The Swan by Innkeeper's Collection

Hotels
7.8 (2016 reviews)
The Swan Crown Carvery, High Street , Coleshill , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Family rooms
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Affordable rates
Cons:
Cleanliness issues
Poor food options

Categories

Cleanliness
6.76
Several reviews highlighted cleanliness issues.
Service
8.73
Consistently mentioned positive experiences with staff.
Location
9.27
Great location for NEC and other attractions.
Room Quality
7.72
Rooms were mostly clean and comfortable, but with some issues reported.
Amenities
7.25
Basic amenities were satisfactory, but food options could be improved.
Value for Money
8.21
Generally seen as a good deal for the price.
Food and Beverage
6.26
Food quality received mixed reviews, with some dissatisfaction.
Overall Experience
8.23
Overall positive experience with room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:39

Property Description

Charming Countryside Retreat

Convenient Location: Situated in Coleshill, just a short drive from Birmingham NEC, our Innkeeper's Collection offers free parking and easy access to the city center.

Comfortable Accommodation: Our warmly furnished rooms feature modern amenities including free toiletries, a TV, and tea/coffee facilities, ensuring a relaxing stay for our guests.

Delicious Dining Options: Indulge in traditional roasts, freshly made pizzas, and hearty British dishes at our on-site Stonehouse Pizza & Carvery pub, providing a delightful culinary experience throughout the day.

Experience the tranquility of the countryside with the convenience of city access at Innkeeper's Collection Birmingham (NEC), Coleshill. Book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2016 reviews
Cleanliness: 6.76
Service: 8.73
Location: 9.27
Room Quality: 7.72
Amenities: 7.25
Value for Money: 8.21
Food and Beverage: 6.26
Overall Experience: 8.23
C
Carl • couple • gb
10
Comfy and relaxing and great food
Pros:

Friendly staff. Comfy and quite room. And the food was great.

Cons:

Big pot hole to the car park. Be warned.

2026-05-30 • via Nuitee
C
Clare • family_with_children • gb
8
2026-05-29 • via Nuitee
I
Ian • couple • gb
7
great value stay with easy access to the M42
Pros:

excellent comfortable room but too warm ( in the circumstances not surprising as we were in the middle of a heat wave!) We did have a small fan which helped. Breakfast was very good value but with no healthy options.

Cons:

temperature of room . The pub lacked atmosphere

2026-05-28 • via Nuitee
R
Remmi • couple • gb
8
2026-05-28 • via Nuitee
R
Roger • family_with_children • gb
9
2026-05-26 • via Nuitee
B
Benjamin • family_with_children • gb
8
Pros:

Friendly staff, stayed during a heatwave was 34 degrees and room was ridiculously hot which can't be helped, the staff found us a extra fan for my daughter who has epilepsy to try keep her cool

2026-05-26 • via Nuitee
B
Bobby Woodward • solo_traveller • gb
9
2026-05-25 • via Nuitee
J
Jason • solo_traveller • gb
9
2026-05-25 • via Nuitee
P
Pippa • solo_traveller • gb
8
2026-05-24 • via Nuitee
C
charles • solo_traveller • gb
8
Pros:

Location

Cons:

No proper beer

2026-05-24 • via Nuitee
M
Michael • family_with_children • gb
10
A brilliant place to stay, if flying from Birmingham Airport.
Pros:

Stayed here overnight, prior to our flight from Birmingham Airport. Save dashing down the M6 on the morning of our flight.
Rooms were spotless and very comfy, well proportioned. Great food and drink at The Swan, and excellent breakfast in the morning. Took all the stress away, of getting to the Airport on time.

Cons:

Nothing, all good.

2026-05-21 • via Nuitee
C
Claire • couple • gb
8
Comfortable, convenient and quiet despite being above a pub! Would definitely recommend
Pros:

Convenient location, good value food, clean room, plenty of towels and temperature just right!

Cons:

Poor staffing (nice staff just not enough)

2026-05-21 • via Nuitee
C
Cook • solo_traveller • us
10
Pros:

Staff were great, good food.

Cons:

Noisy delivery people in the morning,but only once.

2026-05-16 • via Nuitee
F
Francis • solo_traveller • gb
8
Pros:

Comfortable bed and close to where I needed to be

Cons:

Too many stairs we had 4 flights of stairs to go up and we are both physically disabled

Only one chair in room when a double room is for 2 people

2026-05-15 • via Nuitee
T
Tim • couple • gb
8
2026-05-15 • via Nuitee
J
Jacob • couple • gb
10
2026-05-12 • via Nuitee
J
Jacob • couple • gb
10
2026-05-12 • via Nuitee
S
steve0272 • solo_traveller • de
8
2026-05-12 • via Nuitee
M
Martin • solo_traveller • gb
7
Pros:

Convenience for airport

Cons:

Rooms had no soundproofing. Could hear every word of the telephone conversation next door and hear him snoring through the night

2026-05-08 • via Nuitee
D
Dustin • family_with_children • ch
8
perfect our stay!
Pros:

very friendly staff

2026-05-08 • via Nuitee