Hotel Boutique Suri

Hotels
7.7 (1756 reviews)
Benavente 680 , La Serena , cl

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Children allowed

Facilities

Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room size complaints

Categories

Cleanliness
6.58
Multiple mentions of cleanliness issues with cups and closets being unsatisfactory.
Service
8.57
General positive feedback about staff being very friendly and attentive.
Location
8.07
Conveniently located near various attractions, although there were some mentions about parking being far.
Room Quality
6.58
Rooms reported as small and some maintenance issues noted like broken outlets.
Amenities
7.58
Amenities are generally adequate but could benefit from more basic comforts.
Value for Money
7.08
Several comments indicated that prices are high for the service received.
Food and Beverage
9.07
Excellent breakfast and positive remarks about food quality.
Overall Experience
8.07
Despite issues, several positive aspects indicate a satisfactory experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:15

Property Description

Charming Boutique Hotel in La Serena

Luxurious Amenities: Hotel Boutique Suri offers a shared lounge, private parking, a garden, and a terrace for guests to unwind and relax. The 24-hour front desk, airport transfers, and free WiFi ensure a convenient stay for all visitors.

Comfortable Accommodations: Each room at Hotel Boutique Suri is furnished with a flat-screen TV and a private bathroom, providing guests with a comfortable and enjoyable stay.

Prime Location: Situated near popular attractions like La Recova Craft Market, La Serena Archeological Museum, and the Municipal Theatre, Hotel Boutique Suri is the perfect choice for travelers interested in exploring the rich culture and history of La Serena.

Book your stay at Hotel Boutique Suri for an unforgettable experience in La Serena.

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 5 per day.

Location

Guest Reviews

7.7
Based on 1756 reviews
Cleanliness: 6.58
Service: 8.57
Location: 8.07
Room Quality: 6.58
Amenities: 7.58
Value for Money: 7.08
Food and Beverage: 9.07
Overall Experience: 8.07
F
Francisco • solo_traveller • cl
9
Está bien para el precio.
Pros:

Cercanía al centro y tranquilidad

Cons:

Baño muy pequeño y agua medio fría.

2026-05-29 • via Nuitee
M
Miguel • solo_traveller • cl
10
Pros:

Todo bien lugar agradable

2026-05-26 • via Nuitee
M
Marjorie • solo_traveller • fr
7
Pros:

La beauté de la décoration et la gentillesse du personnel

Cons:

Les équipements délabrés

2026-05-22 • via Nuitee
G
gladys celicia • extended_group • cl
8
muy bonito hotel y calida su estadia ,
Pros:

muy calidad la atencion , muy amables , desayuno bueno

Cons:

En época de invierno se sugiere tener calefacción para los huespedes, y arreglar ducha de baño

2026-05-22 • via Nuitee
C
Cesar Alejandro • couple • cl
10
Bueno
Pros:

Todo

Cons:

El horario limitado de desayuno

2026-05-21 • via Nuitee
C
carolina • extended_group • cl
9
Pros:

Por trabajo debemos ir todos los meses es cómodo muy bien decorado cerca de todo y excelente desayuno.

2026-05-20 • via Nuitee
P
propositoybelleza • solo_traveller • cl
8
Pros:

Desayuno excelente 👌

Cons:

En la habitación había fallas en la luz del baño y secador no funcionaba

2026-05-18 • via Nuitee
M
Marcela • couple • cl
8
2026-05-16 • via Nuitee
D
DIAZ • solo_traveller • cl
7
2026-05-16 • via Nuitee
S
Sanzana Guzmán • couple • cl
10
2026-05-04 • via Nuitee
C
CLAUDIA ESTER • solo_traveller • cl
8
Pros:

El espacio

Cons:

Que en la noche se sentia muchas conversaciones lo cual interupio mi descanso

2026-05-02 • via Nuitee
P
Paola • solo_traveller • cl
9
2026-04-30 • via Nuitee
E
Elsa Angelica • solo_traveller • cl
10
Pros:

El lugar es muy lindo, con aplicaciones de maderas recicladas que entregan toques cálidos al lugar

2026-04-29 • via Nuitee
F
Federico • extended_group • co
9
2026-04-28 • via Nuitee
A
Antonela • family_with_children • ar
10
2026-04-27 • via Nuitee
F
Fuenzalida • solo_traveller • cl
8
Pros:

La ubicación y lugar tranquilo

Cons:

..

2026-04-27 • via Nuitee
E
Eileen • couple • cl
7
Cómoda estancia
Pros:

Muy atentos ante necesidades presentadas, receptivos ante solicitudes adicionales para el desayuno y personal MUY amable.

Cons:

Me gustaría que fueran piezas más oscuras y con mejor internet, ya que la verdad es que el wifi funciona pésimo.

2026-04-27 • via Nuitee
M
Mauricio • solo_traveller • cl
4
Infraestructura nice, personal (chicas muy guapas) muy alejadas del concepto de hospitalidad
Pros:

La infraestructura del hotel habla del rescate patrimonial de un edificio, lo que es altamente valorable, en el entendido de que se vende como un hotel Boutique. Sin embargo la atención y servicio dista mucho de lo que pretenden vender. Poca empatía y sentido común del personal. Cómo usuario se percibe que los trabajadores de allí, poco entienden del concepto de "Hospitality" y sólo están allí cumpliendo los mínimos para tener un contrato que les permita regularizar su status.

Cons:

La ausencia del personal, en internalizar el concepto de "Hotel Boutique", cuando es lo que venden como producto. Me hicieron sentir como que cada cosa que solicitaba (nada fuera de lo razonable), era un favor de ellos hacia mi.

2026-04-25 • via Nuitee
F
Feresin • family_with_children • ar
10
Pros:

Todo

Cons:

Nada

2026-04-22 • via Nuitee
D
Daniela • family_with_children • cl
9
Baño posterior al check out sucio
Pros:

El desayuno, especialmente la mantequilla

Cons:

Que el baño que nos facilitaron cuando ya habiamos hecho el check out estaba muy sucio .

2026-04-19 • via Nuitee