2026-06-19 via Nuitee
önder solo_traveller tr
10
Pros:

Bir aile oteli tertemiz sessiz ve huzurlu
Danke Harley

Cons:

Beds can be a little hard

2026-06-18 via Nuitee
Z
Zappalá solo_traveller it
9
Tornerei ben volentieri
Pros:

Stanza non molto grande ma rapporto qualità, prezzo e posizione perfetto

2026-06-17 via Nuitee
I
Iannara couple br
9
2026-06-16 via Nuitee
H
Helen couple gb
8
2026-06-16 via Nuitee
M
Matthias solo_traveller de
10
Pros:

Einfach, aber ordentlich und sauber, sehr günstig zentral und gleichzeitig ruhig gelegen. Gemeinschaftskühlschrank.

2026-06-15 via Nuitee
C
Cordeiro couple us
9
Pros:

Very friendly staff and comfortable room. Location was great 5 minute tram from down town.

Cons:

No elevator and steep stairs just note for disability.

2026-06-15 via Nuitee
E
Ennio solo_traveller ch
8
Pros:

Museen, Architektur
Spontane Menschen

2026-06-15 via Nuitee
J
Johal extended_group gb
8
2026-06-15 via Nuitee
G
Gizem couple tr
8
2026-06-14 via Nuitee
A
Ana Laura couple pt
8
2026-06-14 via Nuitee
M
Marjolein family_with_children nl
8
Perfecte locatie, vriendelijk personeel en schone kamer.
Pros:

De rust en ruime kamer

Cons:

Het was praktisch geweest om een waterkoker of mini koelkast op de kamer te hebben, maar in de lobby is beide aanwezig.

2026-06-14 via Nuitee
A
Adele solo_traveller be
5
Pros:

Emplacement est super, rue bien au calme

Cons:

Les toilettes et la douche sont sur le palier. Nous n'avons presque pas dormi de la nuit a cause du va et vient de chaque chambre.
Les chambres sont très mal insonorisées.
Les étages a monter sont très durs, escaliers étroits et très pentus

2026-06-14 via Nuitee
M
Michal couple gb
5
found something else if you can
Pros:

Good location, personel in reception nice , place was clean

Cons:

shared toilet, noise from shower in the morning , 2 expresso 6€ that was a first time when I had to pay for coffee in the morning where night was 200£ , I went in lots of countries around the world and this was the first one like this where u need to pay for coffe , very expensive car parking outside 1 day 62£ , will definitely never come back there again

2026-06-14 via Nuitee
G
Gabriel couple fr
10
2026-06-14 via Nuitee
G
Gabriela extended_group lt
7
A good stay with a convenient location and good value for money
Pros:

The location was good and not far from the metro. Considering the price and the level of comfort, it was a good option overall.

The staff were very friendly, helpful, and accommodating. We had an issue with our booking due to a system error, but they handled it quickly and made sure we received the room we needed. Their willingness to help made our stay much more enjoyable.

Cons:

We booked a room with a shower, but the shower was located inside the room and separated only by a curtain. The building is quite old, which is understandable, and both the room and shower looked fine considering the age of the property.

When we checked in, everything seemed okay. However, after returning late in the evening, the room had a strong unpleasant smell, possibly from the pipes or poor ventilation. We had to keep the window fully open for more than 40 minutes to get rid of it. We did not notice this upon arrival because there was a noticeable chlorine smell at that time.

This was not a major issue, but it was somewhat unpleasant. We stayed in Room 15.

2026-06-12 via Nuitee