Hotel Perla Mazatlan

Hotels
7 (52 reviews)
Constitucion 809-B Centro , Mazatlán , MX

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Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Garden
Pets allowed
Private parking
Accessible parking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Room maintenance issues

Categories

Cleanliness
5
Numerous complaints about cleanliness and issues like dirt and odors.
Service
8
Positive remarks about staff friendliness, but some issues with responsiveness.
Location
9
Consistently praised for its central location near key attractions.
Room Quality
6
Issues noted with room maintenance, such as torn sheets and cleanliness.
Amenities
6.5
Limited amenities noted, missing basic items like towels.
Value for Money
7.5
Considered reasonable pricing for the location despite some issues.
Food and Beverage
7
Not explicitly mentioned but generally average for hotel standards.
Overall Experience
7
Overall positive despite several complaints; likely to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 09:09

Property Description

City Views from Terrace - Enjoy stunning views of Mazatlán from our terrace, the perfect spot to unwind and take in the cityscape.

Comfortable and Convenient - Our air-conditioned rooms with private bathrooms are equipped with all the essentials for a relaxing stay, including a coffee machine and fridge.

Convenient Location - Located just 400 meters from Plazuela Machado and 3.1 km from Mazatlan Lighthouse, Hotel Perla Mazatlan offers easy access to the city's attractions.

Experience the beauty of Mazatlán at Hotel Perla Mazatlan. Book your stay now for a memorable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7
Based on 52 reviews
Cleanliness: 5
Service: 8
Location: 9
Room Quality: 6
Amenities: 6.5
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 7
M
Margarita • solo_traveller • mx
1
Alojamiento en mal estado
Pros:

Nada

Cons:

De inicio tardaron mucho para responder mis mensajes ya que no hay recepción, y para el ingreso se necesita de instrucciones que te mandan por Whatsapp. El cubre cama estaba roto, las almohadas se miraban en mal estado, estaban las paredes sucias y mal pintadas, no había toallas.

2026-07-21 • via Nuitee
E
Edgar • solo_traveller • mx
4
Pros:

Buena ubicación

Cons:

Huele a humedad y falta mantenimiento

2026-06-22 • via Nuitee
K
Kelsey • couple • ca
1
2026-05-14 • via Nuitee
R
Raul • solo_traveller • mx
9
2026-04-19 • via Nuitee
M
Marcel David • family_with_children • us
10
2026-03-13 • via Nuitee
J
Jeffrey • couple • us
7
This hotel is listed as a 3 star hotel. It is not a 3 star hotel.
Pros:

Location to plaza Machado, Cathedral, Mercado and restaurants.

Cons:

Could be a little cleaner.

2026-01-25 • via Nuitee
C
Carlos Adrian • family_with_children • mx
9
Pros:

La ubicación

Cons:

Nada

2026-01-20 • via Nuitee
T
Tehya • extended_group • us
9
A phenomenal find for such an affordable price!
Pros:

GREAT location, beautiful neighborhood, cozy room & building. Will definitely be back for a long term stay!

Cons:

Not great for camping out in your room since it’s just beds and a bathroom. But the location has access to so much you really only need to be there to sleep.

2026-01-19 • via Nuitee
A
Angelica • family_with_children • mx
10
2026-01-19 • via Nuitee
G
Gilberto • couple • mx
10
Pros:

La ubicación

2026-01-19 • via Nuitee
D
DAVID • family_with_children • mx
8
2026-01-12 • via Nuitee
R
Rick • family_with_children • mx
5
2026-01-07 • via Nuitee
J
Juan • solo_traveller • us
7
2026-01-05 • via Nuitee
B
barron • solo_traveller • mx
9
Un lugar tranquilo y agradable.
Pros:

La ubicación es muy buena, en el centro, cerca de todo, la atención es buena, el lugar es cómodo y tranquilo. Me gustó mucho.

Cons:

Me hubiera encantado que hubiera tv, y que estuviera mas limpia la habitación, porque habia un bichito.
En general es un buen lugar, bien ubicado y a un buen precio, si lo recomiendo y si regresaré. Gracias.

2025-12-18 • via Nuitee
B
Bruno • family_with_children • fr
8
2025-11-23 • via Nuitee
J
Jose Francisco • family_with_children • mx
4
Pros:

Teníamos solo 1 toalla para 4 personas, salimos a buscar por la noche y nadie nos atendió 😔

2025-11-18 • via Nuitee
A
Adria • solo_traveller • mx
7
necesaria
Pros:

la ubicación

Cons:

mucho olor a humo de cigarro. No pusieron papel en el baño ni toallas. Popó de perro en la puerta por dos días.

2025-11-06 • via Nuitee
A
ADAN • solo_traveller • mx
7
El ultimo recurso para elegir.
Pros:

Que tuve donde pasar la noche

Cons:

Las sabanas del colchón ademas de rotas muy manchadas como de sangré.

2025-10-04 • via Nuitee
B
Bianca iris • couple • mx
8
Pros:

La ubicación es muy buena esta a una cuadra de plaza machado y la plaza principal.

Cons:

Tratamos de reservar el estacionamiento y nunca nos contestaron en el teléfono, así que lo tuvimos que dejar en la calle

2025-09-08 • via Nuitee
B
Brenda • family_with_children • mx
8
Pros:

Amabilidad del personal. No te sientes hostigado.

Cons:

El estacionamiento del hotel tiene costo extra

2025-08-30 • via Nuitee