Sultan Plaza hotel

Hotels
8.5 (118 reviews)
Tokmagambetov St. 38 , Qyzylorda , kz

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfasts
Cons:
Hard beds
Wi-Fi issues

Categories

Cleanliness
8.33
Generally clean, but some concerns cited about maintenance and showers.
Service
9.3
Friendly and attentive staff noted, enhancing the overall experience.
Location
9.34
Great location with amenities and attractions nearby.
Room Quality
7.29
Spacious rooms mentioned, but complaints about hard beds and old furnishings.
Amenities
8.32
Pool and spa available, but some issues with Wi-Fi and maintenance.
Value for Money
7.28
Concerns about price relative to quality and services rendered.
Food and Beverage
9.33
Delicious breakfasts and good quality noted.
Overall Experience
8.8
Overall satisfaction with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:32

Property Description

Luxurious Accommodations with Stunning City Views
Experience the epitome of luxury at Sultan Plaza hotel in Qyzylorda. Each 5-star accommodation offers breathtaking city views, complete with access to a relaxing hot tub. Enjoy the convenience of a 24-hour front desk, airport transfers, and complimentary WiFi throughout the property.

State-of-the-Art Fitness Centre and Relaxing Terrace
Stay active at the hotel's modern fitness centre or unwind on the serene terrace. Whether you prefer a workout session or simply soaking in the cityscape, Sultan Plaza has something for everyone.

Gourmet Dining and Chic Bar
Indulge in delectable cuisines at the on-site restaurant and sip on handcrafted cocktails at the stylish bar. With air-conditioned rooms featuring top-notch amenities, Sultan Plaza ensures a comfortable and memorable stay for all guests.

Book now to elevate your stay at Sultan Plaza hotel and create unforgettable memories in Qyzylorda.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 4 years old and over stay for KZT 15,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 118 reviews
Cleanliness: 8.33
Service: 9.3
Location: 9.34
Room Quality: 7.29
Amenities: 8.32
Value for Money: 7.28
Food and Beverage: 9.33
Overall Experience: 8.8
S
StankaLoco solo_traveller sk
7
Pros:

Velky hotel, dobra kuchyna, prijemna recepcia.

Cons:

Extremnw tvrdy matrac

2026-06-20 via Nuitee
S
Suleimen solo_traveller kz
10
2026-06-15 via Nuitee
Болат solo_traveller kz
10
2026-06-11 via Nuitee
Илья solo_traveller kz
9
Pros:

Понравилось все

2026-06-08 via Nuitee
A
Anubhav extended_group nl
7
2026-05-06 via Nuitee
R
Renar solo_traveller kz
7
2026-05-06 via Nuitee
S
Sergei solo_traveller kz
2
Cons:

Обязательно замените матрасы. Пусть хозяин отеля сам спит на таком дерьмовом матрасе. Я же деньги заплатил за нормальную кровать, а получил "корпешку и сон на полу".

2026-04-28 via Nuitee
S
Serhiy solo_traveller ua
10
2026-04-27 via Nuitee
S
Serhiy solo_traveller ua
10
2026-04-24 via Nuitee
A
Alexey family_with_children kz
9
2026-04-23 via Nuitee
E
Eugene solo_traveller kz
5
2026-04-13 via Nuitee
G
Gulsum solo_traveller kz
8
Pros:

Звтрак отличный

2026-04-01 via Nuitee
A
AN 53437 solo_traveller be
10
Top!
Pros:

Heel fijn hotel.

2026-03-28 via Nuitee
A
Andrei solo_traveller ru
1
2026-03-20 via Nuitee
V
Vadim extended_group kz
8
2026-03-19 via Nuitee
Y
Yuriy family_with_children kz
9
Pros:

Очень уютный отель. Хороший ресторан с разнообразными, вкусными блюдами. Хороший завтрак включен в стоимость.

Cons:

Высокая стоимость проживания для отеля в региональном городе.

2026-03-09 via Nuitee
Толыбек solo_traveller kz
10
2026-03-06 via Nuitee
Алмас extended_group kz
10
2026-03-05 via Nuitee
D
Daulet couple kz
7
Хорошая локация , немного дороговато для этого отеля
Pros:

Хороший завтрак, наличие СПА, отзывчивый персонал

Cons:

Очень жесткий матрас на кровати, тонкие стены

2026-03-04 via Nuitee
S
Shuga solo_traveller kz
10
2026-02-24 via Nuitee