Cambridge Belfry Hotel & Spa

Hotels
8 (3084 reviews)
Cambourne , Cambridge , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good facilities
Friendly staff
Great location
Cons:
Poor food service
Staff unhelpfulness
Need for modernisation

Categories

Cleanliness
7.71
Overall the hotel was fairly clean but ready for modernisation.
Service
8.68
Staff were friendly and helpful despite some negative experiences.
Location
8.22
Great location for visiting family.
Room Quality
8.17
Rooms as expected, clean and quiet.
Amenities
8.7
Spa facilities were very good, pool and other amenities were clean.
Value for Money
8.16
Adequate for the price, but food availability was a concern.
Food and Beverage
6.21
Food service was inadequate; problems with restaurant bookings.
Overall Experience
8.18
A generally good experience with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:24

Property Description

Luxurious Amenities
The Cambridge Belfry Hotel & Spa offers a range of luxurious amenities including a swimming pool, gym, tennis court, and a spa.

Modern Rooms with Stunning Views
Enjoy stylish and modern rooms with beautiful lake views, equipped with 24-hour room service, free internet access, and essential facilities for a comfortable stay.

Relaxation and Dining
Unwind at the state-of-the-art spa with an indoor pool, steam room, sauna, and various treatments. Indulge in delectable dining at The Bridge Bar and Restaurant for a truly relaxing experience.

Experience tranquility and luxury at The Cambridge Belfry Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:

For all guests arriving at the hotel, we reserve the right to pre-authorize a credit or debit card for the room rate per night plus an additional £50 per night for extras. The hotel is not charging your credit card. A pre-authorization is a security guarantee for payment only. Any excess pre-authorization will be released on the day of departure.If you cannot provide the hotel with a credit or debit card on check-in to pre-authorize, full prepayment will be required on arrival. Once the pre-authorization has been completed, you may charge items to your room during your stay by presenting your room key card wallet and signing for the transaction.

Hotel Guests are welcome to use the Health Club facilities including the swimming pool from 3pm on day of arrival until 11am on day of departure.

Please see below our dedicated Children swim times:
Monday > Friday: 09:00 - 10.00 (Summer holidays only) and 14:30 - 18:30,
Saturday & Sunday: 08:30 - 10:30 and 14:30 - 16:30Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3084 reviews
Cleanliness: 7.71
Service: 8.68
Location: 8.22
Room Quality: 8.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 6.21
Overall Experience: 8.18
B
Bernadette solo_traveller gb
8
2026-07-25 via Nuitee
N
Nana solo_traveller gb
4
2026-07-25 via Nuitee
H
Healy solo_traveller gb
8
2026-07-25 via Nuitee
A
Antony solo_traveller gb
10
2026-07-24 via Nuitee
N
Nigel couple gb
10
2026-07-23 via Nuitee
J
Jaden couple gb
8
2026-07-23 via Nuitee
R
Ricky Holcombe solo_traveller gb
6
Pros:

Nice sized room actually had a fridge.small but useable gym

Cons:

Was absalutley packed couldnt get in resteraunt,no air con?? ????
Staff moving tables into storerooms next to my room at 10pm ,not good

2026-07-23 via Nuitee
G
Gareth solo_traveller gb
8
Will stay agaim
Pros:

very friendly staff throughout the whole of the Hotel

Cons:

not much really

2026-07-23 via Nuitee
A
Alan solo_traveller gb
7
Served the purpose
Pros:

Everything we needed

Cons:

No air conditioning. Restaurant service slow - nobody took any orders so had to help ourselves from buffet. Plates not cleared.

2026-07-23 via Nuitee
S
Susan couple gb
9
Good location to attend a wedding at a nearby venue
Pros:

All was satisfactory

Cons:

Nothing

2026-07-23 via Nuitee
J
jacqui couple gb
9
Nice hotel with great outdoor space and good bar area . Food was good
Pros:

Hotel with nice gardens and dog friendly. Although our dog wasn’t allowed in the restaurant we were able to have our evening meal and breakfast in the bar area .

