Mountain Valley Resort

Hotels
8.2 (459 reviews)
Jalan Tenompok Bundu Tuhan Kundasang, Ranau , Kundasang , my

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Family rooms
Garden
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Great view
Friendly staff
Good food
Cons:
Noise from the road
Small rooms

Categories

Cleanliness
8.16
The hotel is clean, although some reviews mention issues with noise and air circulation.
Service
8.63
Guests remark on the friendly and accommodating staff.
Location
8.67
Many reviews highlight the great views and the charm of the valley location.
Room Quality
7.62
Some rooms are small with issues like noise from the road and lack of soundproofing.
Amenities
8.15
The presence of a restaurant and modern TV options adds value.
Value for Money
7.61
Some guests feel the pricing does not match the service level.
Food and Beverage
8.16
Positive comments on the food quality, particularly from guests who enjoyed the meals.
Overall Experience
8.63
Overall enjoyment from many guests, with specific notes on the view and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:01

Property Description

Stunning Mountain Views
Experience breathtaking views of the surrounding mountains from the comfort of your room at Mountain Valley Resort.

Delicious Dining Options
Indulge in a variety of mouth-watering American dishes at our on-site restaurant during your stay.

Comfortable and Convenient
Relax in well-equipped guest rooms featuring modern amenities like a flat-screen TV, kettle, and a private bathroom with free toiletries.

Experience luxury and serenity at Mountain Valley Resort. Book your stay now to enjoy a relaxing getaway.

Important information:

Rooms with mountain view are subject to availability. Requests can be made in advance or upon arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People 4 years old and over stay for MYR 80 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 459 reviews
Cleanliness: 8.16
Service: 8.63
Location: 8.67
Room Quality: 7.62
Amenities: 8.15
Value for Money: 7.61
Food and Beverage: 8.16
Overall Experience: 8.63
H
HELMINA • solo_traveller • my
7
2026-06-27 • via Nuitee
L
Lee • extended_group • us
10
A truly magical place with delicious food!
Pros:

What a beautiful location! Food was delicious and the moths and flowers are beautiful!

Cons:

Short shower time and road noise. If you have earplugs you will be fine!

2026-06-25 • via Nuitee
R
Rasidah • couple • bn
8
2026-06-23 • via Nuitee
B
Bill • family_with_children • sg
10
2026-06-20 • via Nuitee
D
Dr Zamros Yuzadi • solo_traveller • my
8
Pros:

Good location - very near Kinabalu Park. Excellent view of Mt. Kinabalu from the balcony of our room, especially on a nice sunny morning. Staff is friendly and helpful.

Cons:

The family room is a bit small for 4 adults (with an extra bed set up). The room is also noisy as it is facing the main road. We can hear cars and lorries passing by all the time.

2026-06-20 • via Nuitee
A
Ann • couple • sg
5
Disappointing stay, please upgrade or lower your rates
Cons:

Very run down, pictures on the website were different from the real thing. Feel like being cheated. Room was noisy… could here activity coming from the above restaurant and the roads

2026-06-18 • via Nuitee
S
Syafiqa • family_with_children • my
10
2026-06-16 • via Nuitee
K
KAM • couple • my
7
2026-06-14 • via Nuitee
G
G. • solo_traveller • my
9
2026-06-13 • via Nuitee
W
Willie • family_with_children • my
9
2026-06-10 • via Nuitee
Z
ZHU HAIRONG • solo_traveller • sg
7
2026-06-06 • via Nuitee
S
Sazaie • extended_group • sa
10
Good
Pros:

Good

Cons:

Good

2026-06-03 • via Nuitee
Y
Yin See • solo_traveller • my
4
Pros:

Stayed for 3D2N. The room on the first night was good, but I was very disappointed with the room on the second night. The room fragrance was too strong and lingered inside the room, making it uncomfortable.
The staff were friendly and tried to resolve the issue, but there was no follow-up to check whether the problem had been resolved. After staying in the room for about 1.5 hours and finding that the smell was still present, I decided to check out at 5:00 PM.

The Duty Manager, Ms. Nenny, was kind and tried to offer an alternative solution only after 1.5 hours. But the point here is too late.

The room water pressure is low and slow.

Cons:

The restaurant food. The hotel parking and environment is good.

2026-06-02 • via Nuitee
C
Cheng Wei • couple • my
8
A good 3D2N stay in a strategically located hotel
Pros:

Strategic location to view Mt KK. Hotel restaurant gave a good view too. Location of the hotel is just outside Kundasang town so not too crowded. Close to Mt Kinabalu national park.

Cons:

Water hand shower not flexible. No enclose shower area. Mattress is also old and soft

2026-06-01 • via Nuitee
N
NADIAH ALWANI • solo_traveller • my
10
Pros:

The scenery was amazing🥳🥳🥳

2026-05-14 • via Nuitee
P
Patrick • solo_traveller • sg
7
Pleasant, but needs improvement
Pros:

Responsive and helpful staff. Their recommendations on which room to choose so as to reduce noise was spot on. Nice room and balcony. Blackout curtains were helpful. Enjoyed the food in the restaurant. The amenities provided in the bathroom smelled great. I was impressed by the build quality: despite being constructed of wood, the building structure was solid, with hardly any creaking. We stayed at another guesthouse in Kundasang and the creaking floors kept us awake. The gardens in Mountain Valley were very well kept by a pleasant and friendly gardener.

Cons:

Ridiculously steep and poorly designed entrance path. Anyone elderly or with physical issues will be unable to get their luggage into the building. This needs a major design retrofit. Even a manually operated cargo winch might be better than nothing.
The bathroom sink only dispenses cold water! This is ridiculous, not to mention uncomfortable. Wifi was unstable, at least in our room. The location of Mountain Valley is debatable: it's bounded by roads on all sides so there's no pleasant walking. More importantly, the only attraction it's close to would be the Kinabalu National Park. This is great if that's your main focus, but everything else would be an additional 15 minutes drive tacked onto your journey.

2026-05-13 • via Nuitee
T
Tricia • couple • sg
8
A pleasant stay with nice view
Pros:

The outdoor area was fantastic in having the mountain view.

The room and bathroom were spacious compared to another resort we went to.

The balcony area was good as we could see outside.

Convenient location.

The receptionist was good in communication and flexible in checking in. Thank you!

Cons:

The bushes had overgrown and we couldn’t see the view as seen in the photo. But the publicity photo could see a nicer view. A little disappointed. The bush should be pruned.

The cafe and restaurant had very good views. It would have been great for the cafe to have more offerings of food instead of just cakes and coffee. The restaurant food was just average. A pity that the food didn’t match up to the views of the mountain.

2026-05-11 • via Nuitee
S
Shahriman • extended_group • my
10
It was a wonderful stay. Magnificent & amazing of Mount Kinabalu. Would definitely return & recommend for others
Pros:

Location, friendly & knowledgeable staffs & cleanliness

Cons:

NA

2026-05-08 • via Nuitee
S
Shirley • couple • sg
10
2026-05-06 • via Nuitee
M
Marga • couple • nl
7
Als je met eigen vervoer bent prima lokatie.
Pros:

Lokatie, dichtbij national park.
Koffieplek buiten. Echt lekkere koffie.
Behulpzaam personeel

Cons:

Restaurant ongezellig. Weinig keus qua eten.

2026-05-01 • via Nuitee