Fence by Bernalo Hotels

Hotels
7.9 (766 reviews)
Calle 10 40-62 , Medellín , co

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Luggage storage
Airport shuttle
Tour desk
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Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Cleanliness issues
Unexpected charges during check-out

Categories

Cleanliness
6.99
Several complaints about cleanliness and maintenance issues were noted in the reviews.
Service
8.96
Guests reported friendly and helpful staff, particularly at the reception.
Location
9
The hotel is conveniently located in El Poblado, near nightlife and amenities.
Room Quality
7.45
Rooms were noted to be comfortable but noisy, with some issues reported regarding bathroom facilities.
Amenities
6.98
Average amenities; some guests experienced issues like a malfunctioning fridge.
Value for Money
7.94
The price was deemed acceptable relative to the location, although there were complaints about unexpected charges.
Food and Beverage
7.49
Breakfast was evaluated positively, but some guests found the offerings repetitive.
Overall Experience
8.36
Overall stay was pleasant but marred by issues at check-out and minor cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:16

Property Description

Luxurious Rooms with Modern Amenities

HOTEL FENCE, located in Medellín, offers elegantly designed rooms with air conditioning and private bathrooms. Each room is equipped with a flat-screen TV, ensuring entertainment and comfort for guests throughout their stay.

Convenient Location with Nearby Attractions

Perfectly situated within walking distance of Lleras Park and El Poblado Park, HOTEL FENCE provides easy access to popular landmarks and recreational spots in the city. Guests can explore attractions like Laureles Park, Plaza de Toros La Macarena, and Explora Park located just a few kilometers away.

Exceptional Services and Facilities

With a 24-hour front desk, airport transfers, room service, and complimentary WiFi, HOTEL FENCE ensures a seamless and enjoyable stay for all guests. Whether you're visiting for leisure or business, our hotel caters to your every need.

Experience luxury and convenience at HOTEL FENCE - Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

7.9
Based on 766 reviews
Cleanliness: 6.99
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 6.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.36
M
MANUEL • couple • es
1
2026-06-28 • via Nuitee
T
Tirza • couple • pa
8
Estadía rápida en Medallo, bonita experiencia!
Pros:

Ubicación

2026-06-18 • via Nuitee
J
Jeison • extended_group • co
10
2026-06-16 • via Nuitee
W
Walter Enrique • solo_traveller • pe
8
2026-06-14 • via Nuitee
R
Rancel • solo_traveller • us
1
Pros:

Nada

Cons:

La bañera se llenaba de agua … donde te cepilla tambien

2026-06-14 • via Nuitee
G
Granada • solo_traveller • co
8
Pros:

El personal ,muy amable y todo limpio

Cons:

Es muy encerrado

2026-06-12 • via Nuitee
P
Paula • solo_traveller • co
10
Pros:

La ubicación y el personal

Cons:

Detalles pequeños de infraestructura en la habitación, nada grave

2026-06-06 • via Nuitee
N
Nayelis • solo_traveller • pa
10
Pros:

Todo

Cons:

Todo bueno

2026-06-02 • via Nuitee
F
Fernandez • couple • pr
10
Pros:

El precio la amabilidad del personal la ubicación los alimentos.

Cons:

El baño ha q mejorarlo un poco

2026-06-02 • via Nuitee
J
José Jorge • solo_traveller • co
10
2026-06-01 • via Nuitee
C
Christian Emiliano • solo_traveller • ar
8
2026-05-27 • via Nuitee
R
Roy • solo_traveller • pr
10
Volveria !
Pros:

Ubicación

Cons:

Desayuno tiene espacio para mejorar

2026-05-27 • via Nuitee
C
Cubillos • couple • co
8
Bueno
Pros:

Comodidad, limpieza y ubicación

Cons:

Al llegar, pedimos a la recepcionista un baño ya que no teníamos nuestra habitación disponible, solo necesitábamos cambiarnos de ropa, a lo que dijo que no tenían baño, cuando vimos que si había y estaba al respaldo de la recepción, es decir, detrás de ella 🙃

2026-05-26 • via Nuitee
D
Douglas • solo_traveller • co
8
Excelente
Pros:

La ubicación y el precio

Cons:

Es una bastante ruidosa

2026-05-25 • via Nuitee
E
Eileen • family_with_children • us
3
Pesimo
Cons:

No me gustó Nada, tampoco es como se pinta en las fotos, la ducha se sale toda el agua x el techo y para afuera, las camas son como bloque, poner toallas nuevas q sean gruesas, necesita remodelarse por completo. NO LO RECOMIENDO 0/10

2026-05-22 • via Nuitee
L
Luis Jonathan • couple • pe
10
2026-05-21 • via Nuitee
G
Granada • couple • co
10
2026-05-19 • via Nuitee
M
Manuel Enrique • couple • ec
10
Pros:

Todo realmente las señoritas de recepción muy amables y la limpieza impecable… y un plus tiene Netflix y Youtube 👍🤗

2026-05-19 • via Nuitee
A
Alexandre • extended_group • br
10
2026-05-18 • via Nuitee
V
Vanessa • couple • co
6
I wouldn't stay there again. There are other hotel in the same price range with better facilities
Pros:

It is well located

Cons:

The room doesn't have windows, the bathroom didn't have all the appliances like soap holder and the shower was wonky and messy. Also it was mouldy. It doesn't have a lift so prepare for walking up stairs with your suitcase. Staff is friendly but it's not very organised, we didn't even have WiFi password.

2026-05-18 • via Nuitee