2026-07-21 via Nuitee
M
Michele solo_traveller gb
6
Pros:

Decor and cleanliness.

Cons:

Room backed onto lift shaft so could hear the doors opening and closing constantly and movement of lifts. Very dark room with vanity light in bathroom on small mirror not working. First breakfast even though only 0900 on a Sat the pastries were all gone and not replenished. The orange juice ran out. There were no mugs to be found as tables not cleared or if they were they were not put back into service. Tea pot spouts all chipped and stained and no jugs into which to put milk...had to use a glass! We were not told that you could order scrambled/poached eggs and the literature pertaining to this not on tables. However on Monday morning breakfast service much better with friendly and informative staff and staff clearing away used crockery. Evening meal staff forgot items like sauces when requested and meal cold and fries hard and dry. We had afternoon tea....they brought the food........forgot the tea!!!! Had to go to bar to find them. Low and behold we had the same teapots from breakfast...dirty with chipped spouts!! Dry sandwiches and scones. Cakes ok. Not good value.

2026-07-21 via Nuitee
J
jane extended_group gb
6
A basic place to stay (definitely not 4 *!)
Pros:

Conveniently located near wedding I was attending

Cons:

The chaos checking in.. and my Mother being charged for the room despite having paid on booking.com

2026-07-20 via Nuitee
J
Jennifer couple gb
9
Very pleasant stay. Would definitely stay again
Pros:

Excellent staff. Pool very nice.

Cons:

Air conditioning

2026-07-20 via Nuitee
K
Knowlesy solo_traveller gb
7
Pros:

We enjoyed a weekend away, although unfortunately it didn't get off to the best start. The young lady on reception wasn't particularly welcoming or engaging, and her manner almost had us considering checking out and cancelling our stay before it had even begun.

The room was adequate, but for the price paid it could really do with an overhaul. Even many Premier Inns now offer air conditioning, and this is something that would certainly improve the comfort of the rooms. That said, the hotel's location is excellent and ideally situated for an easy trip into Cambridge.

The photographs of the swimming pool, taken with a wide-angle lens, give the impression of a large leisure area. In reality, the pool is quite modest, and there was a noticeable lack of seating around the poolside. With only a few families using the facilities, guests were already struggling to find somewhere to sit.

The gym was excellent and made for a very enjoyable early morning workout. It was well equipped and one of the highlights of our stay.

The food was very good, and the breakfast buffet offered a wide selection of quality items.

One area that could be improved is the availability of quiet spaces for guests wanting to read or simply relax, as these were difficult to find.

The standout member of staff during our visit was Nathan. He was personable, engaging and always smiling while working behind the bar and delivering food. He is a real credit to the hotel. It's encouraging to see the hotel investing in young staff, and hopefully other team members can be mentored to deliver the same high standard of customer service that Nathan naturally provides.

2026-07-20 via Nuitee
I
Irem solo_traveller nl
6
disappointed
Pros:

breakfast had decent options.
room was spacious.

Cons:

No airco in the room.
Spa was overcrowded with kids swimming lessons. I couldn't get in the pool due its being packed.
Sauna and steaming room didn't feel hygienic.
Eventually didn't get much out of the 'spa'

2026-07-20 via Nuitee
D
David solo_traveller gb
7
It was okay as a stop over to attend a Wedding, food was expensive, I have had better at Miller & Carter for less.
Pros:

Nice place and very quiet at night

Cons:

Changing rooms for swimming pool were a bit dated, expected better facilities at what is a well known Spa, and a bigger pool.

2026-07-20 via Nuitee
S
Sarah solo_traveller gb
8
2026-07-20 via Nuitee
G
Gerhard solo_traveller at
9
2026-07-20 via Nuitee
H
HW87 solo_traveller gb
9
Pros:

Great facilities.
Good location.
Big bedroom with plenty of space.

Cons:

Nothing

2026-07-19 via Nuitee