Children allowed

Facilities

Non-smoking rooms
Luggage storage
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Outdoor furniture
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Soft and wobbly mattresses
Dust under the bed

Categories

Cleanliness
7.25
Overall cleanliness was mentioned positively, but issues such as dust bunnies and small shared toilets were noted.
Service
8.75
Many reviews highlighted the friendly and helpful staff.
Location
8.75
Reviews frequently praised the hotel's excellent location, close to amenities.
Room Quality
7.75
Room comfort was mentioned positively, despite some discomfort with mattresses.
Amenities
7.75
Good amenities include clean towels and daily checks, though some items could be improved.
Value for Money
8.25
Good value for the price considering Amsterdam pricing.
Food and Beverage
7.75
No specific food and beverage service mentioned, standard quality for this hotel tier.
Overall Experience
7.75
Overall experiences varied, but positive enough to recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 12:44

Property Description

Convenient Location: Hotel Hortus, nestled behind the Botanical Gardens in the east side of the City Center, offers a peaceful retreat just minutes away from popular attractions like the zoo, The Hermitage Museum, Markets, and the vibrant Red Light District.

Cozy Accommodation: Providing non-smoking rooms for up to 4 people, Hotel Hortus ensures a comfortable stay with essential amenities such as a TV, safe, towels, and bed linen. The complimentary WiFi allows guests to stay connected throughout their visit.

Easy Accessibility: While the rooms are accessible only by stairs, guests enjoy 24-hour access to the hotel, giving them the freedom to explore the city at their own pace. The nearby Metro and tram 14 stop further enhance the convenience of traveling to various parts of the city.

Experience the charm of Hotel Hortus and book your stay today for an unforgettable city getaway.

Important information:

All reservations are pre-paid, nonrefundable and will be charged at the time of booking using the credit card details provided. Please be aware of the dates you are trying to book. If you book the wrong dates, you will only be allowed to change the dates to come at a later time. The new dates are to be submitted within 48 hours after the booking.

All rooms are nonsmoking.

WiFi is free and available throughout the building.

Please note that there is no elevator in the building, all rooms are only accessible by stairs and please note the stairs are steep. As such, this property may not be suitable for guests with mobility issues.

Toilets are in the hallways.

Towels and Bed linen are in all rooms.

There is no laundry service in the hotel.

Children up to 3 years old can stay for free. Older children are counted as adults.


When booking 3 rooms or more, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 4336 reviews
Cleanliness: 7.25
Service: 8.75
Location: 8.75
Room Quality: 7.75
Amenities: 7.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 7.75
A
Alican couple tr
1
2026-05-30 via Nuitee
A
Adrianna couple us
7
Pros:

Private shower, comfortable bed. There were two tram stations right next to the hotel. The bathroom was in the hall but never ran into anyone while using it.

Cons:

The stairs were no joke.

2026-05-30 via Nuitee
C
Chiara couple it
10
2026-05-30 via Nuitee
A
Anastasiya solo_traveller pl
4
2026-05-30 via Nuitee
P
Pierre-Luc solo_traveller ca
10
Sua coche
Pros:

Super emplacement, établissement parfaitement fonctionnel

2026-05-29 via Nuitee
M
M. solo_traveller nl
8
2026-05-29 via Nuitee
D
daniela couple cl
10
Buen lugar para hospedarse
Pros:

Limpio, cómodo y el personal muy amable

2026-05-29 via Nuitee
I
Igor couple br
8
Amazing place, location and staff! Truly recommend it. The bathroom can be difficult to access though.
Pros:

Very clean and comfortable room, amazing location and neighborhood. The staff was outstanding and provided a great service, they were very nice to us.

Cons:

We had to take the stairs in order to go to the bathroom, this is the only downside of the place.

2026-05-29 via Nuitee
J
Jelena extended_group rs
8
Very pleasant experience, would come back here again.
Pros:

The employees of the hotel were very nice to us during our stay at the hotel. When we were checking out, they let us leave our things there for the whole day and use their common room to rest. Always smiling and in the mood for a chat. I would return to this hotel next time.

Cons:

Our room was on the top floor (third floor) and the bed was directly under the roof, so my friend and I kept hitting our heads when we got out of bed. Also, the stairs were very steep, so I would not recommend for people with limited mobility.

2026-05-28 via Nuitee
A
Ata Berk solo_traveller tr
9
2026-05-28 via Nuitee
N
Natalija solo_traveller lv
9
Pros:

Место расположение. Чисто. В номере есть все необходимое. Мыло, полотенце, фен, вентилятор.

Cons:

Шумные двери в туалет.

2026-05-27 via Nuitee
M
Martyna couple pl
10
2026-05-27 via Nuitee
G
Grigore couple ro
8
2026-05-27 via Nuitee
C
Caitlin couple nz
5
Pros:

Staff were great and let us leave our bags there before we could check in. Room was tidy and we had a nice view

Cons:

I think for shared bathrooms the price is still a bit steep

2026-05-27 via Nuitee
L
Lucia couple sk
10
2026-05-26 via Nuitee
S
Sandra couple es
10
The best ever!
Pros:

The hotel is next to the Metro, some shops where you can buy food and also a cute park to go for a walk.
The people where excelent, they took care of us a lot, the blond girl was EXTRA nice looking after me and my girl (she knows what I mean).
The bed confortable, the room clean and more than enough. Easy to cook, keep things in the fridge and silent at night.

Cons:

Can't complaint, except for the stairs. They caused me a little vertigo.

2026-05-26 via Nuitee
V
Viktoriia couple ua
9
2026-05-26 via Nuitee
V
Vitalii couple fi
10
2026-05-26 via Nuitee
J
Jools solo_traveller gb
9
2026-05-26 via Nuitee
M
Maria Emilia solo_traveller ar
9
Pros:

Buena ubicación, cerca de todo en una zona tranquila. Los chicos de la recepción muy buena onda.

Cons:

Los otros huéspedes eran bastante ruidosos, pero no es algo que sea responsabilidad del alojamiento.

2026-05-26 via Nuitee