Sutherlands Hotel

Hotels
8.2 (324 reviews)
Stone Street , Gateshead , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable accommodations
Good value
Cons:
Limited dining options
Issues with shared facilities
Location concerns

Categories

Cleanliness
8.2
Some reviews mention the rooms being clean, but others note issues with shared facilities.
Service
9.2
Numerous reviews highlight the friendly and accommodating staff.
Location
7.7
Location not ideal according to some reviews, but accessible to a nearby grocery store.
Room Quality
8.7
Rooms are described as comfortable, spacious, and well-equipped.
Amenities
7.7
Some amenities like the bar and dining options were criticized, though some rooms had good facilities.
Value for Money
8.7
Guests feel they received good value given the overall experience and room quality.
Food and Beverage
7.2
Limited dining options and some negative experiences with the bar.
Overall Experience
8.2
Overall, a mix of positive experiences balanced with some shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 11:47

Property Description

Luxurious Stay with Free WiFi
Located in Gateshead, Sutherlands Hotel provides stylish rooms with complimentary WiFi. Enjoy the convenience of free private parking and the hotel's proximity to Newcastle, just a 5-minute drive away.

Delicious Dining Options
Indulge in a variety of homemade dishes at the on-site restaurant with an extensive menu. For a more casual setting, visit the Bistro Sports Bar equipped with plasma-screen TVs for your entertainment.

Entertainment for All
With children's activities and lively evening entertainment such as karaoke and discos, Sutherlands Hotel ensures a fun-filled stay for guests of all ages.

Book your stay now at Sutherlands Hotel for an unforgettable experience!

Important information:

Camper vans are welcome at the hotel, with the option of using the hotel for breakfast, for an additional fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 324 reviews
Cleanliness: 8.2
Service: 9.2
Location: 7.7
Room Quality: 8.7
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.2
A
Amy solo_traveller gb
10
Homely
Pros:

The staff are lovely, very helpful and attentive.
The bed was comfy and the bath nice and big. We only stayed the one night, but we felt right at home straight away. The food was good quality and great value too.

Cons:

Listen, it's not 5 star, it's 3, so expect 3 star standards of decor and you're sound.

2026-05-27 via Nuitee
F
Faye couple gb
10
Very friendly staff, made me feel very at home:)
Pros:

Staff were really friendly and welcoming. Beds were comfortable.

2026-05-26 via Nuitee
N
Neil solo_traveller gb
9
Clean, comfortable stay.
Pros:

Lovely stay. Clean and comfortable and the room had everything I could need such as kettle, toaster, iron and even a microwave if you prefer to self cater. The water for the bath, which was very deep and spacious, was lovely and hot. The staff are very kind and helpful and generally lovely people. I felt very safe, warm and welcome staying here, as well as very relaxed and well rested.

Cons:

Nothing to dislike!

2026-05-21 via Nuitee
C
Cristina solo_traveller gb
8
Nice people, comfortable room. Don’t judge a book by its covers.
Pros:

Outside it doesn’t look like much but it’s a clean hotel near QE Hospital that is quite affordable. There is a pub adjacent to the hotel. They don’t do breakfast, unless you pre order it. The one thing that I liked about the place is the staff. The owner and manager and the rest of the staff were very friendly and invited me to pint. I think I was they’re only guest but they treated me with kindness and welcomed me in the community. I was there for a job interview in the QE and they were very encouraging and supportive. You don’t always need fancy things in a hotel, you need nice people and that place has them in abundance. They asked me to call back after the job interview, didn’t get a chance to do it, but I got the job so I will stop by on my return to Gateshead.

Cons:

Very nice people. Clean and comfortable rooms. Very good for a quick stop to Gateshead.

2026-05-11 via Nuitee
M
Matthew solo_traveller gb
7
2 night stay
Pros:

The staff were very friendly and the room was big and lots to do there from dadts to pool to games

Cons:

The room eeded some work a bit old fathion shower hose didbt really work and some of ghe beds were broken

2026-05-09 via Nuitee
B
BARBARA solo_traveller gb
9
Well worth the money. We’ ll be back I hope!
Pros:

The room was very spacious and just right for the four of us.
The staff were friendly and helpful. So lovely!

Cons:

Loud music. Especially at breakfast. Wash basin plug didn’t work. Two very small niggles and we hope to be back in the Summer with another two grandchildren

2026-05-05 via Nuitee
A
Andrew solo_traveller gb
10
2026-05-01 via Nuitee
D
Daniel couple gb
7
2026-04-23 via Nuitee
K
Kelly extended_group gb
6
Great value for money and very helpful staff except one ☝️
2026-04-19 via Nuitee
A
alison solo_traveller gb
10
Great
Pros:

Easy to find, plenty of parking and friendly staff and customers

Cons:

Nothing

2026-04-09 via Nuitee
K
Konstantinos couple gb
9
Excellent
Pros:

Friendly staff, clean rooms, good location

2026-03-29 via Nuitee
R
Ross couple gb
10
2026-03-24 via Nuitee
C
Connor couple gb
10
2026-03-11 via Nuitee
J
John couple gb
1
2026-03-10 via Nuitee
J
Justyna couple pl
9
Pros:

Lovely room, clean and tidy. Nice food and bar staff very friendly. Nice place to stay in

Cons:

Double bed was "made of" 2 single mattresses, so there was a gap in the middle, and you couldn't sleep in the middle.

2026-03-08 via Nuitee
B
Benjamin couple gb
10
2026-02-26 via Nuitee
R
Richard solo_traveller gb
3
Pros:

Location and friendly welcome.

Cons:

Damp stale smell in room. Window blinds did not create a blackout at night so room flooded with street light. Hard uncomfortable mattress.

2026-02-26 via Nuitee
J
Joseph solo_traveller gb
10
Well worth it
Pros:

Rooms were clean and very spacious, the bathroom was excellent, there was a kettle tea and coffee

Cons:

N/A

2026-02-23 via Nuitee
U
Ulaiasi solo_traveller gb
9
2026-02-23 via Nuitee
P
Paul solo_traveller gb
8
Pros:

Friendly and helpful, quiet with big comfy bed

2026-02-11 via Nuitee