Hotel Palas

Hotels
8.9 (153 reviews)
9 Petko Stainov Str , Kazanlŭk , bg

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and well-kept
Friendly and attentive staff
Cons:
Issues with the coffee machine
Temperature in the room was low

Categories

Cleanliness
8.85
The reviews highlight cleanliness as a positive with phrases indicating a very clean environment.
Service
9.15
Staff is described as polite and helpful, contributing positively to the overall experience.
Location
9.15
The location is praised for being close to the center and attractions.
Room Quality
8.65
Rooms are spacious with good amenities, though one review mentions temperature issues.
Amenities
8.85
The hotel offers good spa and breakfast options, contributing to positive sentiments.
Value for Money
8.65
Standard quality for this hotel tier, with some comments about slightly high prices.
Food and Beverage
8.85
Breakfast is specifically noted as good and delicious.
Overall Experience
9.05
Overall satisfaction is high, with many guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 15:27

Property Description

Luxurious Accommodations
Hotel Palas offers elegant rooms equipped with air conditioning, flat-screen TVs, and mini bars. The bathrooms feature bathtubs and complimentary toiletries, ensuring a comfortable stay for all guests.

Relaxation and Wellness
Guests can indulge in the hotel's hot tub, steam bath, sauna, solarium, and massage treatments for the ultimate relaxation experience. These amenities provide a perfect way to unwind after a day of exploring the charming town of Kazanlak.

Convenient Services and Location
With a 24-hour front desk offering car rentals, currency exchange services, and shuttle options to nearby airports, Hotel Palas ensures a hassle-free stay for all visitors. Its proximity to the town center and transportation terminals makes it a convenient choice for travelers.

Book your stay at Hotel Palas now to experience luxury and convenience in Kazanlak!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for BGN 30 per person per night when using an existing bed.
    Children from 12 years old to 16 years old stay for BGN 40 per person per night when using an existing bed.
    People no matter the age stay for BGN 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 153 reviews
Cleanliness: 8.85
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.85
Value for Money: 8.65
Food and Beverage: 8.85
Overall Experience: 9.05
G
George • solo_traveller • ro
9
2026-06-27 • via Nuitee
R
Radev • solo_traveller • bg
7
2026-06-26 • via Nuitee
Кирил • extended_group • bg
8
2026-06-15 • via Nuitee
Велбърт • solo_traveller • bg
4
2026-06-12 • via Nuitee
O
olivier • solo_traveller • fr
9
Central et confortable à Kazanlak
Pros:

Bon accueil
Le sauna
Belle salle de restaurant

2026-06-10 • via Nuitee
I
iulian • solo_traveller • ro
9
2026-06-09 • via Nuitee
D
Dorit • couple • il
10
Pros:

מיקום מושלם, פחות מדקה ברגל למרכז העיר. חניה פרטית סגורה, צוות אדיב מאד דוברי אנגלית, חדר גדול ונקי מאד, ארוחת בוקר נפלאה מגוונת וטעימה. בהחלט נחזור לשם!

2026-06-07 • via Nuitee
J
Javier • solo_traveller • es
10
2026-06-07 • via Nuitee
P
Peter_tw • solo_traveller • tw
8
Pros:

床很舒服，房間夠大，浴室有浴缸，自助早餐還不錯，有服務人員幫忙搬行李到櫃檯。

Cons:

女櫃檯人員，態度冷漠不積極，房間冷氣無法運作，打幾次電話到櫃檯反應，她一直很敷衍不願前來房間處理，我直接去櫃檯催促，她還是再說等一下，等很久她來房間處理，也是很不耐煩的樣子。

2026-06-03 • via Nuitee
D
Dusica • couple • rs
9
Very comfortable hotel on good location, decent breakfast, free and safe parking.
Pros:

Clean and spacious room and bathroom. Good breakfast. Good location. Free parking nearby.

Cons:

Bathtub is not good option for people over 65. Wojld be nice to have more vegetarian and vegan options for breakfast.

2026-06-03 • via Nuitee
P
Petya • solo_traveller • us
10
2026-06-03 • via Nuitee
P
Pencho • couple • bg
9
2026-05-30 • via Nuitee
C
Charles H • couple • us
10
2026-05-26 • via Nuitee
H
Hiebl • couple • at
9
2026-05-25 • via Nuitee
A
Adil • couple • gb
9
Pros:

Great location. Comfortable large rooms. Decent breakfast.

2026-05-24 • via Nuitee
D
Detelin • solo_traveller • bg
10
2026-05-18 • via Nuitee
Пламена • extended_group • bg
10
2026-05-16 • via Nuitee
N
Noel • solo_traveller • ie
9
2026-05-15 • via Nuitee
V
Vágner • solo_traveller • cz
10
2026-05-15 • via Nuitee
O
Ognyan • family_with_children • bg
10
Pros:

Много удобни, големи легла. Тихо. Чисти бани.
Много добра закуска.
Паркинг към хотела.

2026-05-06 • via Nuitee