Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Luggage storage
Non-smoking throughout
Designated smoking area
Shared lounge/TV area
Board games/puzzles
Vending machine - drinks
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Soft and wobbly mattresses
Dust under the bed

Categories

Cleanliness
7.25
Overall cleanliness was mentioned positively, but issues such as dust bunnies and small shared toilets were noted.
Service
8.75
Many reviews highlighted the friendly and helpful staff.
Location
8.75
Reviews frequently praised the hotel's excellent location, close to amenities.
Room Quality
7.75
Room comfort was mentioned positively, despite some discomfort with mattresses.
Amenities
7.75
Good amenities include clean towels and daily checks, though some items could be improved.
Value for Money
8.25
Good value for the price considering Amsterdam pricing.
Food and Beverage
7.75
No specific food and beverage service mentioned, standard quality for this hotel tier.
Overall Experience
7.75
Overall experiences varied, but positive enough to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:44

Property Description

Convenient Location: Hotel Hortus, nestled behind the Botanical Gardens in the east side of the City Center, offers a peaceful retreat just minutes away from popular attractions like the zoo, The Hermitage Museum, Markets, and the vibrant Red Light District.

Cozy Accommodation: Providing non-smoking rooms for up to 4 people, Hotel Hortus ensures a comfortable stay with essential amenities such as a TV, safe, towels, and bed linen. The complimentary WiFi allows guests to stay connected throughout their visit.

Easy Accessibility: While the rooms are accessible only by stairs, guests enjoy 24-hour access to the hotel, giving them the freedom to explore the city at their own pace. The nearby Metro and tram 14 stop further enhance the convenience of traveling to various parts of the city.

Experience the charm of Hotel Hortus and book your stay today for an unforgettable city getaway.

Important information:

All reservations are pre-paid, nonrefundable and will be charged at the time of booking using the credit card details provided. Please be aware of the dates you are trying to book. If you book the wrong dates, you will only be allowed to change the dates to come at a later time. The new dates are to be submitted within 48 hours after the booking.

All rooms are nonsmoking.

WiFi is free and available throughout the building.

Please note that there is no elevator in the building, all rooms are only accessible by stairs and please note the stairs are steep. As such, this property may not be suitable for guests with mobility issues.

Toilets are in the hallways.

Towels and Bed linen are in all rooms.

There is no laundry service in the hotel.

Children up to 3 years old can stay for free. Older children are counted as adults.


When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 4562 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
M
Miruna • couple • ro
10
Such a wonderful experience!
Pros:

The accommodation was wonderful! The rooms were extremely clean, and even though the bathrooms were shared, they were absolutely spotless. Of all the places we visited, this was by far the place where we encountered the most hospitable hosts. They welcomed us with warm smiles, told us about the city, and recommended the best places to eat and drink. Even though it was our first time staying at this hotel, the hosts made the whole experience feel like reuniting with dear friends.

The hotel is extremely close to the city centre and the metro station (just a 2 minute walk away). There are shops nearby, as well as a restaurant just a minute away on foot. The location is excellent!

We can’t wait to come back! Thank you for everything! 💖

Cons:

-

2026-10-17 • via Nuitee
C
Carlos • couple • cl
10
Pros:

Todo bien 👍🏻

2026-10-16 • via Nuitee
D
Daniel Dario • couple • co
10
Espectacular
Pros:

Nos encantó la ubicación y todo.

2026-10-16 • via Nuitee
T
Thais • couple • ie
8
Basic hotel
Pros:

Very easy location, cleaning staff very gentle

Cons:

Receptionist look a little bit lost, shower temperature a little bit difficult to set, TV didn’t work.

2026-10-16 • via Nuitee
V
Valeria Guadalupe • couple • mx
7
Cons:

Shared toilet and no lift

2026-10-16 • via Nuitee
A
Atul • couple • ie
8
2026-10-15 • via Nuitee
C
Cinzia • couple • it
8
Pros:

Posizione centrale, pulita: arredamento moderno.

Cons:

Nonostante l’appartamento molto silenzioso si sentiva una goccia continua al piano di sopra.

2026-10-15 • via Nuitee
T
Todor Velev • couple • bg
9
Pros:

It's a great location, only 10min on foot off the crowds in the city center. Lovely staff, cozy room and right next to the Botanical gardens.

2026-10-15 • via Nuitee
J
Johanna • family_with_children • nl
9
Fijne plek en prima kamer
Pros:

Super aardige mensen, fijne ligging en prima kamer

2026-10-15 • via Nuitee
A
annasneg • solo_traveller • ru
10
Pros:

Отличный отель в самом центре. Отзывчивый персонал. Уютно, тепло, чисто, комфортно. Лучшее соотношение цена-расположение. Чудесное место и район

2026-10-15 • via Nuitee
G
Gloria • couple • us
9
Convenient neighborhood, great staff, cleanliness, good value
Pros:

Nice and helpful staff. Clean rooms and WC.
Walkable, pleasant, and also good transportation options for further distance. It felt like an historic piece of Amsterdam’s neighborhoods. Building well maintained and thoughtfully appointed. Shared fridge and hob available.

Cons:

The stairs were steep but with firm handrails and solid stairs.

2026-10-15 • via Nuitee
M
Melva Yasmina • couple • pe
10
Nos gustó
Pros:

El hotel limpio y cerca a una estación! Céntrico y el personal súper atento y amable

Cons:

Las escaleras para subir con peso fue complicado

2026-10-15 • via Nuitee
E
Emilie • solo_traveller • fr
8
Parfait!
Pros:

Equipe très accueillante, très bonne situation à 2 pas des Parcs et du tram, chambre très propre et conforme aux photos.

Cons:

l'isolation sonore

2026-10-14 • via Nuitee
M
Maria • couple • bg
6
Location is great, whole room setup not so much.
Pros:

Perfect location and friendly staff

Cons:

There is a shower only! In the room, the sink is on the other side of the room and it’s super weird. The shower was only with a curtain not even a door. Stairs are NOT suitable for non athletic person, super steep.

2026-10-14 • via Nuitee
J
José Antonio • solo_traveller • es
6
2026-10-14 • via Nuitee
M
Marta • solo_traveller • pl
5
Cons:

Brak wystawienia faktury mimo wielokrotnych próśb. I zapewnienia, że faktura będzie wystawiona. Nie polecam na wyjazdy służbowe.

2026-10-14 • via Nuitee
D
Dorien • couple • nl
8
Voor deze prijs een prima verblijf in een mooie stad
Pros:

De ligging is heel goed, personeel heel aardig en behulpzaam

Cons:

Minpuntje was de wc op de gang, maar die was op zich wel schoon

2026-10-14 • via Nuitee
Z
Zarko • extended_group • bg
10
Pros:

the host, a gorgeous lady was amazing <3

2026-10-13 • via Nuitee
N
Norbert • solo_traveller • hu
9
2026-10-13 • via Nuitee
D
Dimovska • couple • mk
9
Great hotel - near the center with lovely staff.
Pros:

We had a lovely time at Hortus. The lady at the reception was super friendly, anything you might need, she’s there to help you. The location was great, near the metro station, 2-3 minutes away and also super close to the city center. The room and the shared toilets were always clean, tho little bit smaller than expected, but nevertheless we didn’t need anything more. If you have your own food, there is a big refrigerator to use and also a microwave and clean dishes.

2026-10-12 • via Nuitee