Hotel Petit Riviere Karuizawa

Hotels
7.5 (118 reviews)
Nagakuraaza Shiozawa 709-2 , Karuizawa , jp

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Helpful and accommodating staff
Cons:
Issues with cleanliness and maintenance
Location may be inconvenient for some

Categories

Cleanliness
6.89
The hotel is generally clean, but there are some issues reported with maintenance like the noisy ventilation.
Service
8.36
Staff were accommodating, especially with late check-in requests.
Location
6.9
A bit far from the train station which may not suit business travelers; however, it is quiet and pleasant.
Room Quality
7.85
Rooms are spacious, clean, and comfortable with generally favorable reviews.
Amenities
7.38
Features like the large public bath are appreciated, but issues with showers and Wi-Fi have been reported.
Value for Money
8.34
Considered good value for money, especially due to low rates for the season.
Food and Beverage
6.89
Limited food and beverage options nearby, with vending machines available.
Overall Experience
7.36
Overall experience is positive, with a mix of good amenities and some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:52

Property Description

Gourmet Dining Experience
Hotel Petit Riviere Karuizawa boasts a gourmet Italian/French restaurant, ChouChou, offering colorful dishes made with local, seasonal ingredients. Don't miss out on this culinary delight during your stay.

Relaxing Amenities
Unwind in the large public bath or explore the area with bicycle rentals provided by the hotel. Enjoy the convenience of free WiFi in public areas and borrow a portable WiFi router for your adventures, all complimentary for guests.

Convenient Facilities
With coin laundry, safety deposit boxes, and drinks vending machines available, Karuizawa Petit Riviere Hotel ensures a comfortable stay. Explore nearby attractions like Karuizawa Prince Shopping Plaza outlet mall and Karuizawa Prince Ski Resort, just a short drive away.

Book your stay now at Hotel Petit Riviere Karuizawa for a delightful blend of luxury and convenience!

Important information:

To eat meals at the property, a reservation must be made at least 3 days in advance.

The property has a curfew at midnight. Guests cannot enter or leave the property after this time.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.5
Based on 118 reviews
Cleanliness: 6.89
Service: 8.36
Location: 6.9
Room Quality: 7.85
Amenities: 7.38
Value for Money: 8.34
Food and Beverage: 6.89
Overall Experience: 7.36
N
norio • solo_traveller • jp
10
2026-05-22 • via Nuitee
M
Manami • solo_traveller • au
6
2026-05-20 • via Nuitee
S
sachiko • solo_traveller • jp
8
Pros:

駐車場が無料で良かったです。
フリーのガイドブックが置いてあって役立ちました。

Cons:

大浴場が男性が入って来そうでゆっくり出来なかったです。

2026-05-18 • via Nuitee
M
MASATO • solo_traveller • jp
8
ゆっくり出来ました！
Pros:

自然の中で静か！

Cons:

駅から遠い！

2026-05-09 • via Nuitee
村山 • solo_traveller • jp
8
Pros:

現地の様子や問い合わせに親身に対応していただけました。

Cons:

エレベーターが無いのにはビックリしました。荷物が多いと階段から持ち上げるのは大変です

2026-05-09 • via Nuitee
O
Ogata • solo_traveller • jp
8
2026-05-06 • via Nuitee
Y
Yutaka • family_with_children • jp
5
2026-05-06 • via Nuitee
吉本 • solo_traveller • jp
10
安いのに、軽井沢を満喫できるHOTEL
Pros:

大浴場がついていて、疲れた身体を癒してくれました。また、ゴールデンウィーク中にも関わらず空いています。

Cons:

玄関でタバコを吸っている方がおいでまして、2階のフロアーまで匂いがとどくので、少し配慮して頂きたいです。

2026-05-03 • via Nuitee
S
SUGANO • couple • jp
7
2026-05-02 • via Nuitee
N
Noriaki • solo_traveller • jp
7
助かりました
Pros:

キレイで安いです
快適でした

Cons:

建物の構造上、若干の音が気になります

2026-05-01 • via Nuitee
廣田 • solo_traveller • jp
6
安さ
Pros:

安さ

Cons:

前日の湯飲みがそのまま

2026-05-01 • via Nuitee
E
Emi • solo_traveller • jp
9
2026-04-27 • via Nuitee
玄場 • solo_traveller • jp
7
2026-04-26 • via Nuitee
M
Manami • solo_traveller • au
7
2026-04-23 • via Nuitee
E
Emiko • couple • jp
8
2026-04-21 • via Nuitee
N
Nami • solo_traveller • jp
5
Pros:

値段通り

Cons:

大浴場に鍵やロックがなかったのでセキュリティが心配になり入れませんでした。アメニティはシャンプー、ボディーソープはありました。それ以外はないので各自で用意したほうがいいです。

2026-04-16 • via Nuitee
S
susumu • couple • jp
8
場所わかったので次回も利用は考えている。また事前に希望の一階には直ぐ連絡対応してくれて良かった。高齢で足元不自由の為助かりました。
Pros:

風呂良い作り、忘れ物対応

Cons:

建物の案内掲示板、濃い青で且つバイパスで道路幅広く発見が遅れる

2026-04-13 • via Nuitee
J
JUN • solo_traveller • cn
7
2026-04-12 • via Nuitee
Y
YUEJUN • solo_traveller • jp
10
2026-04-11 • via Nuitee
U
uri • family_with_children • ru
8
Pros:

The staff was very nice and kind, the rooms are very good, close to a bus station for line L

Cons:

There aren't any toilets in the lobby so you need to wait for the check in

2026-04-10 • via Nuitee