Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Super spa
Good location
Friendly staff
Sauna ceremonies
Cons:
Inconsistent cleaning
Poor food quality

Categories

Cleanliness
7.6
Cleaning service was inconsistent; at times, the room was not properly cleaned.
Service
9.6
Overall friendly service, though there were issues with responsiveness to complaints.
Location
9.1
Good location with accessible amenities.
Room Quality
8.1
Rooms require refreshing and some basic amenities were missing.
Amenities
9.6
Super spa and enjoyable sauna experiences.
Value for Money
8.6
Reasonably priced for the amenities provided, but food quality needs improvement.
Food and Beverage
7.1
Dinner was disappointing and not well-prepared; breakfast was okay.
Overall Experience
9.1
An overall enjoyable experience despite some service and food issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:58

Property Description

Luxurious Accommodation

Experience 4-star luxury at Sommer Residence Hotel&Spa in Kluczbork. Indulge in modern amenities such as air conditioning, flat-screen TVs, and free WiFi. Relax in the sauna and hot tub, or pamper yourself at the hammam.

Outdoor Activities

Explore the picturesque surroundings of Kluczbork with free bike rentals offered by the hotel. Hike through scenic trails or cycle around the area. Unwind in the garden or on the terrace after a day of outdoor adventures.

Fine Dining and Relaxation

Treat your taste buds at the on-site restaurant and bar. Enjoy a delicious meal or unwind with a drink. For ultimate relaxation, take advantage of the spa services available.

Book your stay at Sommer Residence Hotel&Spa for a perfect blend of luxury and comfort.

Important information:

Please note, that the spa and outdoor pool area is a textile-free area.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for 50 zł per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 54 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.1
Room Quality: 8.1
Amenities: 9.6
Value for Money: 8.6
Food and Beverage: 7.1
Overall Experience: 9.1
G
Grzegorz • solo_traveller • pl
10
2026-06-07 • via Nuitee
S
Smarz • extended_group • pl
10
2026-06-04 • via Nuitee
M
Marcin • couple • pl
10
2026-05-30 • via Nuitee
M
Mariusz • extended_group • pl
10
2026-05-27 • via Nuitee
M
Mariusz • extended_group • pl
10
2026-05-20 • via Nuitee
K
Kubusiak • solo_traveller • pl
9
2026-05-18 • via Nuitee
4
4709220008353328 • solo_traveller • pl
7
Pros:

Stefa saun,.śniadanie

Cons:

Wyposażenie pokoju, zapach z kanalizacji

2026-05-14 • via Nuitee
S
Smarz • couple • pl
10
2026-05-08 • via Nuitee
A
ANDRZEJ • solo_traveller • pl
9
Polecam strefę Spa oraz Sauny
Pros:

Sauny

2026-05-07 • via Nuitee
A
Adrian • couple • nl
5
2026-04-22 • via Nuitee
M
Małgorzata • extended_group • pl
6
2026-04-03 • via Nuitee
T
Tomasz • solo_traveller • pl
9
Pros:

Udogodnienia

2026-03-08 • via Nuitee
P
Piotr • couple • pl
8
Świetne spa, słaby pokój
Pros:

Wspaniała strefa spa. Śniadanie

Cons:

Pokój i wyposażenie - czystość (poza łazienką która była bardzo czysta) na średnim poziomie. Meble i ich jakość jak na hotel o takim standardzie słabe.
Wanna w pokoju - stara, z urywajacymi się elementami ale co najważniejsze przy próbie napełnienia jej wodą - woda była letnia a część dysz po prostu nie działała. Przy próbie przekręcenia wody na słuchawkę woda praktycznie z niej nie leciała, a za to wylatywała bokiem - prawdopodobnie jakaś nieszczelna uszczelka.

2026-02-22 • via Nuitee
M
Monika • couple • pl
10
2026-02-13 • via Nuitee
A
Andrzej • solo_traveller • pl
8
2026-01-31 • via Nuitee
K
Kotliński • couple • pl
8
2026-01-30 • via Nuitee
B
Bruno • extended_group • pt
5
Pros:

Good location. Dinner was pleasant, and the restaurant staff were friendly.

Cons:

Uncomfortable bed, the TV didn’t work, I went to complain and they said they would take care of it but no one came to the room to check. I made a second complaint and once again no one came to see it.
Cleaning leaves much to be desired. I believe it is done by different people. One of the nights everything was clean and tidy, the remaining nights not even the bed was made, they folded the bath towel and threw it on top of the bed — that was the “cleaning” they did for me.
The hot water was missing from time to time. Little lighting in the room. Some basic things that 3-star hotels usually have were missing. Maybe other rooms are better and have better cleaning service, who knows.

2026-01-20 • via Nuitee
L
Lukasz • couple • nl
7
2026-01-19 • via Nuitee
E
Erwin • solo_traveller • de
9
2026-01-19 • via Nuitee
G
Grzegorz • couple • pl
7
2026-01-14 • via Nuitee